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49-2000675 Rev. 1 21
ENGLISH
Problem Possible Cause What To Do
Burners do not light Plug on range is not completely inserted in the
electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Gas supply not connected or turned on. See the Installation Instructions that came with your range.
A fuse in your home may be blown or the circuit
breaker tripped.
Replace the fuse or reset the circuit breaker.
Burner parts not replaced correctly. See the Care and Cleaning of the range section.
Burner slots near the electrode may be clogged. Remove the burners and clean them. Check the electrode
area for burned-on food or grease. See the Care and
Cleaning of the range section.
Food residue on electrode Lightly polish flat tip of electrode with nail file or sandpaper
until shiny.
Top burners do not
burn evenly
Improper burner assembly. Make sure the burner caps are seated correctly. See the
Care and Cleaning of the range section.
Burner slots on the side of the burner may be
clogged.
Remove the burners for cleaning. See the Care and
Cleaning of the range section.
Burner flames are
very large or yellow
Improper air to gas ratio. If range is connected to Propane gas, contact the technician
who installed your range or made the conversion.
Surface burners light
but bake and broil
burners do not.
Gas to the oven burners may have been shut off. The oven gas shut-off is located on the gas regulator near
the gas line attachment to your range. Locate it and flip
the lever.
My oven door glass
appears to be "tinted"
or have a "rainbow"
color.
The inner oven glass is coated with a heat
barrier to reflect the heat back into the oven to
prevent heat loss and keep the outer door cool
while baking.
This is normal. Under certain light or angles, you may see
this tint or rainbow color.
Drawer does not slide
smoothly or drags
The drawer is out of alignment. Fully extend the drawer and push it all the way in. See the
Care and Cleaning of the range section.
Drawer is over-loaded or load is unbalanced. Reduce weight or redistribute drawer contents.
Excessive smoking
during broiling
Food too close to burner element. Lower the rack position of the food.
TROUBLESHOOTING TIPS
Lever is
shown closed.
PULL TO OPEN.
Sealed burner models
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