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29
TROUBLESHOOTING
If there is a problem with your appliance, please check the following points before
contacting your local Fisher & Paykel trained and supported service technician or
theCustomer Care Centre.
Product parts and accessories can be purchased through the Fisher & Paykel CustomerCare
Centre, or online at fisherpaykel.com (this service is available to selectedmarkets only).
PROBLEM POSSIBLE CAUSES WHAT TO DO
Appliance does not
operate
No electricity at poweroutlet. Check that the plug is correctly connected and
power switched on.
Check another appliance at the sameoutlet.
Check house breaker.
Light not working Light not functioning. The lighting cannot be serviced by the user.
Contact your Fisher & Paykel dealer or trained
and supported servicetechnician.
Appliance not working. Check appliance is turned on at the wall or at
the isolating switch.
Light and display
not working
Product in Sabbath mode.
Press
, and together for 4seconds.
Storage
compartments too
warm
Temperature setting
notcorrect.
See ‘Adjusting the temperature’ section of this
User guide.
Frequent door openings. Minimise door openings to allow temperature
to stabilize.
Large amount of food
has been recentlyadded.
Select
MAX COOL or FAST FREEZE features to
assist in lowering the temperature quickly.
Food freezing in
the refrigerator
Temperature setting is too
cold.
Increase the temperature setting.
See ‘Adjusting the temperature’ section of your
user guide.
Food placed directly infront of
air outlets.
Move chill sensitive foods away from theair
outlets.
Unfamiliar noises Cabinet not stable orlevel. See Installation guide supplied with
thisappliance.
Freezer is defrosting. This is normal.
Ice maker sounds Normal ice maker operation. See ‘User warnings and sounds’ section.
Food Mode is not
available
Not all combinations of food
modes are available in all
compartments.
Try to select the desired Food Mode
inadifferent compartment.
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