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TROUBLESHOOTING
50
|
ENG
TROUBLESHOOTING
SYMPTOM SOLUTION
Your Google Assistant
doesn’t respond
Make sure the Microphone o light is not glowing red. To turn
on the microphone, see page 26.
Make sure Google Assistant has been set up using the Bose
Music app (see page 24).
NOTE: The soundbar must be set up and connected to your
Wi-Fi network using the Bose Music app.
Connect your mobile device to Wi-Fi.
Make sure you’re in a country where Google Assistant
is available.
Make sure you are using the most up-to-date version of the
Google Assistant app.
Make sure the wake word is enabled (see page 25).
Make sure your mobile device is compatible.
Remove Google Assistant from the soundbar using the Bose
Music app. Add Google Assistant again.
Choose Pandora or Spotify as your default audio service
(see page 27).
Make sure you use the same audio service account on the Bose
Music app and Google Assistant app.
Google Assistant may not support your request. New features
are added periodically.
For additional support, visit:
https://support.google.com/assistanthttps://support.google.com/assistant
Change your Google
Assistant personal
result settings
To turn o personal results or change the account for personal
results, use the Settings menu in the Google Assistant app.
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