V1.0
redtigercam.com
The information in this manual is subject to change without notice.
VisionSync 10
User Manual
1
Content
Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
Product Specications . . . . . . . . . . . . . . . . . . . . .
3
Package Contents . . . . . . . . . . . . . . . . . . . . . . .
4
Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
Buttons and Functions . . . . . . . . . . . . . . . . . . . .
9
User Inteace Oveiew . . . . . . . . . . . . . . . . . . .
13
Function Oveiew . . . . . . . . . . . . . . . . . . . . . .
16
APP and Wi-Fi Function . . . . . . . . . . . . . . . . . . .
19
Installation . . . . . . . . . . . . . . . . . . . . . . . . . .
23
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . .
26
Customer Seice Center . . . . . . . . . . . . . . . . . .
28
2
Notice
• Please read this manual carefully before operation and keep it
for future reference. It will be helpful should you encounter any
operational problems.
• Improper installation will void the manufacturer's warranty.
The installation instructions do not apply to all types of vehicles
and are written as guidelines to assist in installing the system.
• Consult with an experienced technician if you are not
comfoable installing the device on your own.
• Please make sure to read and understand local laws and
regulations regarding cameras and their use in a vehicle. Laws
may va by state.
• Do not obscure the view of the road ahead or obstruct the
deployment of any airbags in the event of an accident.
• When not in use, please disconnect the car adapter from both
the 12/24V DC outlet in your vehicle and the device itself.
• Only clean the device with a soft d cloth, for tough di, apply
some neutral detergent diluted in 5 to 6 pas water on a soft
cloth.
• Note that alcohol, thinner, benzene, etc
.
could cause damage to
the paint or coatings on the device.
• Avoid making contact with the lens as this may cause damage.
• The video recordings made by this device are intended for
personal use only.
• While driving, do not adjust the controls of your device, as
it may draw your attention from your surroundings.
3
Product Specications
Item Name
VisionSync 10 Dash
Cam
Video Format TS
Screen Size 3" IPS Touch Screen Photo Format JPG
Recording
Resolution
2.5K@25fps+1080P@25fps
1080P@25fps+1080P@25fps
Input DC 12V/24V Output DC 5V-2.5A
Operating
Temperature
-4°F~158°F Lens
Front cam F1.8
F2.05
Maximum
Suppoed
Memo Card
256GB
Warranty
Period
18 Months
Note:
If you have any problems during use, we will provide free warranty
within 18 months of purchase,in addition to lifetime technical
suppo.
*The specic warranty period is subject to local laws.
5
Appearance
1
2
5
4
3
9
10
11
8
7
6
Front camera
len
3M Adhesive
Screen
Memo Card
Slot
Rear Cam slot
Right button
Left button
Mode button
OK button
Power button
USB Type-C
po
7
Right Button
Recording Mode:
• Sho press-to Lock/Unlcok the recording le
• Long press-to Turn on/o Audio
Setup Mode:
• Sho press-to Select the next function
Playback Mode:
• Sho press-to Select the next le
• Long press-to Fast forward while video is being
played
OK Button
Recording Mode:
• Sho press-to Switch screen
Setup Mode:
• Sho press-to Enter/Conrm specic settings
Playback Mode:
• Sho press-to Select and play the specic le
• Long press-to Delete/Lock/Unlock the specic le
OK
12
Icon Function Option/Description
GPS Display GPS signal strength
Date Stamp ON/OFF
Speed Stamp ON/OFF
GPS Stamp ON/OFF
Speed Units KM/H / MPH
Language Choose Your Prefered Language
Date/Time Update With GPS
Time style 12h/24h
Flicker 60Hz/50Hz
Format Reminder Reminder to Clear Data
Format Format SD card. All data will be deleted
Card Speed Card Speed Detection
16
• App Home (4G connection)
1 2
4G signal Live view
1
2
6
7
7
10
9
3
6 8
4
5
7 8
SD card footage GPS Trip info
3
9
4
10
Function button
Full screen
GPS info
Setting
5 6
Map Message
17
• Over-The-Air Updates
1.In the Onago app, please select rmware update in the
settings of VisionSync 10.
2.If there is an updateable rmware version, please upgrade it
according to the prompts of the app.
3.VisionSync 10 will automatically resta after the upgrade is
completed.
• Predicting 4G trac consumption
*Take 1GB trac as a reference
1.With the vehicle in the ignition
・In HD mode, the bitrate is at 1.24 ~ 2.48 Mbps, with a
continuous live stream of at least 54 minutes, usually around
110 minutes.
・In SD mode, the bit rate is at 0.72 ~ 1.45 Mbps (default),
continuous live broadcast at least 93 minutes, usually around
190 minutes.
2.In the parking monitor state
・The front camera is in HD mode with a bit rate at 1.8 Mbps
(default) and a continuous live stream of at least 73 minutes,
usually around 155 minutes.
・Rear camera in HD mode at 1.5 Mbps (default), continuous
live streaming for at least 89 minutes, typically around 180
minutes.
18
Installation
• Inse Memo Card
Inse the Memo Card into the dash cam, taking care that the
gold contacts are facing towards the screen of the dash cam.
Push the memo card until it clicks into the slot.
64
GB
Please make sure to connect all cameras and wires before
powering on the camera screen, otherwise the camera will
not work properly. Please follow the "Multi-Size Type-C
Hardwire Kit" user manual to complete the installation of
VisionSync 10.
WARNING
22
Trouble Shooting
・Why is there no GPS signal?
1. Clean and reconnect the probe on the main unit and bracket.
Check for any inteerence in your car, like metal lm on the
windshield, radio antenna, or radar detector.
2. Move your car to an open area. Obsee if the GPS icon on
the screen turns green and displays GPS info.
3. Once GPS locks onto a signal, a satellite icon will appear at
the bottom left of the screen. Green indicates positioning,
while white indicates no positioning.
4. Please turn on GPS authorization in the Onago app.
・How to turn o the on/o music of dash cam?
Please go to Settings > Click Tone > O.
When the click tone is turned o, the power on and o music will
also be turned o.
・Why does my dash cam prompt card error or please format
Memo Card eve once in a while?
Please follow the steps below to check:
1. Please go to Settings > Format Reminder to check whether
the regular format reminder is enabled.
2. Format the Memo Card.
3. Restore facto settings and resta the dash cam.
4. Update the rmware.
・Device restas repeatedly/no boot?
1. Ensure you’re using the included hardwire kit.
2. Remove the memo card, camera cable, and reinstall them.
Check if an issue was caused by the accessories.
3. Reset the device using the button at the bottom of the
camera.
4. If none of the above can solve the problem, please t to
23
power on the USB cable to conrm whether the host can be
used normally.
5. Please go to the ocial website to update the rmware.
6. If it is not resolved, please contact your dedicated customer
seice for a replacement.
・Why "Mass storage" appears on the screen?
"Mass storage" happens when you use a USB cable with data
transfer mode causing the dash cam to enter transfer mode.
In this mode, data can only be transferred; no other functions
work. For best results, use the original car charger or a USB
cable without data transfer mode.
・Why can't I connect to Wi-Fi?
1. Check the working distance of Hotspot, about 15ft.
2. Check the SSID and password of the Wi-Fi, or whether there
are other devices connected to the Wi-Fi.
3. Turn o mobile data, security software, and VPN on your
phone.
4. If the issue persists, please contact customer suppo for
assistance.
・ Why can’t I connect to 4G?
1. Please check whether there is AT&T coverage in your area.
2. Please check the 4G signal strength in your area is good.
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