Corded Stick Vacuum with
DuoClean Detect,
™
Self-Cleaning
Brushroll, and Odor Neutralizer
Technology
HZ4000 Series
OWNER’S GUIDE
POWERDETECT
™
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READ ALL INSTRUCTIONS BEFORE USING
THIS VACUUM
1. Inspect power cord and plug for any
damage before use. DO NOT use
vacuum cleaner with a damaged cord
or plug. Turn off all controls before
plugging in or unplugging the vacuum
cleaner. Store your vacuum cleaner
with the power cord secured around
the two cord hooks. To minimize the
risk of power cord damage, do not
allow the motorized brush roll to ingest
the cord. If this occurs, immediately
shut off power to the vacuum and
remove the cord.
2. This appliance has a polarized plug, if
the plug does not fit fully into the outlet,
reverse the plug (one blade is wider
than the other). If it still does not fit,
contact a qualified electrician. DO NOT
force into outlet or try to modify to fit.
3. Your vacuum cleaner may consist of
a motorized nozzle, wand, hose, and/
or vacuum pod. This device contains
electrical connections, electrical wiring,
and moving parts that potentially
present risk to the user.
4. Use only identical replacement parts.
5. Carefully observe and follow the
instructions provided below to avoid
improper use of the appliance.
DO NOT use the vacuum for any
purpose other than those described in
this manual.
6. Before use, carefully inspect all parts
for any damage. DO NOT use if any
parts are damaged.
7. The use of an extension cord is
NOT recommended.
8. This vacuum cleaner contains
no serviceable parts.
9. This appliance can be used by
persons with reduced physical,
sensory or mental capabilities or
lack of experience and knowledge
if they have been given supervision
or instruction concerning use of the
appliance in a safe way and understand
the hazards involved. Cleaning and
user maintenance shall not be made
by children. Keep the appliance and
its cord out of reach of children. DO
NOT allow the appliance to be used by
children. DO NOT allow to be used as
a toy. Close supervision is necessary
when used near children.
10. Always turn off the vacuum cleaner
before connecting or disconnecting
any motorized nozzles or other
accessories.
11. DO NOT handle plug or vacuum
cleaner with wet hands.
12. DO NOT use without filters in place.
13. Only use Shark® branded filters
and accessories.
14. DO NOT damage the power cord:
a) DO NOT pull or carry vacuum
cleaner by the cord or use the cord
as a handle.
b) DO NOT unplug by pulling on cord.
Grasp the plug, not the cord.
c) DO NOT run the vacuum cleaner
over the power cord, close a door
on the cord, pull the cord around
sharp corners, or leave the cord
near heated surfaces.
15. DO NOT put any objects into nozzle or
accessory openings. DO NOT use with
any opening blocked; keep free of dust,
lint, hair, and anything that may reduce
airflow.
16. DO NOT use if nozzle or accessory
airflow is restricted. If the air paths or
the motorized floor nozzle become
blocked, turn the vacuum cleaner
off and unplug from electrical outlet.
Remove all obstructions before you
plug in and turn on the unit again.
17. Keep nozzle and all vacuum openings
away from hair, face, fingers,
uncovered feet, or loose clothing.
18. DO NOT use if vacuum cleaner is
not working as it should, or has been
dropped, damaged, left outdoors, or
dropped into water.
19. Use extra care when cleaning
on stairs.
20. DO NOT leave the vacuum cleaner
unattended while plugged in.
21. When powered on, keep the vacuum
cleaner moving over the carpet surface
at all times to avoid damaging the
carpet fibers.
22. DO NOT place vacuum cleaner
on unstable surfaces such as chairs or
tables.
23. Your Shark® vacuum may not
be designed to stand up on its own.
When taking a break from cleaning,
you may need to lean it against
furniture or a wall, or lay it flat
on the floor. Using the vacuum
for an application where the unit lacks
stability may result in
personal injury.
24. DO NOT use to pick up:
a) Liquids
b) Large objects
c) Hard or sharp objects
(glass, nails, screws, or coins)
d) Large quantities of dust (drywall
dust, fireplace ash, or embers). DO
NOT use as an attachment to power
tools for dust collection.
e) Smoking or burning objects
(hot coals, cigarette butts,
or matches)
f) Flammable or combustible
materials (lighter fluid, gasoline, or
kerosene)
g) Toxic materials (chlorine bleach,
ammonia, or drain cleaner)
25. DO NOT use in the following areas:
a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed and may
contain explosive or toxic fumes
or vapors (lighter fluid, gasoline,
kerosene, paint, paint thinners,
mothproofing substances, or
flammable dust).
26 . Turn off all controls before plugging in
or unplugging the vacuum.
ODOR
27. Observe the following when interacting
with the odor neutralizing cartridge:
a) DO NOT attempt to disassemble
odor neutralizing cartridge.
b) Avoid direct contact with the
fragrance pod in the cartridge.
c) DO NOT directly inhale from the
odor neutralizing cartridge.
d) Keep away from children and pets.
e) Keep away from heat, sparks, and
open flame.
f) DO NOT place in direct sunlight.
FRAGRANCE CARTRIDGE FIRST AID
a) Avoid contact with fabrics and
finished surfaces.
b) Eye contact: Remove contact lenses
if present. Rinse continuously with
water for several minutes.
c) Skin contact: Wash hands
thoroughly after handling. If
irritation or rash develops, seek
medical advice/attention.
d) Inhalation: Move person to fresh air
if they are experiencing any
respiratory symptoms. If symptoms
persist, seek medical advice/
attention.
e) Ingestion: DO NOT induce vomiting.
Seek medical advice/attention.
28. Unplug from electrical outlet when not
in use and before any maintenance or
cleaning.
29. Hand wash with water only.
Washing with cleaning chemicals could
damage the unit.
30. During cleaning or routine
maintenance, DO NOT cut anything
other than hair, fibers, or string
wrapped around the brushroll.
31. Allow all filters to air-dry completely
before replacing in the vacuum to
prevent liquid from being drawn
into electric parts.
32. Make sure the dust cup and all filters
are in place after routine maintenance.
33. If provided, secure the power
cord around the two cord hooks during
storage.
WARNING
To reduce the risk of fire, electric shock, injury, or property damage, when using
an electrical appliance, basic precautions should always be followed, including
the following:
IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY
SAVE THESE INSTRUCTIONS
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ASSEMBLY CONTROLS
1 2
3 4
5
4. Remove Odor Neutralizer Technology
Dial from bag. Flip up the dial handle,
align the teal arrows, then insert the dial
into the nozzle.
5. To lock and engage the dial, rotate it
counterclockwise until it clicks into the
desired odor intensity setting.
1. Insert Wand into Floor Nozzle. 2. Insert Handheld Vacuum into wand.
3. Snap the Onboard Storage Clip onto
the wand, then place accessories in
the holder. Ensure all connections click
securely into place.
(Snap)
(Click)
Press the Power button to turn the
vacuum on/o.
Press the Mode button to toggle between
Detect, Hard Floor, and Carpet settings.
Press the Mode button again to switch to the
manual Carpet mode for both low and high
pile carpets.
The Floor Detect display indicates which
surface type has been detected.
POWER BUTTON MODE BUTTON
Press the Mode Button to deactivate Floor
Detect and switch to the manual Hard Floor
mode for surfaces like wood or tile.
In Detect mode, Floor Detect technology
automatically senses carpets and hard floors
and adjusts the brushroll speed for optimal
performance.
HARD FLOOR
DETECT
CARPET
FLOOR DETECT DISPLAY
(Turn to
Click)
MANUAL SURFACE MODES
FLOOR DETECT™ TECHNOLOGY
(L)-Hard Floor
(R)-Carpet
(Click)
NOTE: For deep cleaning per ASTM F608 (embedded dirt in carpets) please use the Carpet setting.
NOTE: Select Carpet for stuck-on dust and debris.
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ODOR NEUTRALIZER TECHNOLOGY
ODOR CARTRIDGE REPLACEMENT
ODOR NEUTRALIZER TECHNOLOGY
SETTINGS
ODOR NEUTRALIZER TECHNOLOGY TIPS
Flip up the dial handle and rotate the odor dial to
adjust Odor Neutralizer Technology intensity or to
unlock the dial for cartridge access.
Flip up the handle and rotate the dial clockwise
until the two teal arrows are aligned. Pull the
handle to remove the dial from the nozzle.
Rotate the cartridge counterclockwise
in the dial housing and pull out the
cartridge to remove it.
Align the yellow arrow on the side of the cartridge
with the yellow arrow on the side of the dial
cover, then insert the cartridge into the dial.
Rotate the cartridge clockwise to lock it in place.
Dispose of the old cartridge by
dropping it into the trash.
Remove the new odor cartridge from the
sealed packaging. To maintain the life of
the cartridge, keep it in the sealed
packaging until you are ready to install it.
Align the teal arrow on the dial cover with
the teal arrow on the nozzle, then reinsert
the dial into the nozzle. Rotate the dial
counterclockwise until it clicks into an
intensity setting to engage. Rotate further
to change the intensity setting.
ODOR DIAL
1. REMOVE ODOR DIAL
FROM NOZZLE
2. REMOVE OLD ODOR
CARTRIDGE
3.REMOVE NEW
CARTRIDGE FROM BAG
5. INSTALL DIAL IN NOZZLE
4. INSTALL NEW
CARTRIDGE IN DIAL
6. USED CARTRIDGE
DISPOSAL
NOTE: Odor cartridges should be replaced every
6 months for optimal Odor Neutralizer Technology
performance.
NOTES: • The odor dial needs to be installed for the vacuum to function properly, with or without the odor cartridge.
• Odor Neutralizer Technology eectively deodorizes while interacting with odors from inanimate sources.
Insertion/Removal: Rotate the odor dial to align the teal arrows. Remove the dial to
access the odor cartridge for removal or replacement.
Low: Rotate the dial toward the Low position to decrease the intensity to the lowest level
when the vacuum is in use.
High: Rotate the dial toward the High position for the highest intensity level when the
vacuum is in use. This position is the recommended setting for optimal performance.
Odor Dial Must be Installed for Vacuum to Function Properly
• Remove odor cartridge from dial if you don’t want the benefits of Odor Neutralizer Technology.
Maintenance Required
• Clean all filters as recommended under Cleaning Filters.
• Empty the dust cup before storing your vacuum.
• Replace the cartridge as recommended under Odor Cartridge Replacement.
• Visit qr.sharkclean.com/odortech to learn more and purchase replacements.
• If wet pet messes are cleaned up, thoroughly clean the vacuum.
Fragrance Strength Over Time
• The intensity of the fragrance may diminish over time. It may also have no noticeable
fragrance at all. This is natural and does not indicate the technology isn’t working. Follow
replacement instructions to ensure continued performance.
TURN UNTIL
CLICK TO LOCK
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STORAGE MODES
SELF-STANDING
HANDHELD STORAGE HOOK
Return the vacuum to its upright position.
Once the Upright Lock engages, the
vacuum will stand freely.
Press the Wand Release button near the top
of the wand to detach the handheld vacuum.
Align the Catch on the side of the handheld
vacuum with the Storage Hook on the wand,
then hang the handheld vacuum from the hook.
Wrap the cord around the two cord hooks.
Start with the bottom hook and leave a little
slack in the cord.
Wrap the cord around the two cord hooks.
Start with the top hook, and leave a little
slack in the cord.
Storage
Hook
Storage
Hook
CLEANING MODES
NOTE: All accessories are compatible with both the wand and the handheld vacuum.
To clean floors, step on floor nozzle
and tilt handheld vacuum back.
To clean stairs or other narrow spaces, attach
the handheld vacuum to the
floor nozzle.
For more reach, detach the wand. Stand
the vacuum upright, step on the Foot Pedal
on the side of the nozzle, and pull up the
wand to detach.
To detach the handheld vacuum, press the
Wand Release button and lift the handheld
vacuum o the wand. Great for cleaning
stairs, furniture, and countertops.
FLOOR MODE ABOVE-FLOOR WITH WAND
STAIR CLEANINGABOVE-FLOOR HANDHELD
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MAINTENANCE
EMPTYING THE DUST CUP
Press the Wand Release button and lift o
the handheld vacuum.
To remove the dust cup from the handheld
vacuum, press the two Dust Cup Release
buttons at the same time and pull out the
dust cup from the top.
To reinstall, push the lid closed, then insert
the dust cup into the handheld vacuum from
the top, until it clicks into place.
Hold the dust cup over the trash. Pull back
on the yellow Empty button and pull up to
open the dust cup lid until it clicks and locks
in the open position. Gently tap the cone-
shaped screen inside the dust cup to knock
dust and debris into the trash.
Empty the dust cup each time you vacuum and periodically during cleaning, when debris in
the dust cup reaches the MAX fill line.
IMPORTANT: Unplug the vacuum before performing any maintenance.
Regularly rinse and replace the filters to maintain your vacuum's suction power and to
maximize the eectiveness of Odor Neutralizer Technology. To prevent damage from cleaning
chemicals, rinse filters with cold water only. Do not use soap. Allow all filters to air-dry for at
least 24 hours before reinstalling them to prevent liquid from being drawn into electronic parts.
MAINTENANCE
CLEANING FILTERS
IMPORTANT: Unplug the vacuum before performing any maintenance.
PRE-MOTOR FILTERS
The Pre-Motor Filters should be rinsed
every month. To remove the pre-motor
filters, detach the dust cup, then slide down
the Filter Access buttons on both sides of
the dust cup lid. Pull out the filter housing,
then lift out the Foam Filter. Next, remove
the Felt Filter by the pull tab. After the
filters have been rinsed and are completely
dry, insert the foam filter into the housing
first, then slide in the felt filter, and reinstall
the housing into the dust cup lid.
The HEPA Filter should be rinsed every 6
months. To remove the HEPA filter, detach
the dust cup, then pull the Filter Release
tab on the handheld vacuum filter cover.
Remove the cover, then squeeze the side
tabs on the HEPA filter and lift it out. After
the filter has been rinsed and is completely
dry, reinsert it into the handheld vacuum,
then reattach the filter cover.
NOTE: The pre-motor filters should be replaced every 2.5 years. The post-motor filter should be replaced every 3 years.
HEPA FILTER
Solid White Lights: The brushroll is spinning
and the unit is working as it should.
Solid Red Lights: There is a jam in the
brushroll area. Turn o the vacuum and unplug
it, then remove any blockages in the nozzle.
Flashing Red Lights: The motorized floor
nozzle is overheating. Turn o the vacuum,
unplug it, and remove any blockages. Let the
vacuum cool down for at least 60 minutes
before restarting. See Troubleshooting
section for more information.
Flashing White Lights: The vacuum is
operating in an environment that is either too
hot or too cold. This vacuum will only function
properly in temperatures ranging from 32°F
(0°C) to 104°F (40°C). Turn the vacuum o
and adjust the room temperature.
HEADLIGHT INDICATOR LIGHTS
HEADLIGHTS
The headlights will flash or turn red to
indicate issues that need attention.
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CHECKING FOR BLOCKAGES
MAINTENANCE
Remove the handheld vacuum from the wand
and check all dust cup intake openings for
debris or blockages.
Detach the wand and check it for blockages.
CHECK WAND
CHECK FLOOR NOZZLE
FLOOR DETECT™ SENSOR
Make sure to clean the Detect sensors
regularly, as hair and other debris may build
up and obstruct them. If the sensors are
partially obstructed, Detect mode will not
function as expected.
CLEANING THE FLOOR DETECT SENSOR
1. Step on the foot pedal to detach the
nozzle from the wand.
2. Turn the nozzle over and locate the Floor
Detect sensor on the bottom.
3. Use a cotton swab to wipe away dirt and
debris from the sensor and surrounding area.
DETECT SENSOR MAINTENANCE
CHECK HANDHELD
MAINTENANCE
SELF-CLEANING BRUSHROLL MAINTENANCE
CLEANING THE SOFT ROLLER
NOTE: For best performance, keep the Soft Roller clean with regular maintenance.
1. To remove the Soft Roller, slide the Eject Roller Button on the floor nozzle.
2. Tap loose debris o the Soft Roller. Use a dry towel to wipe it clean, and to remove any
debris caught in the teeth behind the Soft Roller.
3.
Hand-wash the Soft Roller as needed. Use only water, let it air-dry completely for at least 24 hours.
4 Reinsert the Soft Roller and press it in until it clicks securely into place.
If any hair is wrapped around the brushroll,
continue vacuuming, using Carpet mode
on a hard floor surface, a low-pile carpet,
or a small area rug. This will allow the self-
cleaning brushroll to remove the hair wrap
and send it to the dust cup.
If you run over a hard or sharp object or
notice a noise change while vacuuming,
check for blockages or objects caught in
the brushroll. If some fibers remain wrapped
around the brushroll after continued use,
clear them from the brushroll.
Detach the wand, turn the nozzle over, open
the Nozzle Hose Access, and check for
blockages.
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REMOVE SQUEEGEEREMOVE SCREWS
LINE UP SCREW HOLESSQUEEGEE REPLACEMENT
CLEANING THE CAVITY
To minimize the risk of power cord damage,
DO NOT run the vacuum over the power
cord. If this occurs, immediately shut o
power to the vacuum and remove the cord
from the brushroll or nozzle.
1. DO NOT pull or carry vacuum cleaner by
the cord or use cord as a handle.
2. DO NOT unplug by pulling on the cord.
Grasp the plug, not the cord.
3. DO NOT close the door on the cord.
4. DO NOT pull the cord around sharp
corners.
5. DO NOT leave the cord near heated
surfaces.
CORD MAINTENANCE
SQUEEGEE BRISTLE STRIP
REMOVING THE SQUEEGEE BRISTLE STRIP
CLEANING THE SQUEEGEE BRISTLE STRIP & CAVITY
NOZZLE MAINTENANCE
If your vacuum has low suction or no suction, or if it is struggling to pick up debris while
moving in reverse, then you’ll need to remove and clean the Squeegee Bristle Strip on the
bottom of the nozzle. To access the squeegee strip, step on the foot pedal to detach the
nozzle from the wand.
REINSTALLING THE SQUEEGEE BRISTLE STRIP
NOZZLE MAINTENANCE
1. Turn the nozzle over and locate the
squeegee bristle strip between the brushroll
and the rear wheels. Use a Phillips-head
screwdriver to remove the 4 screws.
2. Remove the squeegee strip by pulling up on
the fabric flaps on both ends of the strip.
1. With the strip removed, clean the
squeegee cavity and bristle strip. Use a
paper towel to wipe o any debris or
dust in the cavity and on the bristle strip.
1. Hold the squeegee strip by the fabric flaps
on the ends, with the bristle side facing
up. Insert the plastic piece into the cavity
first, while tilting the strip forward, toward
the brushroll.
2. Align the 4 screw holes on the squeegee
strip over the holes in the nozzle. Make sure
the strip sits flush with the nozzle, then
fasten it securely in place with the screws.
NOTE: Keep screws after removal.
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TROUBLESHOOTING
Power cord caught in brushroll or floor nozzle.
• To minimize the risk of power cord damage, DO NOT run the vacuum over the power cord.
If this occurs, immediately shut o power to the vacuum and remove the cord from the
brushroll or nozzle.
• Inspect power cord and plug for any damage before use. DO NOT use vacuum cleaner with
a damaged cord or plug. Turn o all controls before plugging in or unplugging the vacuum
cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks.
Vacuum is not picking up debris. No suction or light suction.
See Maintenance section for more information.
Empty the dust cup. Check filters to see if they need cleaning. Follow instructions for rinsing
and completely air-drying the filters before reinstalling them.
• Clear any blockages in the nozzle, wand, handheld vacuum, or accessories. Vacuum is
not picking up debris. No suction or light suction. See maintenance section for more
information.
• If any string, hair, or carpet fibers remain wrapped around the brushroll after continued use,
carefully clear them away.
• Remove any blockages from the nozzle hose. Open the hose access latch on the bottom
of the nozzle and lift up the hose. Clear blockages, then push the hose down and press
the latch closed.
• If the problem persists, please call Customer Service.
Vacuum lifts area rugs.
Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
Turn o the unit to disengage the brushroll. To restart, press the power button on the handle.
NOTE: Clean area rugs in Hard Floor mode or with accessories. See Available Accessories section.
Vacuum turns o on its own or the indicator light flashes red.
If your vacuum overheats, the thermostat will automatically turn o the motor. Perform the
following steps to restart:
1. Turn o the vacuum and unplug it.
2. Empty the dust cup and clean the filters. See Emptying the Dust Cup and Cleaning
Filters sections.
3. Check for blockages in the wand, floor nozzle, handheld vacuum, inlet openings, and
accessories.
4. Reassemble the entire vacuum and ensure all parts click into place.
5. Allow unit to cool for a minimum of 60 minutes.
6. Plug in vacuum and turn it on.
Handheld vacuum is warm.
Due to the strong suction power of the vacuum, it is normal for the area around the filter
exhaust to become warm during and after use. Turn o the vacuum and wait 10 minutes for it
to cool down. If it still feels warm, clean the pre-motor and post-motor filters. See Maintenance
section for filter cleaning instructions.
Vacuum is emitting air that smells bad.
• Empty the dust cup after each use for optimal odor neutralization.
• Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying
the filters before reinstalling them.
• Check to make sure odor neutralizer cartridge is installed into the nozzle.
• Check the odor neutralizer dial on the nozzle to see which setting is enabled.
• If in Low to High setting and odor cartridge has been installed for 6 months or longer,
consider replacing it.
• If the cartridge is still emitting a scent but you dislike it, consider turning the intensity down,
or reinstall the dial in the nozzle without the cartridge.
• If the cartridge is not emitting a scent, consider replacing it.
The Floor Detect™ display does not change when in Detect mode.
• Turn o the vacuum and detach the floor nozzle. Find the Floor Detect sensor on the bottom of the
nozzle and use a cotton swab to wipe away dirt and debris from the sensor and surrounding area.
For all other issues, please go to support.sharkclean.com or call Customer Service 1-800-798-7398.
AVAILABLE ACCESSORIES
A
Crevice Tool
This slim tool is great for cleaning in tight
spaces, between couch cushions, and in hard-
to-reach areas. A longer crevice tool is available
at sharkaccessories.com.
B
Pet Crevice Tool
This versatile, slender 8" tool removes pet hair
from hard-to-reach spaces like corners, stairs,
and between couch cushions.
C
Upholstery Tool
Picks up pet hair, dust, and large debris from
mattresses, couches, curtains, and other
delicate upholstered fabrics.
D
Wide Upholstery Tool
Wide cleaning path helps remove pet hair, dust,
and large debris from mattresses, couches,
curtains, lampshades, and other delicate
upholstered surfaces.
E
Dusting Brush
This brush dusts and cleans delicate surfaces.
Great for use on fans, blinds, lampshades,
and keyboards.
F
Pet Multi-Tool
A single convertible tool for cleaning tough pet
messes two ways: use the sti bristle brush to
clean stuck-on debris, or take o the bristles to
reveal an upholstery tool perfect for removing
stubborn pet hair and large piles of debris.
G
Anti-Allergen Dust Brush
This brush features nylon fiber bristles specifically
designed for removing fine dust and allergen
particles from the most delicate surfaces.
H
Pet Power Brush
The turbine brush loosens and removes pet
hair and debris from carpets, and powerfully
deep-cleans dander out of upholstery and
other surfaces.
I
Precision Duster
This flexible tube features a micro-duster
crevice tool on the end for cleaning around
delicate objects and in dicult-to-reach spots
like car interiors and computer keyboards.
J
Under-Appliance Wand
Clean under and behind hard-to-move
appliances and furniture with this adjustable
36" tool. Flip the extension piece over to clean
the underside of appliances.
K
Onboard Storage Clip
This removable clip attaches to your vacuum.
The clip can store up to two accessories at a
time while you clean.
NOTE: Not all accessories come with all units. For a list of the accessories included with this model, see
the top inside flap of the box. To order additional accessories, visit sharkaccessories.com.
B
A
D
F
I
H
C
E
G
J
K
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RECORD THIS INFORMATION
Model Number: ������������������������
Date Code: ����������������������������
Date of Purchase: ����������������������
(Keep receipt)
Store of Purchase: ����������������������
TIP: The model number is on the rating label
behind the dust cup.
TIP: The date code is on one of the prongs
of the power cordplug.
Benefits of registering your product and
creating an account:
• Get easier, faster product support and
access to warranty information
• Access troubleshooting and product care
instructions
• Be among the first to know about
exclusive product promotions
REGISTER YOUR PURCHASE
registeryourshark.com
Scan QR code using
mobile device
Scan here or visit
qr.sharkclean.com/odortech
for more information
TECHNICAL SPECIFICATIONS
Voltage: 120V~, 60Hz
Watts: 600W
ODOR NEUTRALIZER SPECIFICATIONS
1. Product Name: Odor Neutralizer Cartridge
2. Manufacturer: Shark Ninja 89 A Street Needham, MA 02494
3. Weight: 17.4g / 0.61oz
4. Ingredients: Solid SM composite polymer C17 + fragrance SE 272235
FIVE (5) YEAR LIMITED WARRANTY
The Five (5) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja
Operating LLC. Warranty coverage applies to the original owner and to the original product only and is
not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period
of five (5) years from the date of purchase when it is used under normal household conditions and
maintained according to the requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion, will be
repaired or replaced up to five (5) years from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the
receipt date of the replacement unit or the remainder of the existing warranty, whichever is later.
SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as foam filters, HEPA filters, pads, etc.), which require
regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered
by this warranty. Replacement parts are available for purchase at sharkaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure
to perform required maintenance (e.g., not cleaning the filters, not removing debris from the brushroll),
or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused
in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the
repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the warranty
period, visit sharkclean.com/support for product care and maintenance self-help. Our Customer Service
Specialists are also available at 1-800-798-7398 to assist with product support and warranty service options,
including the possibility of upgrading to our VIP warranty service options for select product categories. So we
may better assist you, please register your product online at registeryourshark.com and have the product on
hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of
$25.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase.
We also ask that you register your product online at registeryourshark.com and have the product on hand
when you call, so we may better assist you. A Customer Service Specialist will provide you with return and
packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.
Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above
may not apply to you.
sharkclean.comsharkclean.com
NOTES NOTES
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NOTES NOTES
© 2024 SharkNinja Operating LLC. SHARK is a registered trademark of SharkNinja Operating LLC.
DUOCLEAN DETECT, FLOOR DETECT, and POWERDETECT are trademarks of SharkNinja Operating LLC.
HZ4000�Series�IB�MP�Mv9
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This Owner’s Guide is designed to help you get a complete understanding of your new
Shark POWERDETECT™ Corded Stick Vacuum with DuoClean Detect™, Self-Cleaning
Brushroll, and Odor Neutralizer Technology.
SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
sharkclean.com
Illustrations may dier from actual product. We are constantly striving to improve our products;
therefore the specifications contained herein are subject to change without notice.
This product may be covered by one or more U.S. patents. See sharkninja.com/patents for
more information.
