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Update, Restart, and Erase
Some troubleshooting steps may require you to restart your watch, while erasing it
is useful if you want to give Versa 2 to another person. Update your watch to
receive new Fitbit OSupdates.
Update Versa 2
Update your watch to get the latest feature enhancements and product updates.
When an update is available, a notification appears in the Fitbit app. After you start
the update, follow the progress bars on Versa 2 and in the Fitbit app until the
update is complete. Keep your watch and phone close to each other during the
update.
Updating Versa 2 may be demanding on the battery. We recommend plugging your
watch into the charger before starting an update.
For more information, see the related help article.
Restart Versa 2
To restart your watch, press and hold the button for 10 seconds until you see the
Fitbit logo on the screen, and then release the button.
Restarting your watch doesn't delete any data.
Versa 2 has small holes on the device for the altimeter and microphone. Don’t
attempt to restart your device by inserting any items, such as paper clips, into these
holes as you can damage Versa 2.
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