Shiatsu Neck and Back Massager with Heat
User Manual
CF-2303-KR
2
Please read the following instruc�ons carefully before pu�ng your massage
device into use to ensure trouble-free opera�on and op�mum efficiency.
Please retain these opera�ng instruc�ons for further use!
• The massage device conforms to recognized technical principles and the latest safety
regula�ons.
• Do not wet,do not use pins, never remove cover.
• This items is NOT A TOY. Close supervision is necessary when this appliance is used by , on,
or near children or disabled persons.
• This appliance should never be le� una�ended when plugged in.
• Any possible repairs may only be carried out by authorized expert staff. Improper use and
unauthorized repairs are not permi�ed for safety reasons and lead to loss of warranty.
• Never touch the power plug with wet hands.
• Please avoid contact of the device with water, high temperatures and direct sunlight.
• Do not use any damaged cables, plugs or loose sockets.
• Never operate under blankets where the air opening may be blocked.
• If plugs or cords are damaged, they must be replaced by the manufacturer, a service
representa�ve or by qualified personnel.
• In case of malfunc�on, disconnect immediately from the mains.
• Do not use if you have skin disorders, open wounds,or swollen or inflamed areas.
• Misuse or incorrect use excludes any liability for damage.
• Do not use this device while driving.
• Do not use while you sleep.
• In order to avoid excessively s�mula�ng the muscles and nerves, the recommended
massage �me should not be exceeded 15 minutes at a �me.
• Each massage – even a hand massage – must be refrained from during pregnancy or if
one or more of the following complaints are present in the massage area: recent injuries,
thrombo�c diseases, all kinds of in flamma�ons and swellings, and cancer. It is
recommended to consult a doctor before having a massage for the treatment of ailments
and illnesses.
• If you are dependent on electrical aids e.g. pacemakers, please be sure to consult your
doctor for medical advice before taking a massage.
• The packaging material supplied should not be used as a toy.
• Do not use this product for medical treatment.
Failure to observe the above instruc�ons may cons�tute misuse of the product
and can cause serious injury or burns.
Safety Instruc�ons
3
Instruc�on
CONTENTS
• Shiatsu Neck & Back Massager with Heat
• 12V home adpater
TECHNICAL DATA
Measurements:
Weight:
Voltage:
Nominal Power:
Default Automa�c run�me:
30.3x17 inches (Back) 14.2x18 inches (Seat)
16.06lbs
Input: AC 100-240V ~50/60Hz
Output:12VDC 3.5A
max. 42Wa�
15 minutes
Thank you for purchasing Shiatsu Neck & Back massager with heat by COMFIER
Corpora�on. With normal care and proper treatment, it will provide years of reliable
service. Please read all instruc�ons carefully before using this product.
Please retain this manual for future reference.
FEATURES
- Electrically height-adjustable Shiatsu neck massage
Selectable direc�on: clockwise/an�clockwise
- Shiatsu back massage
- Customizable SPOT massage
- Soothing rolling massage
- With op�onal heat func�on
- Massage areas can be selected (upper, lower, full back)
- Seat vibra�on massage
- Surface of device in leather op�cs (PU), and breathable mesh
Removeable
& Washable cover
4
Setup and Opera�on
1. A�ach the massager to a chair with elas�c straps or place it on other support.
2. Connect the adapter cable to the corresponding cable on the cushion.
3. Plug the home adapter into an outlet.
4. Turn on the device using the controller ( instruc�ons on page 5 ).
5. When finished place the controller in the pouch at the side of the cushion.
6. Detachable cover for neck lets you choose a so�er or more intense massage.
• You should allow your body some rest periods. To avoid straining your muscles too
much, we recommend to Not exceed a con�nuous massage of 15 Minutes per �me
and Not exceed 3 �mes use one day.
• The device will automa�cally switch off a�er 15 minutes �mer run out.
• Remove the adapter from the outlet when not in use.
• Do not setup or use the massager in a bathroom or similary wet / damp areas.
• Do not use this device while driving.
! A�en�on
Blanket
/Towel
① Place a blanket or towel between you and the massager to achieve a far
so�er massage intensity.
①
②
②
If you want to massage your neck, shoulder, lower back, but the shiatsu nodes
can not reach the area in need, you may adjust the height of your back when
si�ng, by placing a seat cushion or a pillow on the si�ng part.
! A�en�on
If the shiatsu can’t reach your neck,shoulder or lower back area
If the Shiatsu is too strong,
Seat cushion
5
Controller Instruc�ons
Timer Buon:
Press to set
massage�me at
5, 10 or 15
minutes
Press arrow bu�ons to
adjust the roller posi�on
up or down
Back Shiatsu
Buon:
Press to turn on
or off shiatsu
func�on on back
Spot Buon:
Press to keep
shiatsu func�on
in one area. Use
the arrow bu�ons
to adjust the roller
posi�on up
or down.
Vibraon Buon:
Press to ac�vate
the seat vibra�on.
You may cycle
through High,
Low or off
se�ngs
Power Buon:
Press to turn on or
off the device
Neck Heat Buon:
Press to turn on or off Heat.
The heat can’t be ac�vated
if massage func�on is not
turned on
Back Heat Buon:
Press to turn on or off
Heat. The heat can’t be
ac�vated if massage
func�on is not turned on
Neck Shiatsu Buon:
Press to turn on Shiatsu
massage Press again to shi�
rota�on direc�on.
Press once again to turn
off neck massage.
Rolling Buon:
press to ac�vate Rolling
func�on, the massage
heads travel up & down
across the muscle gently.
Con�nue pressing the
bu�on to adjust the width
of the massage heads to
custom fit the body.
Shiatsu Area Buon:
Select Full ,Upper or Lower
Back, to designate the area
covered by the shiatsu
massage
6
Care and Cleaning Instruc�ons
TROUBLESHOOTING GUIDE
1. Do not wash in washing machine or immerse the product or the adapter in water.
2. Always switch off before cleaning and remove the adapter from the socket with clean,
dry hands.
3. The massager should be wiped with a slightly moist cloth and dried thoroughly. Do
not wipe the product with alcohol or harsh chemicals such as thinner or bleach.
4. The Cover for neck is detachable and washable.
5. Do not overstretch the elas�c back straps.
6. Keep away from heat, fire or exposure to direct sunlight.
7. Do not apply excessive pressure or impact onto massager/massage heads. Applica�on
of a direct force in excess of 110 lbs. may damage your massager and invalidate your
warranty. Refrain from over usage of the device.
8. Store the massager in a cool, dry place out of reach of children.
9. Avoid contact with sharp edges or pointed objects which might cut or puncture
the cover of massager.
Massage heads rota�ng at
reduced speed.
Massage heads only rotate in
the upper or lower region.
Device switches off suddenly
Jerky mo�on of massage
heads / Vibra�ons from device
Excessive pressure may have been applied
onto the device. Reduce the load and try again.
Device may be jammed. Remove pressure /
load from the device and press the 'Full Back'
bu�on to try again.
Infra-red lights are on but no
mo�on from massage heads
Fault Solutions
The load on the massage heads is excessive.
Reduce load and try again.
The massage has been ac�vated for the upper
or lower back region. Press the 'Full Back'
bu�on for the massage to cover both regions.
Device may have been in use for 15mins.
Auto-shut-off func�on ac�vated. Con�nue
using by pressing the ‘power’ bu�on a�er
res�ng the unit for 15mins.
Over-heat protec�on func�on ac�vated.
Device is switched off for your safety. Please
rest device for 15-30mins before restar�ng.
Check if adapter is plugged into socket.
Check if adapter output is connected to
device power inlet wire.
Check if device has been used for more than
15mins. If so, let device rest for 15mins before
con�nuing. Device may require longer �me to
cool in warmer environments.
Device fail to start
7
Warranty
30 days uncondi�onally Return
Comfier product can be returned to receive a full refund for any reason within 30 days.
Please contact our customers service (supportus@comfier.com), our staff will contact
you within 24 hours.
90 days refund/replace
Comfier product can be returned / replaced within 90 days if the product break down
in the period of proper use.
12 months Warranty
If the product break down within 12 months in the period of proper use, customers can
enjoy the relevant warranty to get them replaced.
A�en�on!
No warranty will be given to any force majeure and man-made causes to a defec�ve
product, such as improper care, personal tear down and willful damage,etc.
If you have any issue about the product, please feel free to contact us by sending
email to supportus@comfier.com We will strive to provide the best service
possible within 24 hours.
Tel: (248) 819-2623
Monday-Friday 9:00AM-4:30PM
Email: supportus@comfier.com
Extend Warranty for Free
1) Enter the following URL or scan the QR code below to find COMFIER facebook
page and like it, enter“Warranty” to messenger to extend your warranty from
1 year to 3 years.
h�ps://www.facebook.com/comfiermassager
OR 2) Send message“Warranty” and email us supportus@comfier.com to extend your
warranty from 1 year to 3 years.
Have queson ?
NOTE: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protec�on against harmful interference in a residen�al
installa�on. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instruc�ons, may cause harmful
interference to radio communica�ons.However, there is no guarantee that
interference will not occur in a par�cular installa�on. If this equipment does cause
harmful interference to radio or television recep�on, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separa�on between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio / TV technician for help.
This device complies with Part 15 of the FCC Rules. Opera�on is subject to the following
two condi�ons: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
opera�on.
WARNING: Changes or modifica�ons to this unit is not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
FCC STATEMENT
COMFIER TECHNOLOGY CO.,LTD.
Address:573 BELLEVUE RD
NEWARK, DE 19713 USA
www.facebook.com/comfiermassager
www.comfier.com
