Samsung VS15T7032R1 Jet 70 Pet Stick Vacuum Cleaner

User Manual - Transcript

• Page 1 - English - : Vacuum cleaner User manual VS15T70 Series VS20T75 Series Before operating this unit please read the instructions carefully For indoor use only VS7000EN00837K01SAindd 1 20200426 오후 85056
• Page 2 - English - : Contents PREPARATION Safety information 3 INSTALLATION Name of the parts 13 Accessories 14 Installing the wall mount 15 Assembling the wall mount 15 Installing the wall mount 15 OPERATION Using the vacuum cleaner 16 Using the wall mount 16 Charging the battery 17 Operating the vacuum cleaner 18 Using the accessories 19 MAINTENANCE Maintaining the vacuum cleaner 22 When to empty the dustbin 22 Emptying the dustbin easily without causing dust clouds 22 Emptying and cleaning the dustbin 22 Cleaning the lter 24 Cleaning the accessories 24 APPENDIX Notes and cautions 26 Battery usage 26 Operation 27 Maintenance 29 Troubleshooting 30 Product Specication Model VS20T75 VS15T70 Power 100240 V 5060Hz Rated power consumption 550W 410W Battery specication Lithiumion 219 V 2850 mAh 6 cell Lithiumion 216 V 1800 mAh 6 cell Charging time 35 hours Cleaning time Handy Approximately 6 minutes MAX Approximately 30 minutes MID Approximately 60 minutes MIN Approximately 5 minutes MAX Approximately 20 minutes MID Approximately 40 minutes MIN Soft Action Brush Approximately 9 minutes MAX Approximately 20 minutes MID Approximately 40 minutes MIN Approximately 6 minutes MAX Approximately 20 minutes MID Approximately 30 minutes MIN Turbo Action Brush Approximately 9 minutes MAX Approximately 20 minutes MID Approximately 35 minutes MIN Approximately 5 minutes MAX Approximately 18 minutes MID Approximately 27 minutes MIN Charging and cleaning time may differ depending on the brushes and the conditions of use English VS7000EN00837K01SAindd 2 20200426 오후 85056
• Page 3 - English - : PREPARATION Safety information PREPARATION Before operating the appliance please read this manual thoroughly and retain it for your reference Because the following operating instructions cover various models the characteristics of your vacuum cleaner may differ slightly from those described in this manual CautionWarning symbols used WARNING Indicates that a danger of death or serious injury exists CAUTION Indicates that a risk of personal injury or material damage exists Other symbols used NOTE Indicates that the following text contains additional important information English 3 VS7000EN00837K01SAindd 3 20200426 오후 85056
• Page 4 - English - : PREPARATION Failure to meet these requirements could cause damage to the internal parts of the vacuum and void your warranty General Read all instructions carefully Before switching the vacuum on make sure that the voltage of your electricity supply is the same as that indicated on the rating plate at the rear of the handy vacuum cleaner battery contact side WARNING Do not use the vacuum cleaner on a wet rug or oor Close supervision is necessary when any appliance is used by or near children Do not allow the vacuum cleaner to be used as a toy Do not allow the vacuum cleaner to run unattended at any time Use the vacuum cleaner only for its intended purpose as described in these instructions Do not use the vacuum cleaner without a dustbin Empty the dustbin before it is full to maintain the highest efciency Do not use the vacuum cleaner to pick up matches live ashes or cigarette butts Keep the vacuum cleaner away from stoves and other heat sources Heat can deform and discolor the plastic parts of the unit Avoid picking up hard sharp objects with the vacuum cleaner as they may damage the vacuums parts Do not block the suction or the exhaust port To avoid damage remove the plug by grasping the plug not by pulling the cord English VS7000EN00837K01SAindd 4 20200426 오후 85056
• Page 5 - English - : PREPARATION This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should not clean or perform maintenance on the vacuum without adult supervision Children should be supervised to ensure that they do not play with the appliance The battery must be removed from the main unit before cleaning or performing maintenance on the vacuum The use of an extension cord is not recommended If your vacuum cleaner is not operating correctly switch off the power supply and consult an authorized Samsung service agent If the supply cord is damaged it must be replaced by the manufacturer or its service agent or a similarly qualied person to avoid any electrical hazards Do not use to suction up water Do not immerse in water for cleaning Please contact Samsung or a Samsung service center for a replacement if one is needed English 5 VS7000EN00837K01SAindd 5 20200426 오후 85057
• Page 6 - English - : PREPARATION Wall mount Do not modify the polarized plug to t a nonpolarized outlet or extension cord Do not use outdoors or on wet surfaces Unplug the wall mount from the outlet when not in use and before servicing Use only the wall mount supplied by the manufacturer to recharge Do not use with a damaged cord or plug Do not pull or carry by the cord use the cord as a handle close a door on the cord or pull the cord around sharp edges or corners Keep the cord away from heated surfaces Do not use extension cords or outlets with inadequately rated current Do not charge a nonrechargeable battery Do not unplug by pulling on the cord To unplug grasp the plug not the cord Do not mutilate or incinerate batteries as they will explode at high temperatures Do not attempt to open the wall mount Repairs should be only carried out by a qualied Samsung service center Do not expose the wall mount to high temperatures or allow moisture or humidity of any kind to come into contact with the wall mount English VS7000EN00837K01SAindd 6 20200426 오후 85057
• Page 7 - English - : PREPARATION Vacuum cleaner Do not pick up hard or sharp objects such as glass nails screws coins etc Do not use without a lter in place When servicing the unit never put ngers or other objects into the fan chamber in case the unit accidentally turns on Do not put any objects into openings Do not use with any openings blocked Keep openings free of dust lint hair and anything that may reduce air ow Do not pick up toxic materials chlorine bleach ammonia drain cleaner etc Do not pick up anything that is burning or smoking such as cigarettes matches or hot ashes Do not use the vacuum cleaner in an enclosed space lled with vapours given off by oil based paint paint thinner moth proong substances ammable dust or other explosive or toxic vapours Installation If you have a problem with installing the wall mount contact a Samsung service center Injury or product malfunction from not installing the wall mount may not be compensated English 7 VS7000EN00837K01SAindd 7 20200426 오후 85057
• Page 8 - English - : PREPARATION Power related WARNING When installing the wall mount do not bend the battery charger with excessive force or put heavy objects on the battery charger Otherwise electric shock or re may occur If there is dust water etc on a pin or contact point of the power plug wipe them carefully Otherwise abnormal operation or electric shock may occur Do not pull the cord and do not touch the plug with wet hands Do not plug the wall mount into a power source with the incorrect voltage Do not plug the wall mount into a multiplug outlet or power strip Do not leave the battery charger lying on the oor Attach the cord close to a wall Otherwise electric shock or re may occur Do not use a damaged power plug battery charger or loose power outlet Otherwise electric shock or re may occur If the battery charger is damaged have a Samsung authorized service center replace the battery charger with a new battery charger Otherwise electric shock or re may occur Operation WARNING Do not touch the charging terminal of a vacuum or wall mount with chop sticks metal screw drivers forks knives etc Otherwise product malfunction or electric shock may occur Make sure that the battery terminals of the wall mount do not come into contact with a conductor such as a bracelet watch metal rod nail etc Make sure that any liquid such as water or juice is not allowed to enter the vacuum cleaner or the wall mount Otherwise electric shock or re may occur English VS7000EN00837K01SAindd 8 20200426 오후 85057
• Page 9 - English - : PREPARATION Do not use the wall mount for other purposes Otherwise severe damage to the wall mount or re may occur Do not vacuum liquid blades pins embers etc during cleaning Otherwise abnormal operation or product damage may occur Do not step on the product body or strike the product Otherwise an injury or product damage may occur The brush and air outlet should not be blocked during cleaning Otherwise product malfunction or re may occur due to overheating of the product This product is intended for household use only Do not use this product for heavy duty cleaning commercial cleaning industrial cleaning or cleaning outdoors especially on stone or cement Do not use to pick up chalk powder in and around billiard tables or in hospital aseptic rooms Otherwise abnormal operation or product damage may occur Do not use the product near heating appliances such as heaters or in areas containing combustible sprays or ammable materials Otherwise re or product deformation may occur Before using the product make sure that the lters are correctly inserted Otherwise dust can enter the motor inside the main body and cause product damage Suction force can decrease If there is a gas leak or combustible spray is used do not touch the power outlet and open the window for ventilation Otherwise an explosion or re may occur If the vacuum makes a strange sound or emits a smell or smoke turn off the vacuum immediately and then contact a Samsung service center Otherwise electric shock or re may occur English 9 VS7000EN00837K01SAindd 9 20200426 오후 85057
• Page 10 - English - : PREPARATION CAUTION Do not use the product near combustible material Also do not use In a place where a burning candle or desk lamp is placed on the oor In an area where an unattended place heater is turned on or an area in which there are unextinguished embers in a replace in an ashtray etc In a place where there are combustible materials such as gasoline alcohol thinner ashtrays with unextinguished cigarettes etc Do not allow children to cling to or push the wall mount Personal injury product and oor damage may occur When you need to store the vacuum cleaner for a short time during cleaning lay the vacuum on the oor Otherwise the vacuum cleaner may fall and could cause an injury or severe product damage Do not charge the product near a window heater toilet bathroom etc After using the vacuum cleaner you should store it in the wall mount or lay it safely on the oor Otherwise the product may fall and could cause an injury or severe product damage Do not store the vacuum cleaner by leaning it against a wall or table Do not use the vacuum cleaner for other than its intended purpose Do not allow children to ride on or play with the product An injury or product damage may occur Before plugging in or unplugging the wall mount turn off the vacuum and make sure that the pins of the power plug do not come into contact with your hands Otherwise re or electric shock may occur English VS7000EN00837K01SAindd 10 20200426 오후 85057
• Page 11 - English - : PREPARATION Do not step heavily on the upper part of the wet brush while using it Otherwise product damage or oor damage may occur When using the vacuum cleaner be careful not to hurt yourself on the moving or spinning parts Be careful not to suction body parts into a brush of the vacuum cleaner Hair etc When cleaning the wall or ceiling use both hands Use both hands to clean with the vacuum If you clean with one hand you can damage your wrist or drop the vacuum and cause an injury or damage the vacuum When assembling the vacuum be careful not to catch your ngers or hands in the movement fold of the handle Do not use the vacuum cleaner on objects that can be easily scratched monitors stainless steel appliances etc Do not store the vacuum cleaner inside a car Do not use water to clean the vacuum cleaner when in use Use the vacuum cleaner in dry places only Do not use the vacuum cleaner in wet places or on water Do not use the vacuum cleaner to pick up spilled beverages or pet waste Do not use the vacuum cleaner in direct sunlight or high heat English 11 VS7000EN00837K01SAindd 11 20200426 오후 85058
• Page 12 - English - : PREPARATION Maintenance WARNING Before removing foreign matter inside the vacuum turn off the vacuum cleaner rst If the vacuum is on while you are removing the foreign matter you can hurt yourself or damage the vacuum When cleaning the exterior of the product turn off the product rst and then wipe it with a dry towel Do not spray water directly onto the product or wipe it with volatile materials such as benzene thinner or alcohol If water gets into the product and an error occurs turn off the product and contact a Samsung service center After unplugging the product clean the wall mount When cleaning the washable parts do not use alkaline detergent acid industrial detergent air freshener acetic acid etc Otherwise product damage such as plastic breakage deformation discoloration printing deterioration etc may occur Washable Parts Dustbin washable micro lter ultra ne dust lter metal mesh grille lter dry cloth Acceptable detergent Neutral Dish washing detergent Prohibited detergent Alkaline Lox mold cleaner etc Acid Parafn oil an emulsier etc Industrial cleaners NVI PBI Opti alcohol acetone benzene thinner etc Air freshener Jet spray air fresheners coffee avor herb etc Oils Animal oils vegetable oils Etc Edible acetic acid vinegar glacial acetic acid etc CAUTION Do not push the vacuum cleaner while it is stored in the wall mount Personal injury oor and product damage may occur English VS7000EN00837K01SAindd 12 20200426 오후 85058
• Page 13 - English - : INSTALLATION Name of the parts INSTALLATION Pipe Dustbin Metal mesh grille lter Washable micro lter Ultra ne dust lter Dustbin release button Display Power button Suction power control button Handle Battery level indicator Battery release button Pipe release button Brush release button Vacuum charging part Accessory holder Battery charger Battery Spec VS20T75 Series Lithiumion 219 V 2850 mAh 6 cell VS15T70 Series Lithiumion 216 V 1800 mAh 6 cell Those two batteries are not compatible with each other English 13 VS7000EN00837K01SAindd 13 20200426 오후 85059
• Page 14 - English - : INSTALLATION Accessories Accessories may differ depending on the models Pipe Combination Tool Extension Crevice Tool Battery Wall mount Screws 2EA Screw anchors 2EA Battery charger User manual Mini Motorized Tool Soft Action Brush Turbo Action Brush Flexible Tool Wet Brush Multiuse wet pad Singleuse wet pad Attachable pad Optional English VS7000EN00837K01SAindd 14 20200426 오후 85102
• Page 15 - English - : INSTALLATION Installing the wall mount CAUTION Install the wall mount on a hard concrete wall If it is installed on a wood or plaster wall the product may fall Assembling the wall mount To disassemble the wall mount follow steps in reverse order Installing the wall mount Wall mount hole Screws Screw Anchors 113cm The wall mount installation should be set so the top of the wall mount is 113cm from the oor Using the wall mount as a template mark where the screw holes will be placed Drill the holes to a depth of 50mm using a 6mm drill bit and put the provided screw anchors into the hole Fix the wall mount to the wall with the provided screws Plug in the wall mount place the vacuum into the wall mount and then conrm that the battery level indicator is displayed Please refer to the QR code for detailed information on the installation of the wall mount English 15 VS7000EN00837K01SAindd 15 20200426 오후 85103
• Page 16 - English - : OPERATION OPERATION Using the vacuum cleaner Using the wall mount Charging Make sure the back of the battery is correctly placed onto the vacuum charging part Check if the battery level indicator is displayed while charging The battery level indicator blinks while charging When charging is complete the blinking stops and the light level dims Storing the accessories Wall mount When accessories are disassembled to be stored dust may fall from the suction part of the vacuum cleaner After cleaning operate in MAX mode for 10seconds Desk charger Place the desk charger on a desk after folding the accessory holders and assemble the accessories to the holders as shown in the picture If the Extension Crevice Tool is inserted rst the accessory holders can be folded more easily English VS7000EN00837K01SAindd 16 20200426 오후 85105
• Page 17 - English - : OPERATION Charging the battery When the battery level indicator is at its lowest level and blinks charge the battery When charging the vacuum make sure the connection part of the wall mount is correctly connected The vacuum cleaner cannot be used while it is charging CAUTION Before ejecting the battery the product must be turned off If the battery is forcibly ejected while the vacuum is operating the vacuum can malfunction Be careful not to drop the battery If you do you can injure yourself or damage the battery Ejecting the battery Press the battery release button at the rear of the handle to eject the battery Click Reinserting the battery Push the battery to the end until you hear it click Charging with a desk charger Charge the battery at the desk charger Push the battery in rmly Check if the battery level indicator is displayed while charging English 17 VS7000EN00837K01SAindd 17 20200426 오후 85106
• Page 18 - English - : OPERATION Operating the vacuum cleaner When the brush clings to the oors such as a carpet a mat bedding etc or does not spin properly change the suction power to MIN or MID mode Power on off When pressing the power button the vacuum cleaner starts operation in MID mode When the wet brush is assembled operation starts in WET mode Controlling suction power You can control the suction power of the vacuum cleaner button Increases suction power button Decreases suction power The suction power control button does not work in WET mode Checking the display Clogged When the dustbin pipe or suction part is clogged Spinning brush stuck When a foreign matter is clogged at the spinning brush If the overheating prevention device of the motor works the spinning brush stuck display will not turn on No Filter When the washable micro lter is not assembled correctly Suction power Displays current suction power Wet brush cleaning mode When the wet brush is assembled If the display above 01 02 or 03 blinks a few times and the vacuum cleaner stops operation please take action by referring to the maintenance part of this manual English VS7000EN00837K01SAindd 18 20200426 오후 85107
• Page 19 - English - : OPERATION Using the accessories If the vacuum operates with the spinning brush not working check whether the brush gets excessive force or clogged with a foreign matter Please refer to the troubleshooting part of this manual Disassembling the accessories When disassembling the pipe press the release button at the rear of the pipe Before disassembling the accessories operate in MAX mode for more than 10seconds to remove foreign matter remained in the accessories When disassembling the brush press the release button at the rear of the brush Click Soft Action Brush Use to clean a oor wood and linoleum Click Turbo Action Brush Use the Turbo Action Brush to clean various oor conditions at home it is also suitable to clean carpet Click Mini Motorized Tool Use to clean bedding English 19 VS7000EN00837K01SAindd 19 20200426 오후 85107
• Page 20 - English - : OPERATION Click Combination Tool Use to remove dust from curtains furniture sofas etc Click Extension Crevice Tool Use to remove dust in grooves of window frames chinks corners etc Click Flexible Tool Use to clean the places hard to reach such as upper or rear parts of furniture or ceilings NOTE The Flexible Tool can be connected to the Combination Tool and Extension Crevice Tool English VS7000EN00837K01SAindd 20 20200426 오후 85110
• Page 21 - English - : OPERATION Velcro side Singleuse wet pad Multiuse wet pad ltBackgtltFrontgt Using the singleuse wet pad Using the multiuse wet pad Click Click Attachable pad Velcro Spin disk Wet Brush Use to clean a oor with a wet pad wood and linoleum The Wet Brush does not have a dust suction function When attaching the wet pad make sure the pad is in the center of the spin disk Using the multiuse wet pad Attach the multiuse wet pad to the spin disk Using the singleuse wet pad Attach the attachable pad to the spin disk and attach the singleuse wet pad on top of it When using the singleuse wet pad make sure the direction of the attachable pad is correct Velcro side is the front side After using the singleuse wet pad discard the pad If you use the singleuse wet pad without the attachable pad cleaning performance can be degraded English 21 VS7000EN00837K01SAindd 21 20200426 오후 85112
• Page 22 - English - : MAINTENANCE Maintaining the vacuum cleaner MAINTENANCE When to empty the dustbin Emptying the dustbin easily without causing dust clouds Emptying and cleaning the dustbin Filter handle After pressing the dustbin release button pull the dustbin in the direction of the arrow Pull the washable micro lter out by holding the lter handles inside the washable micro lter For detailed information please refer to the QR code CAUTION Before cleaning the vacuum cleaner turn it off When the dustbin or lter is lled with dust the vacuum cleaner may stop due to the overheating prevention device of the motor You should clean the dustbin or lter before it becomes completely full Max sign English VS7000EN00837K01SAindd 22 20200426 오후 85113
• Page 23 - English - : MAINTENANCE While pressing the button turn the dustbin cover and remove it from the dustbin Remove the dust on the metal mesh grille lter with the combination tool Do not pull the rubber attached to the metal mesh grille lter 5 6 Click After emptying the dustbin clean it and dry in the shade When heat is applied product malformation may occur Reassemble the dustbin cover aligning the dustbin release button with the groove of dustbin 7 8 Click Put the washable micro lter in the dustbin cover by tting in grooves of the dustbin cover Assemble the dustbin to the vacuum in the order shown in the image by pushing it until you hear it click English 23 VS7000EN00837K01SAindd 23 20200426 오후 85115
• Page 24 - English - : MAINTENANCE Cleaning the lter To maintain the best performance of the lter remove the dust on the lter frequently and clean the lter with water once a month After cleaning dry completely for more than 24 hours in the shade before use When heat is applied product malformation may occur Washable micro lter 1 2 Ultra ne dust lter 1 2 When assembling turn the lter until the line below the lock image is not visible Cleaning the accessories Mini Motorized Tool Extension Crevice Tool Pipe English VS7000EN00837K01SAindd 24 20200426 오후 85117
• Page 25 - English - : MAINTENANCE Soft Action Brush 1 2 3 4 Click NOTE When foreign matter remains on the brush remove it with a wet tissue or a dry cloth CAUTION Do not clean the spinning brush and suction part with water Do not use the Soft Action Brush to remove moisture such as spilt liquid and pets waste Turbo Action Brush 1 2 Click If the foreign matter is not removed use a scissors to remove it NOTE If a cloth or other foreign matter is vacuumed up and tangled with the spinning brush drum the spinning brush will stop working to protect the brush motor After cleaning the brush turn the power off and then on again If a brush does not work after cleaning turn the power off and then on again When cleaning the brush be careful not to catch your ngers in the fold of the brush Wet Brush 1 2 3 4 NOTE If the spinning brush does not work even after cleaning the Soft Action Brush and Wet Brush the overheating prevention device of the brush motor might be in operation Wait 30 minutes or more to cool the motor and operate again English 25 VS7000EN00837K01SAindd 25 20200426 오후 85147
• Page 26 - English - : APPENDIX Battery usage NOTE If your vacuum cleaner does not work after you charge the battery change the battery If it still does not work with the new battery contact a Samsung service center When you purchase a battery in a Samsung service center check for the genuine Samsung logo on the battery and the battery name VS20T75 Series VCASBT90 VS15T70 Series VCASBT90E CAUTION Do not disassemble the battery or the wall mount Do not apply heat to the battery and do not put the battery in a re As the battery is manufactured only for this product do not use the battery for other electronic appliances or other purposes Removing the battery during operation may cause product malfunction If the battery is removed while the vacuum cleaner motor is operating the battery may not work for 30seconds after being reattached for safety reasons Battery charging time and usage time may shorten with increased battery use When the battery no longer charges or runs down quickly replace the exhausted battery with a new one Use only the wall mount and batteries provided by the manufacturer Before inserting the battery conrm that the battery is being inserted in the correct direction and orientation When discarding a dead battery put it into a battery collection box for recycling If you are not going to use your vacuum cleaner for a long time detach the battery from the vacuum Notes and cautions APPENDIX English VS7000EN00837K01SAindd 26 20200426 오후 85150
• Page 27 - English - : APPENDIX When attaching the battery to the vacuum insert it until you hear a click This assures that the battery is rmly attached Otherwise the battery may fall and could cause product damage or injury Do not drop or strike the battery or subject it to a sudden shock Do not disassemble the battery and make sure that you do not create a short circuit across the plus and minus terminals Leaks from battery cells can occur under extreme usage or temperature conditions If the liquid gets on your skin wash the affected area quickly with water If the liquid gets into your eyes ush them immediately with clean water for a minimum of 10minutes Seek medical attention To protect the motor and battery the vacuum cleaner may not operate when the temperature is lower than 5C or higher than 45C Operation NOTE If excessive force is applied to a brush or foreign matter is caught in the spinning brush drum the brush may stop working to protect the motor or vacuum Turn the vacuum off remove the foreign matter and then turn the vacuum on If the vacuum does not start turn it off and then on again Static electricity may occur depending on the humidity temperature or oor material etc in your home If it happens repeatedly contact a Samsung service center Please charge the battery fully Before using a newly purchased battery for the rst time or if you havent used the battery for a long time When the battery level indicator is on the lowest indication and blinks English 27 VS7000EN00837K01SAindd 27 20200426 오후 85150
• Page 28 - English - : APPENDIX If you are not going to use the vacuum for a long period of time or youre going to be away from home for a long period of time unplug the wall mount and then detach the wall mount from the battery When the battery is not being charged and not being used it will slowly discharge When the battery level is low recharge it If the level of the battery remains low for a long period of time it can cause the performance of the battery to degrade Clean the multiuse wet pad of the wet brush gently with hands by using a washing soap If the wet pad is exposed to heat or softener it may be modied and product performance can be degraded The multiuse wet pad can be cleaned using a washing machine However if it is boiled the pad may be modied or discolored and product performance can be degraded Use a genuine wet pad of Samsung Electronics for wet brush If the wet brush is used without a wet pad any product malfunction will not be covered by warranty and a service fee will be charged When you purchase an additional multiuse wet pad for the wet brush contact a Samsung service center When you purchase an additional singleuse wet pad check the model name VCASPA90 CAUTION When the spinning brush drum inside a brush is working do not touch the brush Otherwise your hand can be caught and it may cause an injury Before using the wet brush detach the wet pad and put some water on it then reattach it to the spin disk Do not use the vacuum cleaner on items that can be scratched TV and monitor screens etc English VS7000EN00837K01SAindd 28 20200426 오후 85151
• Page 29 - English - : APPENDIX Maintenance NOTE Sometimes the wheel of a brush can scratch the oor Before using the vacuum cleaner check the status of the wheels of the brush If there is foreign matter on the wheel of the brush which cannot be removed easily contact a Samsung service center If the inner part of the wet brush is clogged with a large foreign matter spinning speed decreases or stops CAUTION Storing the vacuum cleaner in sunlight for long hours may cause parts of the vacuum to deform or discolor Therefore after cleaning the parts of the vacuum cleaner dry them in the shade Do not clean the brush of the vacuum cleaner with water Cleaning it with water can cause the brush to deform or discolor Before cleaning the wall mount you must unplug the wall mount If you notice a continuous reduction in suction or the vacuum cleaner overheats abnormally replace the ultra ne dust lter After cleaning lta dustbingt lta metal mesh grille ltergt or lta washable micro ltergt with water dry in the shade When heat is applied product malformation may occur English 29 VS7000EN00837K01SAindd 29 20200426 오후 85151
• Page 30 - English - : APPENDIX Troubleshooting Before calling for service review the problems and solutions below If none of the suggested solutions resolve your problem please visit our website at wwwsamsungcom or call Samsung Customer Care Note that you will be charged for any service calls in which no defects were found Problems Solutions The vacuum cleaner does not work Check the battery level and charge the battery Check whether the product is turned off and then press the power button to turn it on Check whether the pipe dustbin or brush is blocked Check whether the washable micro lter is inserted correctly If the vacuum has not been used for a long time charge the battery If the battery dies replace the battery Suction force decreases suddenly and the vacuum makes a vibrating sound Check whether a brush dustbin or pipe is clogged with foreign matter and remove it Check whether the pipe dustbin is fully lled with dust If it is empty the bin Check whether the lter is dirty If it is clean the lter The vacuum cleaner cannot be charged Conrm that the voltage provided to the wall mount matches the requirements of the wall mount Check if the vacuum cleaner is turned on and then check if the LED of the battery level indicator is turned on Check if foreign matter dust is on the charging terminal Remove any foreign matter with a cotton swab or soft cloth The spinning brush drum inside a brush does not work When the spinning brush stuck display is turned on turn off the vacuum and check whether the brush is clogged with foreign matter If so remove the foreign matter and restart the vacuum Check if the vacuum cleaner is turned on and then turn it off and on again For the Soft Action Brush and Wet brush if the overheating prevention device of the brush motor operates it may take about 30minutes to cool the motor An odor is coming from the air outlet or lter of the vacuum cleaner Empty the dustbin and clean the lters frequently As your vacuum cleaner is a new product it may have a slight odor for the rst 3 months after purchase If you use the vacuum cleaner frequently accumulated dirt in the dustbin or dust on the lter may generate an odor Replacement lters are available at your local Samsung service agent English VS7000EN00837K01SAindd 30 20200426 오후 85151
• Page 31 - English - : APPENDIX Problems Solutions Cleaning is nished but small dust particles come out of the brush After cleaning operate the vacuum for 10 seconds or more to suction up the small dust particles Vacuum cleaner stops operation during cleaning As this product has the overheating prevention device of the motor product will stop operation temporarily for the following conditions When the vacuum operates with a full dustbin When the vacuum operates with suction part or brush clogged When the Extension Crevice Tool is used for long hours After correcting the cause of the problem turn the product on again This case may differ depending on the ambient temperature Static electricity occurs when cleaning a thick and soft mat Materials of a mat childcare center mat noise prevention mat for between oors etc may cause the static electricity Move the brush on a normal oor for a while and clean again then the static electricity should disappear English 31 VS7000EN00837K01SAindd 31 20200426 오후 85151
• Page 32 - English - : If you have any questions or comments relating to Samsung products please contact the SAMSUNG customer care center Country Location Customer Care Center Web Site AUSTRALIA 1300 362 603 Other 1300 425 299 HHP wwwsamsungcomausupport HONG KONG 3698 4698 wwwsamsungcomhksupport Chinese wwwsamsungcomhkensupport English MALAYSIA 1800228899 HHP 1800889999 OTH 6037713 7420 Overseas contact wwwsamsungcommysupport SINGAPORE 1800 7267864 1800SAMSUNG Other 1800 4252997 1800GALAXYS HHP wwwsamsungcomsgsupport SOUTH AFRICA 0860 SAMSUNG 726 7864 wwwsamsungcomzasupport INDIA 1800 40 SAMSUNG 1800 40 7267864 TollFree 1800 5 SAMSUNG 1800 5 726864 TollFree wwwsamsungcominsupport This product is RoHS compliant DJ6800837K01 VS7000EN00837K01SAindd 32 20200426 오후 85152