机型编号
TYPE
01
第
SHEET
1 张 共
OF
1 张
XIAMEN AXENT CORPORATION LIMITED
厦门优胜卫厨科技有限公司
名称
TITLE
编号
PART NO.
版本
REV.
设计
DESIGN
日期
DATE
变更内容
CONTENTS
标记
MARK
处数
QTY.
设计
DESIGN
审核
CHECK
工艺
PROCESS
标准化
STANDARDIZE
批准
APPROVE
材料
MATERIAL
图幅
SIZE
比例
SCALE
单位
UNIT
王巧珠 20251021 新建
02
E600 E601
王巧珠 20251021
120g 双胶纸
操作说明书
224000215700
A4 1：2
mm
技术要求
1. 印刷字体需清晰、均匀、平整、无重影；
2. 尺寸为 142.5×210mm，公差 ±1mm；
3. 装订方式：骑马钉；
4. 黑白印刷；
5. 所有材料满足欧盟包材指令和 RoHS 要求。
142.5 mm
210 mm
NOVIA
E600 E601
USER MANUAL
Ma
s
sage
NOVIA
E600 E601
USER MANUAL
Ma
s
sage
THANK YOU
Thank you for selecting an AXENT Switzerland product. To ensure proper installation, please review
these instructions carefully before use. Carefully unpack and examine the intelligent toilet before installa-
tion. For any questions, contact us at 1-949-250-4576. Thank you again for choosing AXENT.
BEFORE YOU BEGIN
CAUTION!
Risk of personal injury or product damage
Handle with care. Vitreous china can break or chip
if handled carelessly.
All installation procedures should comply with
applicable local plumbing and building codes.
INSTALLATION BY A PROFESSIONAL,
LICENSED PLUMBER OR CONTRACTOR IS
HIGHLY RECOMMENDED.
CONTENT
Smartphone App ������������������������������������������������������������������������������������������������������������������������������ 2
Safety ������������������������������������������������������������������������������������������������������������������������������������������������������������ 3
Introduction ��������������������������������������������������������������������������������������������������������������������������������������������� 8
Main ���������������������������������������������������������������������������������������������������������������������������������������������������������������� 9
Remote Control ������������������������������������������������������������������������������������������������������������������������������� 10
Maintenance ���������������������������������������������������������������������������������������������������������������������������������������� 15
Troubleshooting ������������������������������������������������������������������������������������������������������������������������������� 18
Replacement Parts ��������������������������������������������������������������������������������������������������������������������� 22
Replacement Parts ��������������������������������������������������������������������������������������������������������������������� 23
Technical data ����������������������������������������������������������������������������������������������������������������������������������� 24
Guarantee ��������������������������������������������������������������������������������������������������������������������������������������������� 25
USER MANUAL
NOVIA
2
SMARTPHONE APP
CONNECT YOUR AXENT INTELLIGENT TOILET WITH OUR APP
Lid
Rear wash Front wash Drying
Eco flushFlushStop
Seat Close
9:41
The AXENT Remote App can be used as an individualized remote
control with the NOVIA.
www.axentbath.us » Downloads
3
SAFETY
SAFETY SYMBOLS
The following symbols in the manual will highlight hazardous situations and their severities.
DANGER!
High Risk, Lethal Hazards, Severe Injuries
WARNING!
Medium Risk, Severe Injuries
CAUTION!
Low Risk, Minor Injuries
NOTE!
Damage to Property
NORMAL USAGE
The intelligent toilet’s spray arm attachment should only be used for the rear wash and front wash clean-
ing functions. The product may also be used as a normal toilet seat. This product is meant for indoors
usage only.
Any other usage will not be deemed as normal usage. AXENT undertakes no liability for abnormal usage.
AXENT is not liable or responsible for damage to other electronics connected to the same power line
while the intelligent toilet is in use.
IMPORTANT SAFEGUARDS
READ ALL INSTRUCTIONS BEFORE USING
SAVE THESE INSTRUCTIONS
A copy of the instructions can also be downloaded from https://axentbath.us.
When using electrical products, especially when children are present, basic safety precautions should
always be taken, including the following:
DANGER!
To reduce the risk of electrocution
■
Do not reach for any electrical components of the intelligent seat that have fallen into water.
Unplug toilet immediately.
■
Unplug product if not in use for extended periods of time.
■
Do not use while wet after bathing.
■
Do not place or store product where it can fall or be pulled into a tub or sink.
■
Do not place or submerge the intelligent toilet or it’s components into water or other liquids.
4
SAFETY
WARNING!
To reduce the risk of burns, electrocution, fire, or injury to persons.
■
Children or disabled persons may require supervision during use.
■
Use this product only for its intended use as described in this manual.
■
Do not use attachments not authorized by the manufacturer.
■
Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been
dropped or damaged, or dropped into water. Return the product to a service center for examination
and repair.
■
Keep the cord away from heated surfaces.
■
Do not block the air vents on this product.
■
Do not place the toilet on or by objects such as long window curtains that could potentially obstruct
the air vents during normal usage. Keep air vents free of lint, hair, and other debris.
■
Never use while sleepy or drowsy.
■
Never drop or insert any object into any openings or hoses.
■
Do not use outdoors or operate where aerosol (spray) products are being used or where oxygen is
being administered.
■
Connect this product to a properly grounded outlet only. See Section « Grounding instructions » on
next page.
■
Unplug this product before filling water. Fill (reservoir) with water only unless otherwise specified by
manufacturer. Do not overfill.
SAFETY INSTRUCTIONS
Carefully read and observe the following safety instructions!
Information for the user
■
Children or persons with limited physical/mental capabilities may require supervision or proper in
-
structions/guidance prior to or during use.
■
Ensure that children cannot play with intelligent toilet.
Avoiding malfunctions and damage to the product as a result of improper use
■
If intelligent toilet is moved from a cold location to a warm location, condensation may form. Leave
the unit switched o for a few hours.
■
Do not install the intelligent toilet in rooms where the temperature will be less than 4 °C ( 39 °F ).
■
Do not place open flames, candles, cigarettes, or similar objects on or by the toilet.
■
Do not reuse old hoses or water lines. Please use new water lines when installing.
■
Do not install the intelligent toilet next to items that would potentially expose the toilet to a large
amount of water.
■
Do not climb on or stand on the product.
■
Do not place any heavy objects on the lid.
■
Do not open or close the lid or seat with force.
■
Do not deliberately soil, spray or block the spray arm.
5
SAFETY
Repairs should only be carried out by a person with the necessary expertise
■
Do not carry out modifications, tamper with, install additional equipment, or attempt to repair the intel
-
ligent toilet.
■
Improperly performed repairs can lead to accidents, injuries, or damage to the product.
Only use the device when it is fully functional
■
Make sure the power cable is not damaged before use. Do not allow the power cable to be severely
pinched, bent, or kinked.
■
Keep the power cable away from hot surfaces and sharp edges.
■
Do not handle the power cord or plug with wet hands.
■
Do not use the product if it is not working properly. In case of malfunction, disconnect the power im
-
mediately. Close the water cut-o valve to interrupt the water supply. Contact your installer.
Information on the use of batteries
■
Remove and immediately recycle or dispose of used batteries according to local regulations and
keep away from children. Do NOT dispose of batteries in household trash or incinerate.
■
Even used batteries may cause severe injury or death.
■
Call a local poison control center for treatment information.
■
Battery nominal voltage:3Vdc. Type:CR2032.
■
Non-rechargeable batteries are not to be recharged.
■
Do not force discharge, recharge, disassemble, heat above (manufacturer’s specified temperature
rating) or incinerate. Doing so may result in injury due to venting, leakage or explosion resulting in
chemical burns.
■
Ensure the batteries are installed correctly according to polarity (+ and -).
■
Do not mix old and new batteries, dierent brands or types of batteries, such as alkaline, carbon-zinc,
or rechargeable batteries.
■
Remove and immediately recycle or dispose of batteries from equipment not used for an extended
period of time according to local regulations.
■
Always completely secure the battery compartment. If the battery compartment does not close se
-
curely, stop using the product, remove the batteries, and keep them away from Children.dren.
■
Keep batteries out of the reach of small children. Batteries can be life-threatening if swallowed. If a
battery has been swallowed, seek medical assistance immediately.
■
If battery acid has leaked, avoid contact with skin, eyes and mucous membranes. In case of contact
with the acid, flush the aected areas with large amounts of clean water and seek medical assistance
immediately.
6
SAFETY
GROUNDING INSTRUCTIONS
This product must be grounded when plugged in. The power cord on this product has a grounding plug
and must be plugged into an outlet with a properly grounded grounding plug.
DANGER!
Improper use of grounding plug can result in a risk of electric shock.
For safety, the intelligent toilet should be plugged into a standard 3 prong GFCI outlet.
Grounding pin
Grounded outlet
Grounded outlet box
Wiring Diagram (NOT FOR INSPECTOR’S USE)
■
If repair or replacement of the power cord or plug is necessary, do not connect the grounding wire to
either flat blade terminal.
■
This product is not to be used with extension cords.
■
This product is factory equipped with a specific electric cord and plug to permit proper connection.
No adapters should be used with this product. Do not modify the power cord on the toilet. If the pow
-
er cord will not fit the outlet, have the proper outlet installed by a qualified electrician. If the product
must be reconnected for use on a dierent type of electric circuit, the reconnection should be made
by qualified service personnel.
■
Please unplug unit immediate and contact for service if cord becomes damaged. Do not use a bidet
seat with a damaged cord.
NOTE!
Actual installation may dier slightly from the diagram.
7
FCC INSTRUCTIONS
Please note that changes or modifications not expressly approved by the party responsible for compli-
ance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
- Please contact support team at support@axentproducts.com or 949-250-4576.
RF exposure statement: This equipment complies with radio frequency exposure limits set forth by the
FCC for an uncontrolled environment. This intelligent toilet [E600-E2/E601-01] should be installed and
operated with a minimum distance of 0.02 m between the device and the user or bystanders. This de
-
vice must not be co-located or operating in conjunction with any other antenna or transmitter.
SAFETY
8
INTRODUCTION
OVERVIEW
[E600-E2]
Ma
s
sage
Lid
Rear decorative cover
Rear cover
Seat
Nozzle
[E601-01]
Lid
Rear decorative cover
Rear cover
Manual Flush Button
(Under the decorative cover)
Seat
Nozzle
Ma
s
sage
9
MAIN
REMOTE CONTROL
When receiving remote control command, the main unit makes the following sound:
One short « beep » eective command
Two short « beep » ineective command
One long « beep » exceed the range of remote control
Low battery will eect the use of remote control, please replace batteries in time.
Function
Button
Operation Notes
REMOTE CONTROL
Turn On
-
Install batteries to turn on remote control.
Please be sure to use
Lithium Cell CR2450
3V.
Please do not insert
new and old batteries
together.
Turn O Remove batteries to turn o remote control.
Pair
Stop
Remove all batteries of remote control, and
cut o the power of the intelligent toilet, wait
for 30 seconds, and then reapply power.
After three times short « beep » and the night
light flashes, you are now in Pairing mode.
Install batteries immediately. After « Level
Indicator » lights out, start pairing by pressing
« Stop » repeatedly until hearing feedback
from the intelligent toilet, which means pair
-
ing succeeded. When night light stops flash-
ing, the system exit Pairing mode.
- If remote control works but does not con
-
trol toilet, which means pairing is unsuc-
cessful, please perform the Pairing again.
Pairing has originally
been done in the facto
-
ry. It is only necessary
after the remote control
has been replaced.
Please make sure
there is sucient power
supply for the remote
control before pairing.
10
REMOTE CONTROL
Function
Button
Operation Notes
REMOTE CONTROL
Flush
Flush
Press « Flush » to start. -
Auto Flush
After being seated for more than 5 seconds,
the function will be started after a period of
time defined by the Auto flush setting which
defaults to 15 seconds.
Please find more infor
-
mation about Auto Flush
setting on page 14.
Flush with
-
out elec-
tricity (Only
for E601-01)
Open the Rear decorative cover,
Press the Flush Button to start flushing
.
The function can be
used during a power
outage.
Open and
Close Seat
and Lid
Auto Open
When someone approaches,
The lid and seat will automatically open ac
-
cording to Auto Open Setting.
- Auto Open only works when the lid is closed.
- The seat will only open automatically after
being closed for more than 10 seconds.
Please find more in
-
formation about Auto
Open Setting on page
13.
Auto Close
Seat and lid will be closed automatically after
leaving the sensing area of the intelligent for
some time.
-
Open/Close
When someone approaches,
Press « Open/Close »to switch between :
- Open lid
- Open seat
- Close seat and lid
Rear Wash
Rear Wash
After you are seated,
Press « Rear Wash » to start.
- If not stopped manually, the function will
stop automatically after 3 minutes.
« Level Indicator » indi-
cates the selected level.
If not stopped manually
the Wash will stop auto
-
matically after 3 minutes.
Front Wash
Front Wash
After you are seated,
Press « Front Wash » to start.
- If not stopped manually, the function will
stop automatically after 3 minutes.
11
REMOTE CONTROL
Function
Button
Operation Notes
REMOTE CONTROL
Dry
Dry
After you are seated,
Press « Dry » to to start.
- If not stopped manually, the function will
stop automatically after 3 minutes.
« Level Indicator » indi-
cates the selected level.
If not stopped manu
-
ally the Dryer will stop
automatically after 3
minutes.
Oscillate
and Pulsate
Shower
Massage
During Rear or Front wash,
Press « Massage » to switch between:
- Oscillating
- Pulsating
- Oscillating and Pulsating
- OFF
-
Nozzle UVGI
(Only for
E601-01)
-
Nozzle UVGI will be activated automatically
after leaving for about 10 seconds.
- The sterilization function will stop auto
-
matically after running for about 2 minutes.
If someone is seated
during the function
operation, the uv sterili
-
zation function will stop
running immediately.
Water UVGI*
-
All water in the system UVGI will be activated
automatically when the washing function is
activated.
- The sterilization will stop automatically
after the completion of washing.
-
Stop
Stop
Press« Stop » to stop the function in pro-
gress.
-
Foam shield
Foam shield
Press « Foam shield » to activate the foam
anti-splash function.
-
-
After you are seated,
The foam anti-splash function will be activat
-
ed automatically.
Please find more infor
-
mation about Foam
shield Setting on page
12.
Water Flow
Water Flow
During Rear or Front wash,
Press « Water Flow » to adjust the Water
Flow.
- Press « Increase » to increase the Water
Flow.
- Press « Reduce » to reduce the Water
Flow.
« Level Indicator » indi-
cates the selected level.
Increase
Reduce
12
REMOTE CONTROL
Function
Button
Operation Notes
REMOTE CONTROL
Spray Arm
Position
Position
During Rear or Front wash,
Press « Position » to adjust the position of
the spray arm.
- Press « Increase » to move the Spray Arm
forward.
- Press « Reduce » to move the Spray Arm
backward.
« Level Indicator » indi-
cates the selected level.
Increase
Reduce
Seat Temp
Seat Temp
Press « Seat Temp » to activate temperature
adjustment.
- Press « Increase» to increase the temper
-
ature.
- Press « Reduce» to reduce the tempera
-
ture.
« Level Indicator » indi-
cates the selected level.
All indicators go o means
the heating function is
turned o.
Increase
Reduce
Water Temp
Temp
During Rear or Front wash,
Press « Temp » to activate temperature ad
-
justment.
- Press « Increase» to increase the temper
-
ature.
- Press « Reduce» to reduce the tempera
-
ture.
Increase
Reduce
Air Temp
Temp
During Dry,
Press « Temp » to activate temperature ad
-
justment.
- Press « Increase» to increase the temper
-
ature.
- Press « Reduce» to reduce the temper
-
ature.
Increase
Reduce
Stand-by
Mode
Stop
Water Flow
Press « Stop » at the same time « Water
Flow » for about 3 seconds until the Level
Indicators flash to enter into the Stand-by
Mode.
- Sit on or touch the sensing area of seat to
deactivate Stand-by mode.
In Stand-by mode, all
functions of the toilet
will be deactivated until
Stand-by mode is de
-
activated.
Level Indicator
Foam shield
Setting
Foam shield
Press « Foam shield » for about 3 seconds
to enter into the Setting.
Repeat the operation to switch between:
- OFF One indicator remains on;
- ON Five indicators remain on.
Factory setting:OFF
« Level Indicator » indi-
cates the selected level.
13
REMOTE CONTROL
Function
Button
Operation Notes
REMOTE CONTROL
Settings
Mode
Stop
Position
Press and hold « Stop » and press « Position »
until all Level Indicators and the AXENT logo
flash one time and then light out.
You are now in Settings mode.
The Settings mode is
terminated automatical
-
ly after 20 seconds of
inactivity.
Indicator
Level Indicator
Stop
Press « Stop » to exit the current Setting
mode.
Now you can set up other functions.
Press « Stop » and hold for more than 3 sec
-
onds to exit the whole Settings mode.
Now you can use the device as you want.
Auto Open
Setting
Open/Close
Settings mode is active.
Press « Open/Close » to enter into the
Setting.
Press « Increase » or « Reduce » to switch
between:
- OFF One indicator remains on;
- Lid Three indicators remain on;
- Seat Five indicators remain on.
Factory setting: Lid
« Level Indicator » indi-
cates the selected level.
Lid: Only lid is opened.
Seat: Lid and Seat are
opened.
Increase
Reduce
Night Light
Setting
Front Wash
Settings mode is active.
Press « Front Wash » to enter into the
Setting,
Press « Increase » or « Reduce » to switch
between:
- OFF One indicator remains on;
- AUTO Three indicators remain on;
- ON Five indicators remain on.
Factory setting: AUTO
« Level Indicator » indi-
cates the selected level.
AUTO mode: The night
light turns ON or OFF
automatically according
to ambient light levels.
Increase
Reduce
14
Function
Button
Operation Notes
REMOTE CONTROL
Signal Tone
Setting
Seat Temp
Settings mode is active.
Press « Seat Temp » to enter into the
Setting,
Press « Increase » or « Reduce » to switch
between:
- OFF One indicator remains on;
- ON Five indicators remain on.
Factory setting: ON
« Level Indicator » indi-
cates the selected level.
When the signal Tone
setting is OFF, the
system shut down all
prompt sounds.
Increase
Reduce
Auto Flush
Setting
Flush
Settings mode is active.
Press « Flush » to enter into the Setting,
Press « Increase » or « Reduce » to switch
between:
- OFF All indicators o;
- 5 seconds One indicator remains on;
- 10 seconds Three indicators re
-
mains on;
- 15 seconds five indicators remains
on.
Factory setting: 15 sec
-
onds
« Level Indicator » indi-
cates the selected level.
Increase
Reduce
Auto temp
“AXENT Remote”
app
You can enable or disable this function
through the “AXENT Remote” app.
In this mode, the system will learn by itself, so
that the seat temperature, air temperature
and water temperature can be adjusted
intelligently according to the change of envi
-
ronmental temperature.
Factory setting:
Disable
In order to ensure the
use effect, please turn
off the Eco function
when turning on this
function.
When the temperature
setting is o, the system
automatically disables
the Auto temp.
System
Reset
Stop
Temp
Settings mode is active.
Press and hold « Temp » and press « Stop »
until all Level Indicators flash three times
and then light out, which means the system
reset succeeded.
All Values of both device
and remote control are
reset to factory Settings.
Level Indicator
REMOTE CONTROL
15
FOAM SHIELD FILLING DIAGRAM
Press « Stop » at the same time « Water Flow » for about 3 seconds until the Level Indica-
tors flash to enter into the Stand-by Mode , prior to adding liquid detergent in order to avoid any
interference caused by the cover during the replacement process.
Grab both sides of the rear decorative cover and pull up.
Grip both sides of the rear decorative cover and lift upward with
moderate force.
Add liquid laundry detergent until the reservoir is nearly full but not
overflowing. Spills require immediate wiping (use soft damp cloth).
1. Please choose a hand-washable, rich-foaming liquid laundry
detergent or dishwashing liquid as the foaming solution. The
foaming performance and eectiveness of the Foam Shield
may vary depending on the brand of detergent used. Use only
one brand of detergent, as mixing dierent brands may lead to
clogging and reduced foam quality.
2. If the ambient temperature is below 6°C (43°F), use a 5:1
liquid-to-water ratio mixture to prevent liquid solidification and
ensure operational performance.
The rear decorative cover should be aligned with the card slot and
placed down. Once the magnet is attached, the foam protector can
be used.
MAINTENANCE
16
SPRAY ARM CLEANING
When the unit is not in use,
Run APP “AXENT Remote” (see page 1 for operation), click in turn to extend the spray arm for
cleaning:
[ Setting ] » [ Maintenance ] » [ Manual clean flush nozzle ].
Clean the spray arm with a fabric or a soft bristle brush.
Press « Finish » to retract the spray arm.
If no other functions are used, the spray arm will automatically retract after 3 minutes
.
SYSTEM PURGE
Settings mode is active
(see page 9 for operation).
Rear Wash
Press « Rear Wash » to enter into System Purge.
Increase
Press « Increase » to start the System Purge.
Reduce
Press « Reduce » to stop the System Purge.
After being unused for a long time, the water inside of the unit can be purged and replaced with
fresh water.
It is normal that water run out from inside Bae when system purge running.
FILTER CLEANING
2
Coin or Similar
Inlet Valve
Filter
The filter screen will need to be cleaned frequently. If the unit does not fill up
properly, starts to lose pressure, or has no function normally, please clean
the filter first.
DO NOT use the product without the filter. Otherwise the product may not
be warranty.
The water inlet valve must be shut o during the entire filter cleaning process.
The filter may be reinserted in reverse after cleaning.
MAINTENANCE
Only forE601-01
17
SUITABLE CLEANING DETERGENTS
- Mild bathroom or all-purpose cleaner
- Mild detergents
- Normal toilet brushes
- Soft sponges
- Microfiber cloth
CLEANING INSTRUCTIONS SEAT, LID AND BACK COVER
Use a mild soap solution to clean the seat. Please take care that the seat and hinges are not left damp.
Dry o any residual water or cleaning agent with a soft cloth. Ensure that the seat and seat hinges do
not come in contact with abrasive, corrosive, or chlorine-based cleaners, as these may cause damage
or lead to flash rust. When cleaning the bowl, make sure that the seat and cover are kept in an upright
position until all cleaning agent has been flushed away.
DISCONNECT THE MAIN PLUG BEFORE YOU START WITH CLEANING THE PRODUCT.
Do NOT use any scouring equipment or tools (ex: scouring pad) or any aggressive
cleaning agents for cleaning.
CLEANING CERAMIC APPLIANCES
Do not use harsh or abrasive cleaning substances such as abrasive cleansers, scouring powder or drain
cleaner on your ceramic surfaces. Also avoid using steam cleaners and hard, abrasive sponges. Please
do not pour or dispose of hair coloring products into the toilet as this can reduce the eectiveness of the
AXENT Easy Clean coating.
By following these maintenance guidelines, AXENT Easy Clean should remain eective for many years.
AXENT highly recommends the use of acidic cleaners with a pH value between 1 and 4. Cleaners with
a pH value in the neutral range (5 to 8) are not always suitable. We strongly advise against using either
weak or strong alkaline cleaners, i.e. substances with pH values from 9 to 12.
WINTERIZATION
Please ensure water temperatures will not drop below 4 °C (39 °F). Frost or frozen water will damage the
system and may lead to leakage.
If the water or ambient temperature drops below 4 °C (39 °F), please discontinue use of product.
- Disconnect the electrical power.
- Shut o the water inlet valve.
- Disconnect the water inlet hose from the filter to drain out the water inside of the line.
- Press the Manual Flush Button.
FAILURE TO DRAIN SYSTEM MAY RESULT IN DAMAGE TO SYSTEM AND LEAKAGE OR
FLOODING.
If the intelligent toilet is moved from a cold location to a warm location, condensation may form.
Leave the unit switched o for a few hours before use.
MAINTENANCE
18
TROUBLESHOOTING
ELECTRICAL SHOCK! FATAL DANGER!
Never open the unit to perform repairs on your own. Never modify the device or add an any additional
modules. The AXENT intelligent toilet carries live power when plugged in and opening it exposes those
present to fatal danger!
Warranty and liability claims as a result of wrong handling are specifically excluded.
RESTART
Perform a reset, if needed. Unplug the AXENT intelligent toilet, wait for 30 seconds, then reconnect to
power.
FREQUENTLY ASKED QUESTIONS
IN CASE OF MINOR MALFUNCTIONS, PLEASE REFER TO THE FOLLOWING TABLE. IF THE BE-
LOW SOLUTIONS DO NOT RESOLVE THE ISSUE, PLEASE CONTACT CUSTOMER SUPPORT FOR
FURTHER EXAMINATION AND REPAIR.
MALFUNCTION CAUSE SOLUTION
MAIN
No function
Product in Stand-by
mode
Sit on or touch the sensing area of seat to deactivate
Stand-by mode.
REMOTE CONTROL
Does not work
Battery is low
Replace batteries.
Wrong oriented Reinstall batteries with correct oriented.
Remote control
works but does not
control toilet
Existing distractions Remove distractions.
The remote is discon
-
nected from the toilet
Please perform the Pairing (see page 6 for oper
-
ation).
Out of range
Please use the remote control within the inductive
distance.
DRY
Dryer does not work
Seat does not sense
person
Reconfirm position on seat.
Low air temperature
Air temperature set too
low
Increase air temperature.
No air temperature Air temperature set o Increase air temperature.
19
TROUBLESHOOTING
SEAT HEATER
Low seat tempera-
ture
Seat temperature set too
low
Increase seat temperature.
Low seat temper
-
ature when initially
seated
Eco mode is on
Please run APP “AXENT Remote” (see page 1
for operation), then click in turn : [ Eco ] » [ O ] to exit
Eco mode.
Seat temperature
reduce automati
-
cally
Seat Low TEMP Protec
-
tion will be activated au-
tomatically after Seated
for a while
It is normal. Please adjust Seat temperature or re
-
seated to disable Seat Low TEMP Protection. And
Seat Low TEMP Protection will be activated again
after 5 minutes.
High seat temper
-
ature
Seat temperature set too
high
Reduce seat temperature.
Seat heater does
not work
Seat temperature set too
low
Increase seat temperature.
Heating error
Disconnect the main plug and contact customer
service.
REAR WASH AND FRONT WASH
Spray arm extend
too slowly
Self-cleaning before
used
Please be patient.
Low water pressure
Filter is blocked Clean filter.
Connection loose
Check connection between hose and main, and
tighten it.
High water pressure
The water supply pres
-
sure is too high
Please adjust the water inlet switch to reduce the
water supply pressure.
Low/High water
temperature
Water temperature set
too low/high
Increase/Reduce water temperature.
Water stop suddenly
Leaving the seat During
Rear or Front wash
Seated and restart the washing.
Spray arm extend
without water
spraying out
Seat does not sense
person
Reconfirm position on seat.
Unstable water
temperature
Water pressure is unsta
-
ble
Please turn o other water supplies, and wait for the
water stable.
MASSAGE
Does not work
Can only be activated
during the wash cycle
Restart massage during Front or Rear wash.
MALFUNCTION CAUSE SOLUTIONMALFUNCTION CAUSE SOLUTION
20
TROUBLESHOOTING
OPENING AND CLOSING THE SEAT AND LID
Auto Open does
not work
Auto open o Set Auto open as Lid or Seat.
Lid not closed Close lid.
Less than 10 seconds
after last Auto Close
Wait for 10 seconds after last Auto Close.
Auto Close does not
work
The user still moving with
-
in the inductive distance
Leave the inductive distance for about 2 minutes..
Seat does not open
automatically
Auto open set as Lid Set Auto Open as Seat.
Less than 10 seconds
after last Auto Close
Wait for 10 seconds after last Auto Close.
FOAM SHIELD
Foam shield is acti-
vated, but no foam
is coming out from
the base nozzle.
Filter is blocked Clean filter.
Waterway of foam shield
is blocked
Disconnect the main plug and contact customer ser
-
vice.
Other components mal
-
function
Disconnect the main plug and contact customer ser
-
vice.
Foam shield is
activated and only
releases water or
a small amount of
foam.
Liquid detergent has runs
out
Please refer to the instructions on page 15 for
guidance on adding liquid detergent.
Liquid outlet of detergent
box is blocked
Disconnect the main plug and contact customer ser
-
vice.
The production of foam
may significantly de
-
crease when the room
temperature drops
below 6°C (43°F) due to
the potential freezing of
some liquid detergent
Please add an appropriate amount of warm water
around 50°C (122°F) to the detergent box (filling it up
to about 90% capacity). Stir well and reactivate the
Foam Shield several times to eliminate the freezing
phenomenon.
Other components mal
-
function
Disconnect the main plug and contact customer ser
-
vice.
Foam shield is
activated, the foam
column becomes
intermittently dis
-
continuous
Air is released when the
foam shield is activated
for the first time
This is a normal phenomenon, and it will disappear
after several startup attempts.
If the foam shield is not
activated for an extended
period of time, the deter
-
gent may dry out, result-
ing in intermittent foaming
when it is activated again
It is a normal phenomenon. After adding liquid detergent
again and letting it sit for a while, simply activate the foam
shield several times to eliminate the issue.
The flushing has been
completed, and the prod
-
uct is still being refilled
Please reactivate the Foam Shield after refilling.
MALFUNCTION CAUSE SOLUTION
21
TROUBLESHOOTING
SELF-CLEANING
Spray arm retracts
automatically during
Descale process
Wand will automatically
retract after 3 minutes of
inactivity
Restart Self-cleaning again.
NIGHT LIGHT
Does not work Night light in OFF mode Switch night light setting to ON or AUTO mode.
Night light always
on
Night light in ON mode Switch night light setting to AUTO or OFF mode.
Light sensor blocked by
object
Remove distractions.
WARNING
Continuous « beep »
Water temperature ex
-
ceeds normal range
Disconnect the main plug and contact customer
service.
MALFUNCTION CAUSE SOLUTION
22
REPLACEMENT PARTS LIST(E600-E2)
Individual instructions will be included with applicable replacement parts.
X10000003441(White)
X10000003442(Black)
X10000003269(Silver)
X10000003438(White)
X10000003439(Silver)
X10000003440(Black)
X10000003435
Cover Cover, Lid and Seat Base
X10000003363 X10000001294 X10000003437
Remote Control Inlet Hose Rubber Cap Accessory
X10000003436
Toilet Bowl
REPLACEMENT PARTS
23
REPLACEMENT PARTS
REPLACEMENT PARTS LIST(E601-01)
Individual instructions will be included with applicable replacement parts.
X10000003080
X10000003356(White)
X10000003357(Black)
X10000003364(Silver)
X10000003353
Cover Cover, Lid and Seat Base
X10000003363 X10000001713 X10000003354
Remote Control Debris Filter Power Flush
X10000003355 X10000003358 X10000003359
Toilet Bowl Bowl Mounting Hardware / Plug Inlet Hose
X10000003362
X10000003361
Bowl Mounting support Base Mounting Hardware / Plug
24
TECHNICAL DATA
Model E600-E2 E601-01
Nominal voltage 120 V~, 60 Hz 120 V~, 60 Hz
Power consumption 750 W 750 W
Protection degree IPX4 IPX4
Flush Volume 1.27/0.92 GPF (4.8/3.5 LPF) 1.0 GPF / 3.8 LPF
Cable length 1.1 m ( 43
1/3
inches ) 1.2 m ( 47
1/3
inches )
Recommended pressure range 10.1 - 108 psi 14.5 - 108 psi
Ambient temperature range 4 - 40 °C ( +39 to +104 °F ) 4 - 40 °C ( +39 to +104 °F )
Water temperature range 4 - 35 °C ( +39 to +95 °F ) 4 - 35 °C ( +39 to +95 °F )
Product weight 31 kg ( 68.3 lbs ) 42 kg ( 92.6 lbs )
Product dimension ( L × B × H )
599 x 376 x 411 mm
( 23½ × 144/5 × 161/10 in)
687 x 387 x 489 mm
( 27 × 151/5 × 191/5 in)
Maximum load (Seat and lid) 150kg ( 330lbs ) 150kg ( 330lbs )
Max. flow rate rear wash 470 mL/min ( 3/25 gal/min ) 450 mL/min ( 1/10 gal/min ) 5 levels
Max. flow rate front wash 470 mL/min ( 3/25 gal/min ) 450 mL/min ( 1/10 gal/min ) 5 levels
Spray arm position 5 levels
Water temperature 31 - 39 °C ( +88 to +102 °F ) 31 - 39 °C ( +88 to +102 °F ) 5 levels
Air dryer temperature 30 - 50 °C ( +86 to +122 °F ) 30 - 50 °C ( +86 to +122 °F ) 5 levels
Seat temperature 29 - 37 °C ( +84 to +98 °F ) 29 - 37 °C ( +84 to +98 °F ) 5 levels
TECHNICAL SUPPORT
For any questions or any assistance with this product, please contact your dealer or call us at
1-949-250-4576
support@axentproducts.com
www.axentbath.us
LEGAL DIRECTIONS
This manual contains important information on the intended use, correct operation and proper maintenance of the equipment.
Knowledge of and compliance with the instructions of this manual are provided for both the safe use of the equipment and for the
safety of its operation and maintenance. In this manual, not all kinds of applications and improper manipulations are considered. In
addition, attention is drawn to the following: The content of these instructions is neither part of any previous or existing agreement,
commitment or legal relationship, nor does it change from an existing agreement, commitment or legal relationship. Any commit-
ment by AXENT results from the respective warranty. These include the complete and authoritative warranty obligation AXENT.
The statements in this manual do not constitute an extension or a restriction of the claims under the warranty provisions. This
manual is protected by copyright. Copies and / or translations into other languages may be made only with prior written approval of
AXENT.
GUARANTEE
AXENT LIMITED WARRANTY
A three-year limited warranty applies to all AXENT products purchased on or after May 1, 2019. All prod-
ucts purchased on or before April 30, 2019 OR purchased for use in a commercial or hospitality setting
on any date are backed by AXENT’s one-year limited warranty. All spare parts purchased for use with
Axent products are covered by a six (6) month limited warranty unless otherwise stated on the product.
1. AXENT warrants that its products are free from defects caused by defective material and faulty workmanship for
a period of three-year from the date of purchase by the original purchaser. The limited warranty is to the original
purchaser only. The limited warranty is not transferable to any third party. Proof of purchase showing both original
ownership and purchase date is required for any warranty claim. The limited warranty applies to all products sold
by authorized dealers in the United States and Canada and used within the United States and Canada. This
warranty is limited to parts only and AXENT is not responsible for any installation labor charges, removal charges,
installation, or other incidental or consequential cost.
2. AXENT’s sole and maximum liability for breach of its warranties herein is limited to the obligation, at AXENT’s
sole discretion to repair, replace, or make appropriate adjustments to bring the product back to normal operating
function. AXENT reserves the right to inspection of the product and verification of normal residential usage con-
ditions during the warranty period before warranty claims are handled. In no event shall AXENT or Seller be liable
to Buyer for consequential, incidental, economic, or special damages stemming from any breach of express or
implied warranty.
3. Purchaser shall comply with the following procedures in connection with the warranty claim:
- AXENT is notified in writing by Purchaser within thirty (30) days after discovery of defects;
- Purchaser obtains a Return Authorization from AXENT prior to returning any defective product to AXENT;
- The defective products are returned to AXENT, all shipping charges prepaid by Purchaser(provided however, that if upon
examination by AXENT, it determines that the products are entitled to warranty, then AXENT shall be responsible for shipping
charge to and from AXENT ’s facility).
- The defective products are received by AXENT for adjustment no later than fifteen (15) days following the last day of the war-
ranty period; and
- AXENT’s examination of such goods shall disclose that such defects or failures have not been caused by misuse, abuse,
neglect, improper installation or application, repair, alteration, damage by rain, fire or casualty or by accident or negligence in use,
storage, transportation or handling.
4. This warranty does not apply to the following items:
- Damage or loss sustained in a fire, earthquake, storm or any natural disaster etc.…
- Damage or loss resulting from any unreasonable use, misuse, abuse, negligence or improper care, improper cleaning or main-
taining of the product.
- Damage or loss as a resulting from the use of in-tank toilet cleaners.
- Damage or loss resulting from any sediments or foreign matter contained in the water system.
- Damage or loss from improper installation, harsh environment, improper removal and water pressure in excess of 80PSI.
- Damage or loss resulting from electrical surges, lightning strikes or other acts which are not considered normal or the fault of
AXENT.
- Damage or loss resulting from normal wear and tear, such as gloss reduction or dulling, scratching or fading over time due to
normal use, cleaning practices, water or atmospheric conditions including but not limited to: bleach, alkali, acid cleaners, dry
powdered cleaners or any other abrasive cleaning agents or abrasive cleaning tools or aids.
- The use of any product in a manner outside of the product instructions / owner’s manuals.
- AXENT shall not be liable for any failure caused by chloramines in the public treated waters or cleaners containing chlorine
(calcium hypochlorite). Please note that use of high concentrate chlorine or chlorine related products can damage fittings. This
damage can cause leakage resulting in property damage.
5. AXENT’S OBLIGATION TO HONOR THESE WARRANTIES IS CONTINGENT UPON AXENT’S RECEIPT OF
PAYMENT IN FULL FOR THE GOODS ENTITLED TO THIS WARRANTY. AXENT DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SELLER HAS NOT
AUTHORIZED ANYONE TO MAKE ANY REPRESENTATION OR WARRANTY OTHER THAN AS PROVIDED
ABOVE. THE FOREGOING STATES THE ENTIRE WARRANTY LIABILITY OF SELLER.
To obtain warranty service, contact AXENT’s service team through your dealer or plumbing contractor,
or via the points of contact below:
Mailing Address: Attn. Customer Service Department 3 Musick, Irvine, CA 92618
E-mail: Support@axentproducts.com
Phone: 1-949-250-4576
Place serial number sticker
here for reference:
AXENT Intelligence Inc.
www.axentbath.us
support@axentproducts.com
1-949-250-4576
P/N: 224000215700 25-1.0
