USER INSTRUCTIONS
RC-DEX
REMOTE CONTROL
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CONTENTS
YOUR NEW DEX™ REMOTE CONTROL...............................5
Intended use......................................................5
Description of device ..............................................6
Front view ..........................................6
Rear view ...........................................7
ACCESSORIES ....................................................8
THE BATTERY ....................................................9
Changing the battery.............................................10
USING THE REMOTE CONTROL ................................... 12
Operating range .................................................12
Light-emitting diode .............................................12
Adjusting the volume.............................................13
To mute the hearing aid.............................13
Changing programs ..............................................14
Zen+...............................................14
Lock switch ........................................14
CARING FOR YOUR REMOTE CONTROL ........................... 15
WARNINGS .................................................... 18
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IN CASE OF MALFUNCTION ...................................... 21
REGULATORY INFORMATION .................................... 22
SYMBOLS ...................................................... 28
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YOUR NEW DEX™ REMOTE CONTROL
We hope you will be pleased with your Widex hearing aid remote
control. These user instructions explain how your remote control
should be operated.
WARNING
This booklet contains important information and instructions. Read
this booklet carefully before you start using your remote control.
Intended use
This remote control is intended to operate Widex wireless hear-
ing aids.
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Description of device
The RC-DEX remote control gives simple access to hearing aid
functions such as volume adjustment and program change. It is
also provided with a light-emitting diode (LED) for visual indi-
cation.
Front view
1. Light-emitting diode (LED)
2. Volume up
3. Lock switch
4. Program toggle
5. Volume down
1.
2.
4.
3.
5.
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Rear view
1. Battery cover
2. Eye for key ring/string attachment
If you need help to identify the serial number (usually six or seven
digits) on the product, please contact your hearing care profes-
sional.
1.
2.
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ACCESSORIES
1. Battery
2. Key ring/string
1.
2.
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THE BATTERY
The battery type for this remote control is:
Lithium CR2032
To obtain replacement batteries, please consult your hearing care
professional. Please note the expiration date and the recommen-
dations on the battery pack regarding disposal of used batteries.
The remote control is on when a functioning battery is correctly
placed in the battery compartment. Battery life is up to 12 months,
depending on how often you activate the remote control keys.
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Changing the battery
1. Slide the battery cover downwards to remove it.
2. Press the battery as illustrated to tip it up, and take it out, or
just turn the device around and let the battery fall out in your
hand.
NOTE
When changing battery, it is a good idea to hold the remote control
over a close, soft surface.
1. 2.
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3. Insert the new battery at an angle as illustrated and press to
click the battery into place. The plus (+) sign on the battery
must face upwards.
4. Replace the battery cover.
3.
4.
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USING THE REMOTE CONTROL
The remote control is provided with an eye for attachment of a
key ring or similar.
Operating range
The operating range from the remote control to the hearing aid
is up to 1 m.
Light-emitting diode
A green light in the diode indicates that one of the keys on the
remote control has been activated.
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Adjusting the volume
Press the volume up key (+) briefly to raise the volume. Press the
volume down key (-) briefly to lower the volume.
When you activate the volume keys, you will hear a brief beep-
tone. When the maximum or minimum adjustment level is
reached, you will hear a long beep-tone.
To mute the hearing aid
Keep pressing the volume down key on the remote control after
the long beep-tone has sounded and until it stops. Pressing one
of the volume keys briefly will bring back the sound.
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Changing programs
With your remote control, you can choose from a number of lis-
tening programs depending on how many programs your hear-
ing aid has been programmed with. Press the program toggle key
briefly to change listening program.
Zen+
If your hearing aid is programmed with the special Zen+ program,
you access this by a long key press (2 sec.) on the program toggle
key. Short presses on the program toggle key will then allow you
to choose from among any available Zen styles. You return to the
standard listening program with a long press of the key.
Lock switch
The buttons of the remote control can be locked to prevent them
being unintentionally activated. Slide the lock switch down to
lock, and up to unlock.
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CARING FOR YOUR REMOTE CONTROL
The remote control is a valuable object and should be treated with
care. Here are some things you can do to prolong the life of your
remote control:
WARNING
• Do not expose the remote control to extreme temperatures or high
humidity.
• Do not immerse it in water or other liquids.
CAUTION
• Clean the remote control with a soft cloth. Never clean your remote
control with acids, alcohol, strong detergents or other liquids.
• Avoid dropping the remote control
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CAUTION
• It is not recommended to keep your mobile phone/PDA within close
proximity of the remote control e.g. same pocket.
• Never try to open or repair the remote control yourself. (To be per-
formed by authorized personnel only).
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WARNING
• Do not carry your remote control with you during X-rays, MRIs and
other scans or radiation treatments and never place your remote
control in a microwave oven. These are some of the types of radia-
tion that can damage your remote control.
• Radiation from room surveillance equipment, burglar alarms,
mobile phones and similar sources is weaker and will not damage
your remote control. However, on occasion radiation from devices
such as certain burglar alarms, automatic motion detectors and
other electronics may cause noticeable audible interference during
remote control and hearing aid use.
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WARNINGS
WARNING
Batteries can be dangerous if swallowed or used improperly. Never
put a battery or hearing aid in your mouth for any reason as you may
risk swallowing it. Swallowing or improper use can result in severe
injury, or even fatalities. In case of ingestion, contact your physician
immediately.
• Keep your remote control and its parts, accessories and batteries
out of reach of children and anyone else who might swallow such
items or otherwise cause injury to themselves. Do not change bat-
teries in front of them and do not let them see where you keep your
battery supply.
• Do not use your remote control on aircraft or in hospitals without
permission.
• Do not use your remote control in mines or other areas with explo-
sive gases.
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WARNING
Risk of explosion if battery is replaced by an incorrect type or
recharged.
CAUTION
• Although your remote control has been designed to comply with the
most stringent international electromagnetic compatibility stand-
ards, the possibility cannot be excluded that it may cause interfer-
ence with other equipment, such as medical devices.
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WARNING
Interference with active Implants
• In order to show caution, we advise to follow the guidelines recom-
mended by manufacturers of defibrillators and pacemakers regard-
ing use of mobile phones:
• If you wear an active implantable device keep the Wireless Hearing
Aids and Hearing Aid Accessories such as wireless remote controls or
communicators at least 15 cm away from the implant.
• If you experience any interference, do not use the hearing aids and/or
hearing aid accessories and contact the manufacturer of the implant.
Please note that interference can also be caused by power lines, elec-
trostatic discharge, airport metal detectors etc.
• If you have an active brain implant, please contact the manufacturer
of the implant for risk evaluation.
If you have an implantable device, we advise to keep magnets* at
least 15 cm away from the implant. (*= can be specified as Autophone
magnet, hearing instrument case, magnet in a tool, etc.)
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IN CASE OF MALFUNCTION
This page includes some quick advice if your remote control fails
or performs unsatisfactorily. If problems persist, contact your
hearing care professional for assistance.
Problem Possible cause Solution
Your remote
control does
not work
The battery is dead or
does not work
Change the battery
The battery in your
hearing aid is exhausted
Change the battery
Out of operating range
(< 1m)
Move within operating
range
Strong electromagnetic
interference
Move away from interfer-
ence source
RC-DEX and hearing aid
not matched
Contact your hearing care
professional
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FCC ID: TTY-RCD
IC: 5676B-RCD
Federal Communications Commission Statement
This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interfer-
ence that may cause undesired operation.
NOTE:
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interfer-
ence in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
REGULATORY INFORMATION
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determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following meas-
ures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
NOTE:
This equipment complies with FCC radiation exposure limits set forth for
an uncontrolled environment. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
Changes or modifications to the equipment not expressly approved by
Widex could void the user’s authority to operate the equipment.
Industry Canada Statement / Déclaration d’industrie Canada
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada.
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To reduce potential radio interference to other users, the antenna type
and its gain should be so chosen that the equivalent isotropically radi-
ated power (e.i.r.p.) is not more than that necessary for successful com-
munication.
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that
may cause undesired operation of the device.
Conformément à la réglementation d’Industrie Canada, le présent émet-
teur radio peut fonctionner avec une antenne d’un type et d’un gain
maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada.
Dans le but de réduire les risques de brouillage radioélectrique à
l’intention des autres utilisateurs, il faut choisir le type d’antenne et son
gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.)
ne dépasse pas l’intensité nécessaire à l’établissement d’une communi-
cation satisfaisante.
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Le présent appareil est conforme aux CNR d’Industrie Canada applica-
bles aux appareils radio exempts de licence. L’exploitation est autorisée
aux deux conditions suivantes:
(1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible d’en compromettre le fonc-
tionnement.
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Directive 1999/5/EC
Hereby, Widex A/S declares that this RC-DEX is in compliance
with the essential requirements and other relevant provisions of
Directive 1999/5/EC.
A copy of the Declaration of Conformity according to 1999/5/EC
can be found at:
http://www.widex.com/doc
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Electrical and electronic equipment (EEE) con-
tains materials, components and substances that
can be hazardous and present a risk to human
health and the environment when waste electri-
cal and electronic equipment (WEEE) is not han-
dled correctly.
Do not dispose of hearing aids, hearing aid accessories and bat-
teries with ordinary household waste.
Hearing aids, batteries and hearing aid accessories should be
disposed of at sites intended for waste electrical and electronic
equipment, or given to your hearing care professional for safe
disposal. Proper disposal helps to protect human health and the
environment.
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SYMBOLS
Symbols commonly used by Widex A/S in medical device labelling
(labels/IFU/etc.)
Symbol Title/Description
Manufacturer
The product is produced by the manufacturer whose name
and address are stated next to the symbol. If appropriate,
the date of manufacture may also be stated.
Date of manufacture
The date when the product was manufactured.
Use-by date
The date after which the product is not to be used.
Batch code
The product’s batch code (lot or batch identification).
Symbol Title/Description
Catalogue number
The product’s catalogue (item) number.
Serial number
The product’s serial number.*
Keep away from sunlight
The product must be protected from light sources and/or
The product must be kept away from heat
Keep dry
The product must be protected from moisture and/or The
product must be kept away from rain
Lower limit of temperature
The lowest temperature to which the product can be safely
exposed.
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Symbols commonly used by Widex A/S in medical device labelling
(labels/IFU/etc.)
Symbol Title/Description
Manufacturer
The product is produced by the manufacturer whose name
and address are stated next to the symbol. If appropriate,
the date of manufacture may also be stated.
Date of manufacture
The date when the product was manufactured.
Use-by date
The date after which the product is not to be used.
Batch code
The product’s batch code (lot or batch identification).
Symbol Title/Description
Catalogue number
The product’s catalogue (item) number.
Serial number
The product’s serial number.*
Keep away from sunlight
The product must be protected from light sources and/or
The product must be kept away from heat
Keep dry
The product must be protected from moisture and/or The
product must be kept away from rain
Lower limit of temperature
The lowest temperature to which the product can be safely
exposed.
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Symbol Title/Description
Upper limit of temperature
The highest temperature to which the product can be
safely exposed.
Temperature limits
The highest and lowest temperatures to which the product
can be safely exposed.
Consult instructions for use
The user instructions contain important cautionary infor-
mation (warnings/precautions) and must be read before
using the product.
Caution/Warning
Text marked with a caution/warning symbol must be read
before using the product.
Symbol Title/Description
WEEE mark
“Not for general waste”
When the product is to be discarded, it must be sent to a
designated collection point for recycling and recovery.
CE mark
The product is in conformity with the requirements set out
in European CE marking directives.
Alert
The product is identified by R&TTE Directive 1999/5/EC as
an equipment Class 2 product with some restrictions on
use in some CE member states.
C-Tick mark
The product complies with EMC and radio spectrum
regulatory requirements for products supplied to the
Australian or New Zealand market.
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Symbol Title/Description
Upper limit of temperature
The highest temperature to which the product can be
safely exposed.
Temperature limits
The highest and lowest temperatures to which the product
can be safely exposed.
Consult instructions for use
The user instructions contain important cautionary infor-
mation (warnings/precautions) and must be read before
using the product.
Caution/Warning
Text marked with a caution/warning symbol must be read
before using the product.
Symbol Title/Description
WEEE mark
“Not for general waste”
When the product is to be discarded, it must be sent to a
designated collection point for recycling and recovery.
CE mark
The product is in conformity with the requirements set out
in European CE marking directives.
Alert
The product is identified by R&TTE Directive 1999/5/EC as
an equipment Class 2 product with some restrictions on
use in some CE member states.
C-Tick mark
The product complies with EMC and radio spectrum
regulatory requirements for products supplied to the
Australian or New Zealand market.
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Symbol Title/Description
Interference
Electromagnetic interference may occur in the vicinity of
the product.
*The six- or seven-digit number on the product is the serial number. Se-
rial numbers may not always be preceded by
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Symbol Title/Description
Interference
Electromagnetic interference may occur in the vicinity of
the product.
*The six- or seven-digit number on the product is the serial number. Se-
rial numbers may not always be preceded by
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Manual no.:
9 514 0276 001 #04
Issue:
2020-09
É[5qr0w7|h;;a;a]
WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark
https://global.widex.com
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