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52
SMART FUNCTIONS
Smart Diagnosis
This feature is only available on models with the
c
or
d
logo.
Use this feature to help you diagnose and solve problems with your appliance.
NOTE
• For reasons not attributable to LGE’s negligence, the service may not operate due
to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi
disconnection, local app store policy, or app unavailability.
• The feature may be subject to change without prior notice and may have a different
form depending on where you are located.
Using LG ThinQ to Diagnose
Issues
If you experience a problem with your
Wi-Fi equipped appliance, it can transmit
troubleshooting data to a smartphone
using the
LG ThinQ
application.
• Launch the
LG ThinQ
application and
select the
Smart Diagnosis
feature in
the menu. Follow the instructions
provided in the
LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the
audible diagnosis method.
• Launch the
LG ThinQ
application and
select the
Smart Diagnosis
feature in
the menu. Follow the instructions for
audible diagnosis provided in the
LG
ThinQ
application.
1
Press the
Power
button to turn on
the appliance.
• Do not press any other buttons.
2
Place the mouthpiece of your
smartphone close to the
c
or
d
logo.
3
Press and hold the
Temp.
button for
3 seconds or longer while holding the
smartphone mouthpiece to the logo
until the data transfer is complete.
• Keep the smartphone in place until
the data transfer has finished. Time
remaining for data transfer is
displayed.
4
After the data transfer is complete,
the diagnosis will be displayed in the
application.
NOTE
• For best results, do not move the
smartphone while the tones are being
transmitted.
Max.
10 mm
Max.
10 mm
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