Bose NOISE MASKING SLEEPBUDS User Manual

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PROBLEM WHAT TO DO

TROUBLESHOOTING

ENG

SYMPTOM SOLUTION

Poor sound quality

Check that the sleepbuds™ are creating a seal in your ears to block

noise. Try speaking aloud. Your voice should sound mued. Shake

your head. The sleepbuds™ should stay secure.

Make sure that you’re placing the sleepbuds™ in your ears correctly.

Remember to rotate the sleepbud™ back and press the tip wing to

tuck it underneath your ear ridge (see page 18).

Make sure that you’re using the right size StayHear+ Sleep tip for

each sleepbud™ (see page 19). You may need a dierent size for

each ear.

Make sure that the sleepbuds™ are correctly oriented in the

StayHear+ Sleep tips. The Bose logo on the sleepbud™ should face

outwards and be right-side up, and both charging contacts should be

visible through the back of the tip (see page 20).

Clear any debris or wax buildup from the StayHear+ Sleep tips and

sleepbuds™ nozzles (see page 31).

Try a dierent masking sound. Some sounds are tailored to be more

eective for masking noise, so they may sound dierent than what

you’re used to.

Remember that your sleepbuds™ are designed for sleep, so you might

need to think about sound quality dierently than you would for a pair

of headphones.

Sleepbuds™ falling

out of ears

Check that the sleepbuds™ ﬁt securely in your ears. Try speaking

aloud. Your voice should sound mued. Shake your head.

The sleepbuds™ should stay secure.