TS5000A Tripod Turnstile
User Manual
Page | 1 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Thank you for choosing our product. Please read the instructions carefully
before operation. Follow these instructions to ensure that the product is
functioning properly. The images shown in this manual are for illustrative
purposes only.
For further details, please visit our Company’s website
www.zkteco.com.
User Manual
TS5000A Tripod Turnstile
Date: August 2020
Doc Version: 1.0
English
TS5000A Tripod Turnstile
User Manual
Page | 1 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Copyright © 2020 ZKTECO CO., LTD. All rights reserved.
Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any
way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or
"ZKTeco").
Trademark
is a registered trademark of ZKTeco. Other trademarks involved in this manual are owned by
their respective owners.
Disclaimer
This manual contains information on the operation and maintenance of the ZKTeco equipment. The
copyright in all the documents, drawings, etc. in relation to the ZKTeco supplied equipment vests in and is
the property of ZKTeco. The contents hereof should not be used or shared by the receiver with any third
party without express written permission of ZKTeco.
The contents of this manual must be read as a whole before starting the operation and maintenance of the
supplied equipment. If any of the content(s) of the manual seems unclear or incomplete, please contact
ZKTeco before starting the operation and maintenance of the said equipment.
It is an essential pre-requisite for the satisfactory operation and maintenance that the operating and
maintenance personnel are fully familiar with the design and that the said personnel have received
thorough training in operating and maintaining the machine/unit/equipment. It is further essential for the
safe operation of the machine/unit/equipment that personnel has read, understood and followed the
safety instructions contained in the manual.
In case of any conflict between terms and conditions of this manual and the contract specifications,
drawings, instruction sheets or any other contract-related documents, the contract conditions/documents
shall prevail. The contract specific conditions/documents shall apply in priority.
ZKTeco offers no warranty, guarantee or representation regarding the completeness of any information
contained in this manual or any of the amendments made thereto. ZKTeco does not extend the warranty
of any kind, including, without limitation, any warranty of design, merchantability or fitness for a particular
purpose.
ZKTeco does not assume responsibility for any errors or omissions in the information or documents which
are referenced by or linked to this manual. The entire risk as to the results and performance obtained from
using the information is assumed by the user.
ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect,
special, or exemplary damages, including, without limitation, loss of business, loss of profits, business
interruption, loss of business information or any pecuniary loss, arising out of, in connection with, or
relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been
advised of the possibility of such damages.
This manual and the information contained therein may include technical, other inaccuracies or
typographical errors. ZKTeco periodically changes the information herein which will be incorporated into
new additions/amendments to the manual. ZKTeco reserves the right to add, delete, amend or modify the
information contained in the manual from time to time in the form of circulars, letters, notes, etc. for better
operation and safety of the machine/unit/equipment. The said additions or amendments are meant for
improvement /better operations of the machine/unit/equipment and such amendments shall not give any
right to claim any compensation or damages under any circumstances.
TS5000A Tripod Turnstile
User Manual
Page | 2 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment malfunctions due to any
non-compliance of the instructions contained in this manual (ii) in case of operation of the
machine/unit/equipment beyond the rate limits (iii) in case of operation of the machine and equipment in
conditions different from the prescribed conditions of the manual.
The product will be updated from time to time without prior notice. The latest operation procedures and
relevant documents are available on http://www.zkteco.com
If there is any issue related to the product, please contact us.
ZKTeco Headquarters
Address ZKTeco Industrial Park, No. 26, 188 Industrial Road,
Tangxia Town, Dongguan, China.
Phone +86 769 - 82109991
Fax +86 755 - 89602394
For business related queries, please write to us at: sales@zkteco.com
.
To know more about our global branches, visit www.zkteco.com.
TS5000A Tripod Turnstile
User Manual
Page | 3 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
About the Company
ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein)
readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition
Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and
Consumer products including battery-operated fingerprint and face-reader Door Locks. Our security
solutions are multi-lingual and localized in over 18 different languages. At the ZKTeco state-of-the-art
700,000 square foot ISO9001-certified manufacturing facility, we control manufacturing, product design,
component assembly, and logistics/shipping, all under one roof.
The founders of ZKTeco have been determined for independent research and development of biometric
verification procedures and the productization of biometric verification SDK, which was initially widely
applied in PC security and identity authentication fields. With the continuous enhancement of the
development and plenty of market applications, the team has gradually constructed an identity
authentication ecosystem and smart security ecosystem, which are based on biometric verification
techniques. With years of experience in the industrialization of biometric verifications, ZKTeco was
officially established in 2007 and now has been one of the globally leading enterprises in the biometric
verification industry owning various patents and being selected as the National High-tech Enterprise for 6
consecutive years. Its products are protected by intellectual property rights.
About the Manual
This manual introduces the operations of TS5000A Tripod Turnstile product.
All figures displayed are for illustration purposes only. Figures in this manual may not be exactly consistent
with the actual products.
TS5000A Tripod Turnstile
User Manual
Page | 4 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Document Conventions
Conventions used in this manual are listed below:
GUI Conventions
For Software
Convention Description
Bold font Used to identify software interface names e.g. OK, Confirm, Cancel
>
Multi-
level menus are separated by these brackets. For example, File > Create >
Folder.
For Device
Convention Description
< >
Button or key names for devices. For example, press <OK>
[ ]
Window names, menu items, data table, and field names are inside square
brackets. For example, pop up the [New User] window
/
Multi-
level menus are separated by forwarding slashes. For example,
[File/Create/Folder].
Symbols
Convention Description
This implies about the notice or pays attention to, in the manual
The general information which helps in performing the operations faster
The information which is significant
Care taken to avoid danger or mistakes
The statement or event that warns of something or that serves as a cautionary
example.
TS5000A Tripod Turnstile
User Manual
Page | 5 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Table of Contents
1 Model and Specification ..................................................................................................................... 6
Model Number ........................................................................................................................................................................................... 6 1.1
Chassis Design and Dimensions.......................................................................................................................................................... 6 1.2
Technical Specifications ......................................................................................................................................................................... 7 1.3
Mechanical System ................................................................................................................................................................................... 8 1.4
Electric Control System ........................................................................................................................................................................... 8 1.5
How the System Works ........................................................................................................................................................................... 8 1.6
System Composition................................................................................................................................................................................ 9 1.7
2 Installation of the Product .................................................................................................................. 9
Installation Notes ...................................................................................................................................................................................... 9 2.1
Installation Position of the Tripod Turnstile ................................................................................................................................... 9 2.2
Cables Installation and Fixing ............................................................................................................................................................10 2.3
3 Menus ................................................................................................................................................. 12
Function introduction ...........................................................................................................................................................................12 3.1
Menu Introduce .......................................................................................................................................................................................12 3.2
Functions introduction of wiring and terminal ...........................................................................................................................14 3.3
4 Troubleshooting ................................................................................................................................ 15
5 Product Maintenance ........................................................................................................................ 15
Chassis maintenance .............................................................................................................................................................................15 5.1
Movement maintenance......................................................................................................................................................................15 5.2
Power maintenance ...............................................................................................................................................................................15 5.3
TS5000A Tripod Turnstile
User Manual
Page | 6 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
1 Model and Specification
Model Number 1.1
TS5000A/TS5200A: Tripod Turnstile.
TS5011A/TS5211A: Tripod Turnstile with Controller and RFID Reader.
TS5022A/TS5222A: Tripod Turnstile with Controller and Fingerprint Reader with RFID function.
Please read this document carefully before installation and using the device.
Access
Model
None
C3-200 with two
RFID reader
inBIO260 with two FP
reader
TS5000A √
TS5011A √
TS5022A √
TS5200A √
TS5211A √
TS5222A √
Table 1-1
Chassis Design and Dimensions 1.2
The chassis of the TS5000A serie products are made of international standard SUS304 stainless steel, with a
glass panel on the top, which is beautiful in appearance and clean and is anti-corrosion. It grants legal
access to the authorized persons and restricts illegal access. In case of an emergency, the lock will release
to allow fast evacuation and egress.
Below is the design and dimensions of TS5000A:
TS5000A Tripod Turnstile
User Manual
Page | 7 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Figure 1-1
Technical Specifications 1.3
Input Voltage
AC 100~120V /200~240V,
50Hz /60Hz
Max. Tolerance of Arms
Center: 80 kg
End: 40 kg
Rated Power 60 W Drive Mode Motorized
Operating
Environment
Indoor and Outdoor
(shelter)
Arm Length (mm) 500
Operating
Temperature
-28ºC ~ 60ºC Net Weight 60kg
Operating Humidity
5% ~ 80% Gross Weight 90kg
Flow Rate Max 30 passages / minute Dimension(mm) Figure 1
L = 1200, W = 300, H =
1010
Input Control Signal
Dry contact Package Size (mm) L =1330 , W =420 , H =1110
Table 1-2
TS5000A Tripod Turnstile
User Manual
Page | 8 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Mechanical System 1.4
The mechanical system of the automatic tripod turnstile is composed of the cabinet and the movement.
The cabinet is equipped with the direction indicator and the reader sensor. The movement is mainly
composed of motor, frame, and brake lever turntable.
Electric Control System 1.5
The electric control system of the automatic tripod turnstile is mainly composed of the card reader, the
access controller, the master control panel, the direction indicator, and the speaker.
Card reader: Used to read the card/fingerprint informations and feed it back to the access controller
which will determine whether the card/fingerprint is legal.
Access controller: To determine whether the card/fingerprint is legal, and output the result to the master
control panel.
Master control panel: To receive the verification signal of the access controller and processes it and
control the direction indicator, motor and other components to perform corresponding actions, is the
control center of the system.
Direction indicator: To show the current passage status of the passage and guide the pedestrians to pass
through the passage.
Speaker: To give an alarm when the system detects a pedestrian illegally entering the passage.
How the System Works 1.6
When the device is connected to the power, the system will perform self-check. If there is no problem,
the device will operate normally.
Figure 1-2
When the card reader reads a valid card/fingerprint, the buzzer emits a sound shows that the card
swiping is successful; the signal is transmitted to the access controller for judgment, and then
transmitted to the master controllor panle which to issue an instruction is whether to pass.
Air switch
TS5000A Tripod Turnstile
User Manual
Page | 9 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
After swiping the valid card, the master control panel receives and processes the signal from the
access controller, and then sends an effective control signal to the direction indicator and the motor,
and the direction indicator turns into a green arrow pass mark.
Pedestrians push the arm according to the direction indicated by the indicator, and it will
automatically pushed away.
If a pedestrian swipes an invalid card or dosen't swiping, who will be prohibited from passing through
by the system and issues an alarm which will be cancelled untill the pedestrian exits the passage. A
pedestrian can pass through the passage only after successful verification with a valid card read by
the card reader.
System Composition 1.7
The single-passage management system consists of two single-core channel gates. The multi-passage
management system consists of multiple single-core channel gates.
To meet different needs, this system provides multiple working modes for users, including Two-way Swipe,
In Free & Out Swipe, In Swipe & Out Free, Two-way Free, and test mode, etc.
2 Installation of the Product
Installation Notes 2.1
1. It is recommended that the tripod turnstile must be installed on a horizontal solid platform with a
height of 50mm to 100mm.
2. It is also recommended that the tripod turnstile should not be used in a corrosive environment.
3. Make sure the protective ground wire of the system is reliably connected to avoid personal injuries or
other accidents.
4. The equipment shell is made of stainless steel. You may gently remove any dirt or dust on the surface
with a soft and smooth fabric. Do not scrub the surface with hard objects. Do not rinse the device with
water, otherwise there may be short circuit or damaging the equipment.
5. After installation, check if the connection is done correctly at the connecting points of the protective
ground wire, at the connector assemblies and wiring points of the circuits, as well as at each movable
part of the tripod turnstile. Any loose nuts, screws and other fasteners should be tightened in time to
avoid tripod turnstile failures caused by longer operations.
Installation Position of the Tripod Turnstile 2.2
The installation position depends on the size of the tripod turnstile. If the tripod turnstile is installed near a
wall, a distance of 100mm between the tripod turnstile and the wall needs to be reserved for ease of
opening the top cover of the machine to perform maintenance and adjustment. The TS5000A may either
form one channel, or form dual channels with two TS5000A tripod turnstiles, as shown in Figure 2-1.
TS5000A Tripod Turnstile
User Manual
Page | 10 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Figure 2-1 TS5000A Single channel and dual channel
Cables Installation and Fixing 2.3
For the outlets of the concealed cables, please refer to the drawing indicating the cable holes. The input
voltage for this tripod turnstile is AC110-220V, and its master and slave are connected with an 5-core cable
(signal) and a 2-core cable (power). When installing the tripod turnstile, the user only needs to connect it
to the corresponding ports. Note that the PVC conduits are laid 100mm under the ground, with the height
of the exposed part not exceeding 100mm. In addition, the conduit outlet is bent to prevent the ingress of
water into the conduit.
TS5000A series installation holes and cabling positions are as shown in Figure 2-2:
Figure 2-2
TS5000A Tripod Turnstile
User Manual
Page | 11 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Mark the anchor hole at the centre of the stand, and the edge of the chassis base on the ground according
to the size as shown in Figure 2-2. Use a hammer drill to drill M12 screw holes, then install the screws. Place
the tripod turnstile according to the size and respective installation position as shown in the figure before
installation and fixing. Connect the turnstile to the power supply and perform a power-on test. If the test is
passed, tighten the screws. It is recommended to mark a warning line on the ground, as shown in Figure 2-
3, after installing the device to remind the pedestrian to stand behind the line when swiping the card.
Figure 2-3
TS5000A Tripod Turnstile
User Manual
Page | 12 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
3 Menus
Function introduction 3.1
1. After powered on, the LCD screen on the control board will display the default state showing the
current working mode.
2. There are 4 buttons on the control board: UP, DOWN, ENT, and ESC, show as Figure 3-1:
UP: to move upwards or increase the value.
DOWN: to move downwards or decrease the value.
ENT: to enter a menu setting item or confirm the current modified value.
ESC: to return to the previous menu or cancel the current operation.
Figure 3-1
3. Operation and instruction of menu
Press the ENT button and enter the password input interface. The default password is: UP, UP, DOWN,
DOWN, DOWN, DOWN. You may press the ESC button to erase the last input. After entering the
menu, press UP or DOWN to choose a menu item, then press ENT to enter the interface and adjust
such function or value.
Menu Introduce 3.2
After input correctly password then press ”OK” and the menu operation interface is displayed.
The menu has the following options:
1. Position adjustment of the swing barrier
Type: zero (default)
Left limit
Right limit
2. Passing mode
Opening mode: Two-way swipe (default)
TS5000A Tripod Turnstile
User Manual
Page | 13 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Left swipe, Right free
Left free, Right swipe
Two-way free
Left swipe, Right prohibit
Left prohibit, Right swipe
Left free, Right prohibit
Left prohibit, Right free
Two-way prohibit
3. Opening duration (Press ‘ENT’ to modify)
After the gate is opened, it will automatically close if no one passes through within a certain time
duration. The value ranges from 5 to 60 (The default value is 10 seconds ).
4. Volume setting
Disable.
1~16 (The default is 5).
5. Exchange voice of door opening
No (Default).
Yes.
6. Entrance and exit direction setting
Direction setting: left is the exit, right is the entrance (Default).
Left is the entrance , right is the exit.
7. Reset counter
Exit counter (Default).
Entry counter.
Both.
8. System working mode
Working mode (Default).
Test mode.
Factory reset.
9. Version
V3.0.2
TS5000A Tripod Turnstile
User Manual
Page | 14 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Functions introduction of wiring and terminal 3.3
1. Wiring diagram
Figure 3-1
2. Functions of terminals at each zone:
System power input: The city power provides a 24V voltage to the master panel through the power
adapter.
Access control power supply: The city power provides a 12V voltage to the access controller through the
power adapter.
Right open (DOWN button), left open (UP button): Controls the barrier to open to left or right side.
Connecting cable of the motor: It is connected to the motor and supplies power to the motor.
Electromagnetic clutch: It is connected to the electromagnet inside the core component to prevent
collision and pinch.
Speaker: Used for alarm notification.
Drop up Electromagnetic: Controls the barrier to up and down.
TS5000A Tripod Turnstile
User Manual
Page | 15 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
4 Troubleshooting
Sr. NO Descriptions Solutions
1
No response from direction indicator or
indication is not correct.
Indicator lights may be broken or the contact
is poor. Please open the top lid of the device
and check.
2
Arms are not lifted when the device is
powered on or the arms cannot drop
when power off.
Check to see if the wiring or the screws is
loose.
3 Turnstile’s arm is not centering properly.
Please refer to the operation instructions for
more information.
5 Product Maintenance
Chassis maintenance 5.1
The chassis is made up of 304 stainless steels. There may be rust stains on its surface after being used for a
long time. Regularly sand the surface along the grain softly and carefully. Coat the surface with anti-rust oil.
Use a soft cloth to wipe off the dust on the sprayed or spray-painted chassis. If there are scratches on the
exterior, use the same color paint to repair it.
Movement maintenance 5.2
Cut off power supply before maintenance. Open the door, clean surface dust, apply butter to the
transmission mechanism. Check whether the movement mechanism is running smoothly. Check whether
the screws of the connecting parts are loose, and tighten them if they are loose.
Power maintenance 5.3
Cut off power supply before maintenance. Check whether the plug is loose, if found loose, tight it. Do not
replace the connection position at random. Check whether the external power supply is exposed, timely
wrap it. Whether there is any leakage, do timely treatment. Check if the technical parameters of interface is
normal, the aged electronic components should be replaced.
The upper lid must be removed for maintenance of the movement, the LED light bar, and backlight. After
turning the door lock, lift the upper cover to perform maintenance of the components, as shown in Figure
5-1.
TS5000A Tripod Turnstile
User Manual
Page | 16 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Figure 5-1
Attention: The maintenance of the above-mentioned tripod turnstile must be maintained by professional
personnel. Especially the movement and the electric control part, first cut off the power supply, ensure the
operation safety.
Keyhole
Uplift the lib
Chassis
Glass
Fixing screw
Upper lid
ZKTeco Industrial Park, No. 26, 188 Industrial Road,
Tangxia Town, Dongguan, China.
Phone : +86 769 - 82109991
Fax : +86 755 - 89602394
www.zkteco.com
Copyright © 2020 ZKTECO CO., LTD. All Rights Reserved.
