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Frequently Asked Questions
127
Problem Possible cause and solution
The compressor comes
on less and less often
and for shorter periods
of time. The tempera-
ture in the appliance
rises.
This is not a fault. The temperature setting is too
high.
Correct the temperature setting.
Check the temperature again after 24hours.
The food begins to thaw.
The ambient temperature is too low for this appli-
ance.
If the ambient temperature is too low, the compres-
sor will run less frequently. This may cause the
freezer to become too warm.
See the information in the section on “Installation –
Installation location”.
Increase the ambient temperature.
The compressor runs
continuously.
Not a fault. To save energy, the compressor runs at
a lower speed when less cooling is required. This
increases the compressor run time.
Food has frozen to-
gether or to the wall.
The food packaging was not dry when loaded in the
freezer.
Use a blunt instrument (such as a spoon handle) to
carefully pry them apart.
An alarm sounds. The appliance doors have been open for longer than
approx. 2minutes.
Close the appliance doors.
No alarm sounds de-
spite the appliance door
being open.
You have switched off the audible signal.
Switch the audible signal back on using Settings
mode.
The Sabbath Mode function is switched on: the tem-
perature display is dark and the symbol is shown
on the display.
You can switch off Sabbath mode at any time (see
“Selecting additional settings – Switching Sabbath
Mode on or off”).
The appliance door
cannot be opened.
The Pull2OpenDoor Assistant is switched on but the
appliance has a handle-free cabinet front.
For handle-free cabinet fronts, switch on the
Push2OpenDoor Assistant (see “Switching on the
Door Assistant” in “Selecting additional settings”).
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