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Customer Agreement
Customer Agreement 243
related charges may sometimes be delayed. Delayed usage charges may be applied in the month
they appear on your bill against minutes included in your service plan for that month, rather than
against the included minutes for the month when you actually made or received the call. This may
result in charges higher than you’d expect in the later month.
4.5 Payments, Deposits, Credit Cards, And Checks
Payment is due in full as stated on your bill. IF WE DON’T RECEIVE PAYMENT IN FULL WHEN DUE, WE
MAY, TO THE EXTENT PERMITTED BY THE LAW OF THE STATE OF THE BILLING ADDRESS WE HAVE ON FILE
FOR YOU AT THE TIME, CHARGE YOU A LATE FEE UP TO 1.5 PERCENT A MONTH (18 PERCENT ANNUALLY)
OR A FLAT $5 A MONTH, WHICHEVER IS GREATER, ON UNPAID BALANCES. WE MAY ALSO CHARGE YOU
FOR ANY COLLECTION AGENCY FEES BILLED TO US FOR TRYING TO COLLECT FROM YOU. SHOULD WE
NOT RECEIVE YOUR LATE PAYMENT, WE MAY SUSPEND YOUR SERVICE UNTIL PAID IN FULL. WE RESERVE
THE RIGHT TO CHARGE A REASONABLE RECONNECTION FEE. IF YOUR ACCOUNT REMAINS UNPAID, WE
WILL CANCEL SERVICE FOR NON-PAYMENT. We reserve the right to require recurring credit card billing
for certain products or services. We also reserve the right to require an advance deposit (or an increased
deposit) from you based on your payment history and changes in your plan and/or the frequency of use
of our services. We’ll pay simple interest on any deposit at the rate the law requires. Please retain your
evidence of deposit. You agree that we can apply deposits, payments, or repayments in any order to any
amounts you owe us on your account(s). You can’t use a deposit to pay any bill unless we agree. We
will not honor limiting notations you make on or with your checks. We may charge you up to $25 for any
returned check or denied credit card charges, depending on applicable law.
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