Thank you for purchasing a Frono product. Please read the entire instruction manual before operating your new
appliance for the first time. Whether you are an occasional user or an expert, it will be beneficial to familiarize yourself
with the safety practices, features, operation and care recommendations of your appliance.
Both the model and serial number are listed inside the product. For warranty purposes, you will also need the date of
purchase .
Services in Canada and Untied States
Keep the instruction manual handy to answer your questions. If you don’t understand something or need more
assistance, please visit our website for fast support. Please provide us your name, number, address,serial number
of the product that troubleshooting, proof of purchase, and a short description of the issue. A customer service
representative will contact you as soon as possible. All warranty work needs to be authorized by FORNO customer
service. All our authorized service providers are carefully selected and rigorously trained by us.
Product Information Service Information
Model Number : _________________________________________
Use these numbers in any
correspondence or services calls
concerning your product.
If you received a damaged product,
immediately contact Forno.
To save time and money, before
you call for serviced, check the
troubleshooting guide. It listed the
causes of minor operation problems
that you can correct yourself.
Serial Number : __________________________________________
Date of Purchase :________________________________________
Purchase Address And Phone : _____________________________
_______________________________________________________
_______________________________________________________
Customer Care
“Need some quick help? Simply scan the qr code and get access
to our fast support form. We’re always here to assist you with any
questions or concerns you may have. So, don’t hesitate to reach out!”
30 1/2”(775mm)
14”(355mm)
3 3/5”(90mm)
8”(200mm)
3 3/4”(95mm)
6”(150mm)
30”(760mm)
30”(760mm)
18”(457mm)
13”(330mm)
1/4”
1/4”
0”
FFSEL6011-30
FFSEL6011-30
What this limited warranty covers:
in the United States or Canada, and which has always remained within the original country of purchase (the United States
(2) years.
part which fails or proves defective due to materials and/or workmanship within 2 years of the date of the original retail
purchase and under conditions of ordinary residential, non-commercial use. Repair or replacement will be free of charge,
hours.
Important
Retain proof of original purchase to establish warranty period. Forno’s liability on any claim of any kind, with respect to
given rise to the claim.
30-Day Cosmetic Warranty
The Purchaser must inspect the product at the time of delivery. Forno warrants that the Product is free from manufacturing
defects in materials and workmanship for a period of thirty (30) days from date of the original retail purchase of the
Product.
This coverage includes:
• Paint blemishes
• Chips
•
Cosmetic warranty does NOT cover:
• Issues resulting from incorrect transport, handling and/or installation (e.g.: dents, broken, warped or deformed
structures or components, cracked or otherwise damaged glass components);
• Slight color variations on painted/enameled components;
•
appliances and demo units.
How to receive service
To receive warranty services, the Purchaser must contact the Forno Support department in order to determine the
problem and the required service procedures. Troubleshooting with a customer service representative will be necessary
before moving forward with the service. Model number, serial number and date of original retail purchase will be
requested.
Warranty Exclusions: What Is Not Covered.
• Use of the Product in any non-residential, commercial
application.
• Use of the Product for anything other than its intended
purpose.
• Repair services provided by anyone other than a
• Damages or repair services to correct services
• Installation not in accordance with local/state/city/
plumbing codes, building codes, laws or regulations.
• Defects or damage due to improper storage of the
Product.
• Defects, damage or missing parts on products sold
out of the original factory packaging or from displays.
installation of the Product and/or related accessories.
• Replacement of parts/service calls to connect, convert
or otherwise repair the electrical wiring and/or gas line
in order to properly use the product.
• Replacement of parts/service calls to provide
instructions and information on the use of the Product.
• Replacement of parts/service calls to correct issues
arising from the product being used in a manner other
than what is normal and customary for residential use.
• Replacement of parts/service calls due to wear
and tear of components such as seals, knobs, pan
supports, shelving, cutlery baskets, buttons, touch
displays, scratched or broken ceramic-glass tops.
• Replacement of parts/service calls for lack of/improper
maintenance, including but not limited to: build up of
residues, stains, scratches, discoloration, corrosion.
• Defects and damages arising from accidents,
alteration, misuse, abuse or improper installation.
• Defects and damages arising from Product transport,
logistics and handling. Inspection of the product
must be made at time of delivery. Following receipt
and inspection, the selling dealer/delivery company
transport and logistics.
•
beyond the control of Forno Appliances, including
lightning, structural failures surrounding the appliance
• Products whose serial number has been altered/
damaged/tampered with. In no case shall Forno be
held liable or responsible for damage to surrounding
and other structures surrounding the Product. Forno
is neither liable nor responsible for the Product if it is
trained technicians are not reasonably available.
Purchaser must bear any transportation and delivery
trained technician
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE THAT SHALL APPLY
AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM
OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON FORNO. FORNO SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR
PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, TIME AWAY FROM WORK, MEALS, LOSS OF FOOD OR BEVERAGES, TRAVELING OR
HOTEL EXPENSES, EXPENSES TO RENT OR PURCHASE APPLIANCES, REMODELING/CONSTRUCTION EXPENSES IN EXCESS OF DIRECT DAMAGES
WHICH ARE UNDENIABLY CAUSED EXCLUSIVELY BY FORNO OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE
USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF FORNO
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST FORNO BE GREATER IN AMOUNT
THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY FORNO AND CAUSING THE ALLEGED DAMAGE. WITHOUT PREJUDICE TO THE FOREGOING,
PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS
AND THEIR PROPERTY ARISING FROM THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT SOLD BY FORNO THAT IS NOT A DIRECT RESULT OF
NEGLIGENCE ON THE PART OF FORNO THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS
PRODUCT, IS NON-TRANSFERABLE, AND STATES YOUR EXCLUSIVE REMEDY.
