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Frequently Asked Questions
128
Problem Possible cause and solution
The lower appliance
door cannot be opened.
The Door Assistant Push2Open is switched on; the
lower appliance door cannot be opened.
This is not a fault. With this refrigeration appliance,
only the upper appliance door can be controlled via
the Door Assistant.
The appliance door
cannot be opened when
Sabbath Mode is
switched on.
The Push2OpenDoor Assistant is switched on at the
same time as Sabbath Mode.
When Sabbath Mode is switched on, the Door As-
sistant is deactivated.
Pull the appliance door open from below or from
the side.
The storage life of the
food stored in the dry
compartment of the
MasterFresh zone is re-
duced.
The temperature in the dry compartment of the Mas-
terFresh zone is possibly too high. The temperature in
the dry compartment is controlled by the set temper-
ature in the fridge zone.
Lower the temperature in the fridge zone (see “The
correct temperature – Setting the temperature”).
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