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en Faults and what to do about them
32
Faults and what to do about
them
E:18 Drain pump blocked; clean the drain pump. Clean the drainage hose
on the siphon.
E:32 Alternating display with End when programme is finished: unbalance problem,
spinning phase is aborted.
E:95 Alternating display with End when programme is finished: no water detected in
drying phase, may get bad drying result.
Other displays Turn the programme selector to Off. The appliance is switched off. Wait 5 s and
switch on again. If the display is indicated again, call customer service.
Information Cause/Remedy
Faults Cause/Remedy
Water is running out. ■ Correctly attach/replace drainage hose.
■ Tighten screw-fitting on the supply hose.
Water not flowing in.
Detergent not dispensed.
■ A Start/Reload not selected?
■ Tap not open?
■ Filter blocked? Clean the filter~ Page 30
■ Supply hose kinked or jammed?
The washer dryer door
cannot be opened.
■ Safety function active.
Note: For safety reasons, the washer dryer door remains locked when the
water level or temperature is high (See ~ Cancel the programme
~ Page 18) or while the drum is rotating.
■ - - - - (Rinse stop = without final drain/spin) selected?
■ Can be opened with emergency lock release only? ~ Page 31
■ Childproof lock active? Deactivate. ~ Page 17
Programme does not
start.
■ A Start/Reload or ñ Finished in selected?
■ Door closed?
■ Childproof lock active? Deactivate. ~ Page 17
Detergent solution is not
drained.
■ - - - - (Rinse stop = without final drain/spin) selected?
■ Clean the drain pump. ~ Page 29
■ Clean outlet pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Laundry wet/too damp.
■ Not a fault – unbalance detection system has stopped the spin cycle, laun-
dry unevenly distributed. Distribute small and large items of laundry in the
drum.
■ Too low speed selected?
Spin cycle activated sev-
eral times.
Not a fault – unbalanced load detection system adjusts imbalance.
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