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©2020 Spectrum Brands, Inc.
66450 Rev 02
10 / 14
Technical Support
1-800-327-5625
www.kwikset.com
Bluetooth
A1: After deleting the lock from the app.
A2: When trying to re-pair or re-activate the lock after a failed attempt.
1. Remove the lock from your smartphone’s Bluetooth device list (if it exists).
2. Turn off and on the Bluetooth services on your smartphone.
3. Try again.
1. Remove the lock from your smartphone’s Bluetooth device list (if it exists).
2. Turn off and on the Bluetooth services on your smartphone.
3. Try again.
1. Remove the lock from your smartphone’s Bluetooth device list (if it exists).
2. Turn off and on the Bluetooth services on your smartphone.
3. Try again. If you are the Owner of the lock, you may also perform a Factory Reset.
1. Turn off and on the Bluetooth services on your smartphone.
2. Power cycle your lock: remove the battery pack, press and hold the program button
for 5 seconds, press and hold button A for 5 seconds, then replace the battery.
3. Try again. You may need to reboot your phone.
1. Remove the lock from your smartphone’s Bluetooth device list (if it exists).
2. Turn off and on the Bluetooth services on your smartphone.
3. Try again. If you are the Owner of the lock, you may also perform a Factory Reset.
1. Remove the lock from your smartphone’s Bluetooth device list (if it exists).
2. Turn off and on the Bluetooth services on your smartphone.
3. Bluetooth pair the lock with your smartphone.
4. Try again.
On the search results screen, tap on the lock you wish to pair.
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When should I delete the lock from my smartphone’s Bluetooth list?
Bluetooth pairing is not working.
My lock will not pair after the first pairing attempt failed.
The lock flashes red when I try Bluetooth pairing.
I cannot connect to my lock via Bluetooth after successful pairing.
When trying to pair Bluetooth, my lock beeps 3 times.
I deleted the app and then reinstalled it but now the app is
reporting a “No lock paired” error.
I see my lock during the Bluetooth pairing process, what do I do now?
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