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28
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual or visit www.whirlpool.com/product_help.
In Canada, visit www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.: In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
GENERAL OPERATION Possible Causes and/or Recommended Solutions
Refrigerator will not operate
■ Not connected to an electrical supply - Plug the power cord into a
grounded 3 prong outlet. Do not use an extension cord.
■ No power to the electrical outlet - Plug in a lamp to see if the outlet is
working.
■ Household fuse has blown or circuit breaker has tripped - Replace the
fuse or reset the circuit breaker. If the problem continues, contact a licensed
electrician.
■ Control or cooling is not turned on - Turn on the refrigerator control or turn
cooling on. See “Using the Controls.”
■ New installation - Following installation, allow 24 hours for the refrigerator
and freezer to cool completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not
cool either compartment (refrigerator or freezer) more quickly.
■ Refrigerator control is in Showroom mode (on some models) - If the
refrigerator is in Showroom mode, cooling is turned off and “Showroom”
will be illuminated on the control panel. See “Using the Control(s)” for more
information.
Motor seems to run too much
■ Your new refrigerator has an energy-efcient motor - The refrigerator
may run longer than you’re used to because the compressor and fans
operate at lower speeds that are more energy efcient. This is normal.
NOTE: Your refrigerator may run even longer if the room is warm, a large
load of food is added, the doors are opened often, or if a door has been left
open.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
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