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39
Disc
Error-02-XX/FF-FF
The disc is dirty.
— Clean the disc.
The disc is scratched.
— Replace the disc.
The disc is loaded upside down.
— Check that the disc is loaded correctly.
There is an electrical or mechanical error.
— Press the RESET button.
Different Region Disc
The disc does not have the same region number as this
product.
— Replace the DVD with one bearing the correct region
number.
Unplayable Disc
This type of disc cannot be played on this product.
— Replace the disc with one that can be played on this
product.
Unplayable File
This type of file cannot be played on this product.
— Select a file that can be played.
Skipped
The inserted disc contains DRM protected files.
— The protected files are skipped.
Protect
All the files on the inserted disc are embedded with DRM.
— Replace the disc.
TEMP
The temperature of this product is outside the normal operat-
ing range.
— Wait until this product returns to a temperature within the
normal operating limits.
This DivX rental has expired.
The inserted disc contains expired DivX VOD content.
— Select a file that can be played.
Video resolution not supported
Files that cannot be played on this product are included in
the file.
— Select a file that can be played.
Unable to write to ash memory.
The playback history for VOD contents cannot be saved for
some reason.
— Retry.
— If the message appears frequently, consult your dealer.
Your device is not authorized to play this DivX protected
video.
This product’s DivX registration code has not been autho-
rized by the DivX VOD contents provider.
— Register this product to the DivX VOD contents provider.
Video frame rate not supported
DivX file’s frame rate is more than 30 fps.
— Select a file that can be played.
Audio Format not supported
This type of file is not supported on this product.
— Select a file that can be played.
USB storage device
Error-02
Communication failed.
— Turn the ignition switch OFF and back ON.
— Disconnect the USB storage device.
— Change to a different source. Then, return to the USB
storage device.
Unplayable File
This type of file cannot be played on this product.
— Select a file that can be played.
Security for the connected USB storage device is enabled.
— Follow the USB storage device instructions to disable
security.
Skipped
The connected USB storage device contains DRM protected
files.
— The protected files are skipped.
Protect
All the files on the connected USB storage device are
embedded with DRM.
— Replace the USB storage device.
Incompatible USB
The connected USB storage device is not supported by this
product.
— Disconnect your device and replace it with a compatible
USB storage device.
Check USB
The USB connector or USB cable is short-circuited.
— Check that the USB connector or USB cable is not caught
in something or damaged.
The connected USB storage device consumes more than
maximum allowable current.
— Disconnect the USB storage device and do not use it. Turn
the ignition switch to OFF, then to ACC or ON and then
connect a compliant USB storage device.
Video resolution not supported
Files that cannot be played on this product are included in
the file.
— Select a file that can be played.
USB was disconnected for device protection. Do not re-
insert this USB memory into the unit. Please restart the
unit.
The USB connector or USB cable is short-circuited.
— Check that the USB connector or USB cable is not caught
in something or damaged.
The connected USB storage device consumes more than
maximum allowable current.
— Disconnect the USB storage device and do not use it. Turn
the ignition switch to OFF, then to ACC or ON and then
connect a compliant USB storage device.
The USB interface cable for iPod / iPhone is short-circuited.
— Confirm that the USB interface cable for iPod / iPhone or
USB cable is not caught in something or damaged.
Audio Format not supported
This type of file is not supported on this product.
— Select a file that can be played.
iPod
Error-02-6X
iPod failure.
— Disconnect the cable from the iPod. Once the iPod’s main
menu is displayed, reconnect the iPod and reset it.
Error-02-60
The iPod firmware version is old.
— Update the iPod version.
Bluetooth
Error-10
The power failed for the Bluetooth module of this product.
— Turn the ignition switch to OFF and then to ON.
If the error message is still displayed after performing the
above action, please contact your dealer or an authorized
Pioneer Service Station.
Handling and care of discs
Some basic precautions are necessary when handling your
discs.
The screen is displayed, but operation does not work at all.
An error has occurred.
— Park your vehicle in a safe place, and then turn off the
ignition switch (ACC OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
The smartphone was not charged.
Charging stopped because the temperature of the smart-
phone rose due to prolonged use of the smartphone during
charging.
— Disconnect the smartphone from the cable, and wait until
the smartphone cools down.
More battery power was consumed than was gained from
charging.
— This problem may be resolved by stopping any unneces-
sary services on the smartphone.
Error messages
When problems occur with this product, an error message
appears on the display. Refer to the table below to identify the
problem, then take the suggested corrective action. If the error
persists, record the error message and contact your dealer or
your nearest Pioneer service center.
Common
AMP Error
This product fails to operate or the speaker connection is
incorrect; the protective circuit is activated.
— Check the speaker connection. If the message fails to
disappear even after the engine is switched off/on, contact
your dealer or an authorized Pioneer Service Station for
assistance.
Product overheat. System will be shut down automatically
in 1 minute. Restart the product by ACC Off/On may x this
problem. If this message keep showing up, it is possible
that some problem occurred in the product.
The temperature is too high for this product to operate.
— Follow the instructions displayed on the screen. If this
does not solve the problem, contact your dealer or an
authorized Pioneer Station for assistance.
39
< QRD3356-A >
Appendix Appendix
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