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BEFORECALLINGFORSERVICE
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Oven smokes, a, Dirty oven. a. Check for heavy
b. Improper use of
aluminum foil.
c. Broiler pan containing
grease left in the oven.
spillover.
b. Use of foil not
recommended.
c. Clean pan and grid
after each use.
Foods do not bake a. Oven was not preheated, a. Be sure to preheat until
properly.
b. Improper rack or pan
placement.
c. Oven vent blocked or
covered.
the tone sounds, when
recipe calls for it.
b. Maintain uniform air
space around pans
and utensils. See Oven
Cooking Tips section.
c. Keep vent clear.
d. Improper use of foil. d.
e. Improper temperature e.
setting for utensil used.
f. Oven temperature needs f.
adjustment.
g. Oven and oven rack not g.
level.
h. Oven controls
improperly set.
Racks should not be
covered during baking.
Reduce temperature
25 degrees for glass or
dull/darkened pans.
Check the temperature
adjustment following
this section.
Check the installation
instructions for
leveling.
See the baking section.
Foods do not broil a. Improper rack position, a. Check broil pan
properly, placement; see broiling
section.
b. Oven preheated, b. Do not preheat when
broiling.
c. Improper use of foil. c. Check broiling section.
d. Oven door closed d. Open door to broil stop.
during broiling.
e. Low voltage e. Use higher rack
(208 Volts). position and/or longer
cooking time.
f. Improper broiling time. f. Check broiling chart in
broiling section.
g. Oven controls g. See the broiling
improperly set. section.
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