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30
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
When the appliance
door is opened 4rapid
beeps sound and a
code is displayed on the
control panel
Record the code on the control panel
and contact Customer CareCentre.
Water in the vegetable
bins
Condensation is formed by the
water produced by fruitand
vegetables.
A small amount of condensation
is beneficial for fruit and vegetable
storage.
Wipe out water with a cloth.
Exterior of cabinet is
warm
Note: This is normal.
Condensation on
outside of appliance
Not unusual during periods of
high humidity.
Wipe dry.
Condensation/ice inside
compartment
Frequent or long door openings. Minimise door openings.
Door gasket leaking. Check and clean door gasket seal.
Not unusual during periods of
high humidity.
Wipe dry.
Door not closing tightly. Arrange items in the compartment so
door can close tightly.
Doors not aligned. Call a service technician.
Bin does not slide
inand out evenly
Packaging trapped. Check to ensure no food or packaging is
trapped behind
the tray/bin.
Door not closing An obstruction is blocking door
closing.
Move obstruction.
Appliance not installed correctly. Refer to your Installation guide supplied
with this appliance to ensure your
appliance has been installed correctly.
Freezer door will not
open
The door has been recently
opened.
Wait 30seconds and try again.
Small or large ice cubes Water line is kinked/squashed. Check the external water line is
notkinked/squashed. If it is not kinked/
squashed contact Customer Care to
arrange a technician to check the
internal water line.
Blocked water filter. Change filter before calling technicians.
Frozen food items are
soft or melting
Remove items and place in another
freezer or cooler and callCustomer Care
immediately.
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