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161
Questions and Answers
Question:
Paper becomes jammed during scanning.
Answer:
1. Open the front door.
2. Pull out the jammed paper carefully.
3. Close the front door.
Question:
More than one sheet of paper are fed into the scanner.
Answer:
1. Open the scanner front door.
2. Remove the multi-fed sheets.
3. Close the front door.
4. Flatten the corners and edges. Loosen the paper before
putting it into the paper guide again.
5. Check the feeding roller condition. If necessary, follow
the cleaning directions and perform the cleaning.
Question:
Paper becomes skewed in the scanner.
Answer:
1. Use the slide guide to keep the paper path straight.
2. Check the condition of the feeding roller. If necessary,
follow the cleaning directions and perform the cleaning.
Question:
Why does my scanned image always come out too
dark?
Answer:
1. Please adjust the screen settings to sRGB.
2. Please adjust the brightness settings on the screen from
application software.
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