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User Manual
- User Manual - (English, Spanish)
- Dimensions Guide - (English)
- PACKAGE CONTENTS
- ASSEMBLY INSTRUCTIONS
- OPERATING INSTRUCTIONS
- CARE AND MAINTENANCE
- TROUBLESHOOTING
- REPLACEMENT PARTS LIST
Table of contents
USER MANUAL ELECTRIC FIREPLACE
PACKAGE CONTENTS
PART | DESCRIPTION | QUANTITY |
A | Top | 1 |
B | Center Shelf | 1 |
C | Partition | 1 |
D | Left Wall | 1 |
E | Right Wall | 1 |
F | Left Side Panel | 1 |
G | Right Side Panel | 1 |
H | Shelf | 2 |
I | Center Back Panel | 1 |
J | Side Back Panel | 2 |
K | Base | 1 |
L | Upper Back Panel | 1 |
M | Left Door | 1 |
N | Right Door | 1 |
O | Fireplace Glass Door | 1 |
P | Center Support Leg | 1 |
Q | Heater | 1 |
R | Fire Log | 1 |
S | Fireplace Grate | 1 |
T | Remote Control (Battery Inside) | 1 |
HARDWARE CONTENTS (NOT SHOWN ACTUAL SIZE)
PART | DESCRIPTION | QUANTITY |
AA | Long Bolt | 12 |
BB | Connecting Rod | 4 |
CC | Shelf Pin | 8 |
DD | Tip Restraint Hardware | 1 |
EE | Touch-Up Pen | 1 |
ASSEMBLY INSTRUCTIONS
1. Align center support leg (P) holes with the screw holes on base (K). Secure with two long bolts (AA). Hardware Used  |  |
2. Insert the lower plastic connectors on the left wall (D) and right wall (E) into the base (K). Secure the connectors with four long bolts (AA). Turn the assembled parts upright. Hardware Used  |  |
| 3. Place left side panel (F) and right side panel (G) onto base (K) by matching the dowels into the holes. |  |
4. Insert the center back panel (I) and side back panels (J) along the grooves of the walls (D,E) and side panels (F,G). Note: The center back panel (I) is reversible. Choose black or brick pattern for your firebox. |  |
5. Place the center shelf (B) onto the plastic connectors on walls (D,E). Secure the connectors with four long bolts (AA). Hardware Used  |  |
| 6. Place the partition (C) onto the center shelf (B). Insert the upper back panel (L) into the grooves along the walls (D,E) and center shelf (B). |  |
7. Screw four connecting rods (BB) into the holes on the back of the top (A). Hardware Used  |  |
8. Place the top (A) into the holes of the walls (D,E). Secure the top (A) by turning the locknut clockwise. |  |
9. Insert the shelf pins (CC) at desired height, ensuring they are level. Place shelf (H) on top of the shelf pins (CC). Repeat for the remaining shelf (H). Hardware Used  |  |
10. Insert the top pin of the door (N) into the hole under the center shelf (B). Pull the latch to re-tract the pin on the bottom of the door (N) and position it over the hole in the base (K). Release the latch to secure the bottom pin into the base (K). Repeat for the remaining door (M) |  |
11. Connect the USB cable into the USB port behind the fireplace grate (S). Position the fireplace grate (S) by matching the pin on the bottom of the fireplace grate (S) to the holes on the base (K). Secure the fireplace grate using two long bolts (AA). Hardware Used  |  |
| 12. Remove the film from the adhesive on the top of the fireplace grate (S) and place the fire log (R) on the center of the fireplace grate (S). |  |
13. Insert the pins of the glass door (O) into the holes on the base (K). Push the top of the glass door (O) inward until the hole on the side frame is adjacent to the hole on the side panel. Hand-screw the pre-assembled knobs into the hole of the glass door frame from each side. |  |
14.WARNING: You must install the tip restraint hardware (DD) to the back of the top (A) to help prevent any accidents or damage to the unit. We strongly recommend attaching the tip restraint hardware (DD) to a wall stud and your unit. For all other wall types, please visit your local hardware store to obtain the proper hardware. Assembly is now complete. With the help of another person, move the unit to the final desired position. Once in the final position, you may attach the tip restraint hardware (DD) to the wall. You may now plug the heater into the power outlet. Hardware Used  |  |
OPERATING INSTRUCTIONS
Controls and Display
The control panel will display the heater setting when the unit power is turned ON. Whichever control icon you press will display the current setting of the corresponding function. Press the control icon again to adjust the setting. Following adjustment of any setting(s), the unit will resume to display the heater setting after 5 seconds.
 | Power Function
|
 | Flame Brightness Function
|
 | Flame Speed Function
|
 | Heater Function
Note: Long-hold the icon to quickly scroll through settings.
Note: This may not exactly match the room thermostat reading as their sensors are located in different areas.
|
 | Sleep Timer Function (Remote Control Only)
|
HEATER OVERRIDE
The power to the heater can be disengaged to prevent the heater from being accidentally or unintentionally powered on. This feature is primarily added to help prevent children from powering on the heater when it is not desired.
Note: The heater override can only be set from the control panel and will not work if using the remote control.
- First turn the main power OFF. Press the POWER ICON; as the heater setting display is flashing, press the POWER ICON again and long-hold 20 seconds. The E3 symbol will display to indicate that the heater is now disengaged.
- Note: The Flame and Timer functions will operate normally. Only the heater is disengaged.
- Repeat the same process to re-engage the heater function. The E3 symbol will change back to display the heater setting when the heater is re-engaged.
MEMORY FUNCTION
This unit has a memory function that allows you to turn off the MAIN POWER and retains all the other function settings (excluding the SLEEP TIMER function).
CARE AND MAINTENANCE
- Make sure the unit is turned OFF, unplugged and the heating elements of heater are cool whenever you are cleaning the heater or fireplace.
- Clean the metal trim using a water-dampened soft, clean cloth. DO NOT use brass polish or household cleaners as these products will damage the metal trim.
- The motors used on the fan and the flame generator assembly are pre-lubricated for extended bearing life and require no further lubrication. However, periodic cleaning/vacuuming of the fan/heater and air intake/ output vents are recommended.
- When the heater is not in use, the power cord should be stored properly to avoid contact with hot or sharp objects.
- Any other servicing should be performed by an authorized service representative.
- Tips for using touch-up pen (EE): For scratches, stroke in direction of scratch. For worn areas, stroke in the direction of wood grain. Rub excess colorant promptly with a soft cloth.
- The furnishing has no user serviceable parts.
Replacing the Remote-Control Battery
When the remote control (T) stops operating or its range seems reduced, it is time to replace the battery. Note: The battery should be removed if the product is to be left unused for a long time.
- The battery compartment is located on the back end of the remote control (T).
- Press the small tab inward as you slide the battery door open and remove the old battery.
- Insert a new CR2025 lithium battery (not included), checking that the + and - sides of the battery match the inside of the battery compartment.
- Re-insert the battery door
Note: Harmful if swallowed.
Disposal of Used Battery
A battery may contain hazardous substances that could be endangering the environment and human health.
- This symbol marked on the battery and/or packaging indicates that used battery shall not be treated as municipal waste. Instead it shall be left at the appropriate collection point for recycling.
- By ensuring the used battery is disposed of correctly, you will help prevent potential negative consequences for the environment and human health. The recycling of materials will help to conserve natural resources.
- Do not dispose of battery in fire. Battery may explode or leak.
For more information about collection and recycling of used battery, please contact your local municipality, your waste disposal service or the point-of-sale where you purchased this battery.
TROUBLESHOOTING
PROBLEM | POSSIBLE CAUSE | CORRECTIVE ACTION |
| Error E1 displayed on control panel. | The overheat sensor has been engaged. | Unplug unit, wait 15-20 minutes, then the sensor will reset itself. Plug the unit back in and turn on the heater. If the problem persists, call customer service. Note: The other functions will work normally excluding the heater. |
| Error E2 displayed on control panel. | The thermostat sensor is broken or not working correctly. | Unplug unit, wait 15-20 minutes, then the sensor will reset itself. Plug the unit back in and turn on the heater. If the problem persists, call customer service. Note: The other functions will work normally excluding the heater. |
| Error E3 displayed on control panel. | Heater override function is engaged. | See page 16 Heater Override Section for more details. |
| No power. | The unit does not have power. | Check that the power cord is securely plugged into a standard 120V outlet. Then check to make sure the unit is powered on. |
| No flame effect but the unit is powered on. | The flame effect is powered off. | Push the flame brightness button until desired level is achieved. |
| USB cable. | Connect the USB cable into the USB port behind the Fireplace Grate. | |
| Heater and blower do not power on but rest of functions are working. | Heater setting. | Set the heater to "HI" (High) to have the heater run continually. |
| Power cord gets warm to the touch. | Normal operation. | This is normal for a heater appliance as it requires more current to operate. Check the connections of the appliance cord and the outlet. Make sure the plug fits tightly into the outlet. During use, check the plug and outlet frequently to determine if it is HOT; if so, discontinue use of the appliance and consult with a qualified technician to check or change the overheating outlet(s). |
| Remote control does not work. | Weak or failing battery. | Replace with 1 CR-2025 battery (See page 17 for more information). |
| Remote control signal is weak and only work sometimes. | Pressing the buttons too quickly. | Press the buttons slowly and steadily to ensure the transmitter recognizes the request. |
| Using the remote control too far away or at an off angle. | Move closer to the insert; the remote control will only work within a distance of 20 feet and 45 degrees to either side from the front of the fireplace insert. | |
| Fan motor continues to blow after the unit is powered off. | Normal operation. | This is a standard feature; the blower runs for an additional time to cool off the heater tubes. |
REPLACEMENT PARTS LIST
PART | DESCRIPTION | PART # |
H | Shelf | 2408FM-23-290-SHELF |
I | Center Back Panel | 2408FM-23-290-CENTER BACK PANEL |
M | Left Door | PU17-2408FM-23-290-LEFT DOOR |
N | Right Door | PU17-2408FM-23-290-RIGHT DOOR |
O | Fireplace Glass Door | PU17-1408FM-FIREPLACE GLASS DOOR |
P | Center Support Leg | 2408FM-290-MID LEG |
Q | Heater | YEH-KDI-23-HEATER |
R | Fire Log | YEH-KDI-23-FIRELOG |
S | Fireplace Grate | YEH-KDI-23-FIRE GRATE |
T | Remote Control | RC-HE85EL01 |
FF | KD Hardware Pack | 2408FM-23-290-HARDWARE PACK |
GG | Bolt w/ Knob | 1408FM-BOLT |
HH | Door Catch | 1408FM-DOOR CATCH |
II | Door Handle | 1408FM-23-DOOR HANDLE |
