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TROUBLESHOOTING AND ROUTINE MAINTENANCE
21 - 8
The MFC cannot print full
pages of a document.
The MFC received a very complex print job and could not
process part of the page. This print. may be solved in several
ways. If you are using Windows
®
95/98/98SE/Me/2000
Professional or Windows NT
®
Workstation Version 4.0 with
the supplied printer driver, see the “Windows
®
Setup Printing
Difficulties” section. Try to reduce the complexity of your
document or reduce print resolution.
The MFC prints first couple
of pages correctly, then some
pages have text missing.
Your computer is not recognizing the printer’s input buffer
full signal. Please make sure to connect the printer cable
correctly.
The MFC cannot print full
pages of a document.
OUT OF MEMORY
message occurs.
Reduce the printer resolution. Reduce the complexity of your
document and try again. Reduce the graphic quality or the
number of font sizes within your application software.
My headers or footers appear
when I view my document on
the screen but do not up when
I print them.
Most laser printers have a restricted area that will not accept
print. Usually these are the first two lines and last two lines,
leaves 62 printable lines. Adjust the top and bottom margins
in your document to allow for this.
Scanning Difficulties
TWAIN Errors appear while
scanning.
Make sure the Brother TWAIN Driver is selected as the
primary source. In PaperPort
®
, from the File menu select File,
select Source, and then highlight the Brother TWAIN Driver
and click Select.
Software Difficulties
You see the “New Hardware
Found” message on your PC
screen (although you have
already installed the drivers
in Windows 95).
Click on ‘Do not install a driver. (Windows will not prompt
you again)’ and click ‘OK’.
You see the “Update Device
Driver Wizard” or “Add New
Hardware Wizard” message
on your PC screen
(although you have already
installed the drivers in
Windows 95 or 98).
Follow the instructions from the installer, then click Next.
Click Finish when it appears on the screen.
DIFFICULTY SUGGESTIONS
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