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customerservice@puraflame.com call: 844-377-5786
15
Electrical and Moving Parts:
The fan motors are lubricated at the factory and will not require lubrication.
Electrical components are integrated in the fireplace and are not serviceable by the
consumer.
Storage:
Store heater in a clean dry place when not in use.
Replacement parts:
Use only replacement parts supplied by the manufacturer. Use of any other parts,
or modifying the fireplace in any way, will void all warranties.
No internal parts are replaceable or serviceable.
7. LIMITED WARRANTY
This warrants to the original purchaser that this product is free from defects in
material and workmanship as of the date of purchase and that it will, under normal
use and proper care, remain so for one year from the date of purchase. Missing or
initially defective parts will be replaced free of charge during the period of this
limited warranty. If parts are unavailable, comparable replacement of refund will be
given. The original dated sales receipt is required for all warranty claims. This
warranty does not cover damage which has occurred during transport from the
point of purchase to the consumer’s home. This warranty does not cover glass, light
bulbs, batteries, transportation, labor, or other issues not associated with the
manufacture of the product.
This product is for residential use only. Any and all commercial use of this product
voids all warranties, and frees the manufacturer from all liability.
Read and understand all assembly and operating instructions, and all safety
information and warnings, before use. The following will void this warranty: Damage
caused from tampering with, modifying, or altering the fireplace insert in any
manner; Damage due to incorrect assembly, improper care, misuse, or abuse;
Damage from being used with the wrong power source; Water damage; Damage
caused from this insert being used outdoors; Damage caused from this insert being
used for excessive periods of time; Damage caused by the insert being used in a
commercial application; Damage from use as a primary heat source; Other misuse or
abuse not specifically listed herein.
This product is not intended to be used as a primary heat source. It is for
supplemental heating purposes only.
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