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37
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING
CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR
DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH QUESTIONS.
Trouble‐ShootingGuide
WARNING:ToavoidELECTRICALSHOCKalwaysdisconnecttheunitfromthepowersourceBEFORE
attemptinganyrepair.Ifthisguidedoesnotcorrecttheproblem,callyourlocaldealerorTechnical
Supportat1‐800‐245‐6489.
Problem Cause Solution
Augernotturning
1.Badaugermotor. 1.Replaceaugermotor.
2.Foreignmatterjamming
auger.
2.Removepelletsandobject.
3.Vacuumsensor. 3.Checkexhaustblower.
Smokesmellordustin
house
1.Improperexhaustconnection. 1.Checkexhaustconnectionsfor
leaks,especiallytheexhaust
blowerconnect.Sealleakswith
silicone,aluminumtapeorahose
clamp.
Roomblowernotoperating
1.Loosethermalsensor. 1.Tightenconnectiononsensor.
2.Blowerspeedsethigherthan
heatrange,causingstovetocool
andblowertocycle.
2.Lowerblowerspeed.
3.Looseconnection. 3.Checkcontrolboard
connection.
Exhaustblowernot
operating
1.Looseconnection. 1.Checkcontrolboard
connection.
2.Badblower. 2.Replaceblower.
3.Badvacuumsensor. 3.Replacevacuumsensor.
LazyFire
1.Badexhaustblower. 1.Inspectandreplaceblower.
2.Excessivepelletmoisture. 2.Keeppelletsdry.
3.Excessiveashbuild‐up. 3.Thoroughlycleanunit.
4.Lowqualitypellets. 4.UseonlyPFIpremiumpellets.
BlownFuse 1.Powersurge. 1.Replacefuse;usesurge
protector.
2.Exposedwire. 2.Checkforexposedorfrayed
wireandlooseconnections.
3.Electricalcomponentshorting. 3.Checkmotorsandblowersfor
obstructionsorshortcircuits.
HighPelletConsumption 1.Lowqualityornon‐uniformly
sizedpellets.
1.Usepremiumpelletsortry
anotherpelletbrand.
SqueakingNoise 1.Obstructioninaugertube. 1.Checkaugertubeforforeign
objects.
2.BlowerNoise. 2.Remove,clean,andoilblower.
PingingorRattlingNoise 1.Foreignmaterialinblower. 1.Checkbothblowersfor
material.
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