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20 49-2000675 Rev. 1
ENGLISH
Problem Possible Cause What To Do
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?
Your new oven has a different cooking system
from your old oven and therefore may cook
differently than your old oven.
For the first few uses, follow your recipe times
and temperatures carefully and use rack positions
recommended in the Cooking Guide. If you still think
your new oven is too hot or too cold, you can adjust the
temperature yourself to meet your specific cooking
preference. See the Oven Controls section.
Food does not bake
properly
Oven controls improperly set. See the Cooking Modes section.
Rack position is incorrect or rack is not level. See the Cooking Modes section and Cooking Guide.
Incorrect cookware or cookware of improper size
being used.
See the Cookware section.
Oven temperature needs adjustment. See the Oven Controls section.
Food does not broil
properly
Oven controls improperly set. Make sure you select the appropriate broil mode.
Improper rack position being used. See Cooking Guide for rack location suggestions.
Cookware not suited for broiling. Use a pan specifically designed for broiling.
Aluminum foil on the broil pan has not been fitted
properly or slit to drain grease.
If using aluminum foil on broil pan, wrap tightly and add slits
conforming to those in the pan to allow grease to drain.
Oven temperature
too hot or too cold
Oven temperature needs adjustment. See the Oven Controls section.
Oven appears not to
work
A fuse in your home may be blown or the circuit
breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set. See the Using the Oven section.
Oven is in Sabbath Mode. Verify, that the oven is not in Sabbath Mode. See the
Sabbath Mode section.
“Crackling” or
“popping” sound
This is the sound of the metal heating and cooling
during both the cooking and cleaning functions.
This is normal.
Why is my range
making a "clicking"
noise when using my
oven?
Your range has been designed to maintain a tighter
control over your oven's temperature. You may
hear your oven's heating elements "click" on and
off more frequently than in older ovens to achieve
better results during baking, broiling, and self-
clean cycles.
This is normal.
Sometimes the
oven takes longer to
preheat to the same
temperature
Cookware, food, and/or number of racks in oven. Cookware, food, and racks in the oven will cause
differences in preheat times. Remove excess items to
reduce preheat time.
Oven light does not
work
Light bulb is loose or defective. Tighten or replace bulb. See the Oven Light section for
instructions on how to replace the bulb.
Save time and money! Review the charts on the following pages first and you may not need to call for service.
TROUBLESHOOTING TIPS
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