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10
TROUBLESHOOTING
Error message on display DESCRIPTION PROBLEM SOLUTION
No temperature rise on one
cooking plate.
The electronic control has
detected that one cooking
plate has not reached the
target temperature.
The grill plate is not
correctly inserted in the
appliance.
The heating element
inside the grill plate may
be damaged.
The heating element
connection may be
damaged.
The electronic control may
be damaged.
Unplug from wall outlet.
Verify that the grill plate
is correctly inserted in
the appliance housing.
If this does not resolve
the problem, the
appliance has probably
malfunctioned.
Contact De’Longhi
Customer Service
reporting the error type.
Heating element ON time
exceeded.
The electronic control has
detected that the heating
element was ON for an
excessive length of time.
Unplug from wall outlet.
Do not place oversize
food or frozen food on
the grill plates as this
could overwork the
heating elements.
The control displays
the error message for 5
seconds, then turns the
appliance o.
Let the appliance cool
down before performing
a new cooking cycle.
Temperature probe
malfunction.
The electronic control has
detected a temperature
probe malfunction.
Unplug from wall outlet.
The temperature probe
needs to be replaced.
Contact De’Longhi
Customer Service
reporting the error type.
Temperature probe
malfunction.
The electronic control has
detected a temperature
probe malfunction.
Note the error number.
Unplug from wall outlet.
The temperature probe
needs to be replaced.
Contact De’Longhi
Customer Service
reporting the error type.
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