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Phone issues
Possible solution(s)Possible cause(s)Issue
Try turning off the device, resetting the device
or removing the device's battery, then trying
again.
Try pushing your phonebook contacts to
SYNC by using the Add Contacts feature.
Use the SYNCmyphone feature available on
the website.
Try pushing your phonebook contacts to
SYNC by using the Add Contacts feature.
This may be a limitation on your phone's
capability.
The system says Phonebook Downloaded but
the phonebook in SYNC is empty or missing
contacts. If the missing contacts are stored on your SIM
card, try moving them to the device memory.
Remove any pictures or special ring tones
associated with the missing contact.
Depending upon your phone, you may have
to grant SYNC permission to access your
phonebook contacts. Make sure to confirm
when prompted by your phone during the
phonebook download.
Go to the website to review your phone's
compatibility.
This is a phone-dependent feature.
This may be a possible phone malfunction.
I am having trouble connecting my phone to
SYNC.
Try turning off the device, resetting the device
or removing the device's battery, then trying
again.
468
MyLincoln Touch™
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