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BEFORE YOU CALL FOR SERVICE...
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39
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and
you may not need to call for service.
Problems Solutions
Washer does
not start
Door is locked
or does not
open
The water isn’t
hot.
Water leaks
Make sure that your washer is plugged in.
Make sure that the door is closed.
Make sure that the water source faucets are open.
Make sure that you press the Power button to start
your washer.
Make sure that you press the Start/Pause button.
Make sure that the Child Lock isn’t turned on. See
Setting the child lock on page 31.
Make sure that the Delay option isn’t turned on. See
(Optional) Set a delayed start time on page 30.
Check the fuse or reset the circuit breaker.
You can’t open the door if your washer is running.
Press the Start/Pause button for three seconds. When
the washer drum has stopped, open the door and add
clothing. Close the door, then press the Start/Pause
button again to restart the load.
Note: Don't use the pause function when the water
surface is over the edge of the inner tub or when the
temperature is too hot.
If the door is locked when your washer isn’t running,
unplug the power cord, then plug it back in.
Contact a qualified plumber to check the hot water
pipe.
Note: You can still wash clothes in cold water only.
Make sure that all hose connections are tight. See
Connect the water hoses on page 18 and Connect the
drain hose on page 20.
• Make sure that the end of the drain hose is correctly
inserted and secured to the drainage system. See
Connect the drain hose on page 20.
Make sure that the drain hose is not clogged.
Avoid overloading.
Use a high-efficiency detergent to reduce over-sudsing.
See Select a detergent on page 27.
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Safety
Instructions
Features
Operation
Requirements
Installation
Instructions
Washer Use
Washer Care
Troubleshootin
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