USE AND CARE GUIDE
Item #1000 000 000
1000 000 000
Model #AK404-BN
AK404-MBK
THANK YOU
We appreciate the trust and condence you have placed in Hampton Bay through the purchase of this ceiling fan. We strive to
continually create quality products designed to enhance your home. Visit us online to see our full line of products available for
your home improvement needs. Thank you for choosing Hampton Bay!
Visual instruction of how to install this fan:
Visit www.homedepot.com and enter either the Item or Model number to nd
this fan and click the link of visual instruction in the product overview section.
52 IN.TYRA
INDOOR CEILING FAN
1-877-592-5233
HOMEDEPOT.COM/HUBSPACE
Questions, problems, missing parts? Before returning to the store,
call Hubspace Customer Service
8 a.m. - 7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday
Table of Contents ..................................
Safety Information .................................
Warranty .........................................
Pre-installation ....................................
Installation .......................................
Assembly ........................................
Operation ........................................
Care and Cleaning .................................
Troubleshooting ...................................
2
Table of Contents
2
2
3
3
6
7
15
21
21
READ AND SAVE THESE INSTRUCTIONS
Safety Information
To reduce the risk of electric shock, ensure electricity has been
turned off at the circuit breaker or fuse box before beginning.
All wiring must be in accordance with the National Electrical
Code “ANSI/NFPA 70” and local electrical codes. Electrical
installation should be performed by a qualied licensed
electrician.
The outlet box and support structure must be securely mounted
and capable of reliably supporting a minimum of 35 lb (15.9 kg)
or less. Use only UL Listed outlet boxes marked “FOR FAN
SUPPORT.”
The fan must be mounted with a minimum of 7 ft (2.1 m)
clearance from the trailing edge of the blades to the oor.
Avoid placing objects in the path of the blades.
To avoid personal injury or damage to the fan and other items,
be cautious when working around or cleaning the fan.
Do not use water or detergents when cleaning the fan or fan
blades. A dry dust cloth or lightly dampened cloth will be
suitable for most cleaning.
After making electrical connections, spliced conductors should
be turned upward and pushed carefully up into the outlet box.
The wires should be spread apart with the grounded conductor
and the equipment-grounding conductor on one side of the
outlet box and ungrounded conductor on the other side of the
outlet box.
All set screws must be checked and retightened where
necessary before installation.
Suitable for use with solid-state speed control (MR235A-EL only).
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
The following responsible party designated in FCC §2.909 is
responsible for this declaration:
Model Number: AK404-BN, AK404-MBK
Company Name: TAL INTERNATIONAL CORPORATION
Company Address: 2919 E. Philadelphia St., Ontario, CA 91761, U.S.A.
Telephone Number: (909) 923-2888 Fax: (909) 923-8337
WARNING: To reduce the risk of personal injury, do not bend
the blade arms (also referred to as anges), when installing
the brackets, balancing the blades or cleaning the fan.
WARNING: Do not insert foreign objects between rotating
fan blades.
WARNING: To reduce the risk of re, electric shock or
personal injury, mount the fan to an outlet box marked
acceptable for fan support with the screws provided with the
outlet box.
CAUTION: To reduce the risk of personal injury, use only
the screws provided with the outlet box.
WARNING: To reduce the risk of electric shock, this fan
must be installed with an isolating wall control/switch.
Pre-Installation
SPECIFICATIONS
TOOLS REQUIRED
Warranty
Phillips
screwdriver
Flat blade
screwdriver
Step
ladder
Wire
stripper
Electrical
tape
Adjustable
wrench
NOTE: These are approximate measures. They do not
include amps and wattage used by the light kit.
3
52 in. 120
Fan size Watts RPM CFMSpeed Volts Amps N.W.
0.22
0.35
0.44
10.30
27.79
51.73
60
106
147
1732
3066
4140
7.4 kg
(16.28 lb)
Low
Medium
High
The manufacturer warrants the fan motor to be free from defects in workmanship and material present at time of shipment from the
factory for a period of lifetime after the date of purchase by the original purchaser. The manufacturer warrants the light kit (excluding any
glass), to be free from defects in workmanship and material present at time of shipment from the factory for a period of ve years after
the date of purchase by the original purchaser. The manufacturer also warrants that all other fan parts, excluding any glass or acrylic
blades, to be free from defects in workmanship and material at the time of shipment from the factory for a period of two years after the
date of purchase by the original purchaser. We agree to correct such defects without charge or at our option replace with a comparable or
superior model if the product is returned. To obtain warranty service, you must present a copy of the receipt as proof of purchase. All
costs of removing and reinstalling the product are your responsibility. Damage to any part such as by accident, misuse, improper
installation or by afxing any accessories, is not covered by this warranty. Because of varying climatic conditions this warranty does not
cover any changes in brass nish, including rusting, pitting, corroding, tarnishing or peeling. Brass nishes of this type give the longest
useful life when protected from varying weather conditions. A certain amount of “wobble” is normal and should not be considered a
defect. Servicing performed by unauthorized persons shall render the warranty invalid. There is no other express warranty. We hereby
disclaim any and all warranties, including but not limited to those of merchantability and tness for a particular purpose to the extent
permitted by law. The duration of any implied warranty which cannot be disclaimed is limited to the time period as specied in the
express warranty. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to
you. The retailer shall not be liable for incidental, consequential, or special damages arising out of or in connection with product use or
performance except as may otherwise be accorded by law. Some states do not allow the exclusion of incidental or consequential
damages, so the above exclusion or limitation may not apply to you. This warranty gives specic legal rights, and you may also have other
rights which vary from state to state. This warranty supersedes all prior warranties. Shipping costs for any return of product as part of a
claim on the warranty must be paid by the customer.
Contact the Customer Service Team at 1-877-592-5233 or visit www.HOMEDEPOT.COM/HUBSPACE
Please contact 1-877-592-5233 for further assistance.
HOMEDEPOT.COM/HUBSPACE
4
NOTE: Hardware not shown to actual size.
AA
BB
CC
DD
Plastic wire nut
Blade attachment screw and lock washer (additional)
1.5V AAA battery
3-pin extension cord
Part Description
3
1
2
1
Quantity
HARDWARE INCLUDED
Pre-Installation (continued)
DD
AA
CC
BB
5
PACKAGE CONTENTS
Pre-Installation (continued)
Part
A
B
C
D
E
F
G
Quantity
1
1
1
1
1
1
1
Description
Mounting bracket (preassembled)
Canopy ring (preassembled)
Canopy
Canopy bottom cover (preassembled)
Hanger ball/downrod assembly
Coupling cover
Fan motor assembly
Part
H
J
K
L
I
Description
Blade
Light kit assembly
Receiver
Remote control
Quantity
5
1
1
1
5
Blade support plate with screw and
lock washer
E
H
I
L
B
C
D
A
K
F
G
J
3 SPEED
BRIGHTNESS
COLOR TEMP.
ON / OFF ON / OFF
ALL
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6
If your ceiling fan does not have an existing UL Listed mounting
box, then install one using the following instructions:
Disconnect the power by removing the fuses or turning off
the circuit breakers.
Secure the outlet box (not included) directly to the building
structure. Use appropriate fasteners and materials (not
included). The outlet box and its bracing must be able to fully
support the weight of the moving fan (at least 35 lb.). Do not
use a plastic outlet box.
The illustrations below show three different ways to mount the
outlet box (not included).
To hang your fan where there is an existing xture but no ceiling
joist, you may need an installation hanger bar (not included) as
shown above.
Outlet Box
Outlet Box
Hanger Bar
Outlet Box
Recessed
Outlet
Box
A
WARNING: To reduce the risk of re, electric shock, or
personal injury, mount the fan to an outlet box marked
acceptable for fan support using the screws provided with the
outlet box. An outlet box commonly used for the support of
lighting xtures may not be acceptable for fan support and
may need to be replaced. If in doubt, consult a qualied
electrician.
MOUNTING OPTIONS
Installation
NOTE: You may need a longer downrod to maintain proper
blade clearance when installing on a steep, sloped ceiling.
The maximum angle allowable is 18° away from horizontal. If
the canopy (C) touches the hanger ball/downrod assembly (E),
remove the decorative canopy bottom cover (D) and turn the
canopy (C) 180° before attaching the canopy (C) to the
mounting bracket (A).
7
1
Preparing the canopy
3
Assembling the fan
Preparing the motor
2
Remove the canopy ring (B) from the canopy (C).
Remove the two non-slotted canopy mounting screws with
lock washers (EE) from the canopy (C), and loosen the
slotted canopy mounting screws with lock washers (EE) on
the canopy (C).
Remove the canopy (C) from the mounting bracket (A) by
turning the canopy counterclockwise.
G
FF
GG
HH
HH
A
EE
EE
C
B
WARNING: Failure to properly install the cotter pin (FF)
could result in the fan loosening and possibly falling.
Assembly — Standard Ceiling Mounting
Remove the cotter pin (FF) and clevis pin (GG), and loosen
the two collar setscrews (HH) from the fan motor assembly
(G) collar.
B
G
F
C
HH
HH
GG
FF
DD
II
NOTE: If a longer downrod is needed (not included), take out
the screw located in the hanger ball, lower the hanger ball and
remove the pin. Remove all three pieces from the downrod, and
assemble them onto the new longer downrod before proceeding
to the downrod installation. Be sure to snap together the 3-pin
connectors, the male plug (II) from the fan and female plug
from the extension cord (DD).
Route the wires exiting from the top of the fan motor
assembly (G) through the coupling cover (F) and canopy
ring (B). Ensure the slot openings are on top.
Route the wires through the canopy (C) and then through
the hanger ball/downrod assembly (E).
Align the holes at the bottom of the hanger ball/downrod
assembly (E) with the holes in the collar on top of the fan
motor assembly (G).
Carefully insert the clevis pin (GG) through the holes in the
collar and the hanger ball/downrod assembly (E). Be careful
not to jam the clevis pin (GG) against the wiring inside the
hanger ball/downrod assembly (E).
Insert the cotter pin (FF) through the hole near the end of the
clevis pin (GG) until it snaps into the locked position.
Firmly tighten the two collar set screws (HH) on top of the
fan motor assembly (G).
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8
Assembly — Close-to-Ceiling Mounting
4 5
6
Assembling the fan
Preparing the motorPreparing the canopy
Remove the cotter pin (FF), clevis pin (GG) and the two
collar setscrews (HH) from the motor collar.
Remove three of the six collar mounting screws with lock
washers (JJ) (every other one) from the collar on top of
the fan motor assembly (G).
WARNING: Failure to completely tighten the three collar
mounting screws with lock washers (JJ) could result in the
fan becoming loose and possibly falling.
Remove the canopy ring (B) from the canopy (C).
Remove the mounting bracket (A) from the canopy (C) by
loosening the four canopy mounting screws with lock
washers (EE) on the top of the canopy (C). Remove the two
non-slotted canopy mounting screws with lock washers
(EE) and loosen the slotted canopy mounting bracket
screws with lock washers (EE).
Remove the canopy bottom cover (D) from the canopy (C).
Make sure the slot openings of the canopy ring (B) are on
top, and then proceed to place the canopy ring (B) and
canopy (C) over the collar at the top of the fan motor
assembly (G).
Align the mounting holes in the bottom of the canopy (C)
with the holes in the top of the fan motor assembly (G).
Fasten using the three collar mounting screws with lock
washers (JJ) previously removed.
Tighten the collar mounting screws with lock washers (JJ)
securely.
A
EE
EE
C
B
D
G
JJ
FF
GG
HH
HH
C
B
G
JJ
9
Assembly — Hanging the Fan
7
Attaching the fan to the
electrical box
8b8a
Hanging instructions for
standard mounting
Hanging instructions for
close-to-ceiling mounting
Pass the 120-volt supply wires through the center hole
in the mounting bracket (A).
Attach the mounting bracket (A) on the outlet box by
sliding the mounting bracket (A) over the screws provided
with the outlet box. When using “close-to-ceiling”
mounting, it is important that the mounting bracket (A) be
level. If necessary, use leveling washers (not included)
between the mounting bracket (A) and the outlet box. Note
that the at side of the mounting bracket (A) is toward the
outlet box.
Securely tighten the two mounting screws.
WARNING: To reduce the risk of re, electric shock or
other personal injury, mount the fan only to an outlet box or
supporting system marked acceptable for fan support and
use the mounting screws provided with the outlet box.
WARNING: The tab in the ring must rest in the groove of
the hanger ball (E). Failure to properly seat the tab in the
groove could cause damage to the wiring.
WARNING: The hook is only to hold the fan while attaching
wiring. Failure to hang as instructed may result in the tab
breaking causing the fan to fall. The hook must pass from the
inside to the outside of the canopy.
Carefully lift the fan motor assembly (G) up to the
mounting bracket (A) and seat the hanger ball (E) in the
mounting bracket (A) socket. Make sure the tab on the
mounting bracket (A) socket is properly seated in the
groove in the hanger ball (E). This will help to balance the
ceiling fan.
Carefully lift the fan motor assembly (G) up to the
mounting bracket (A) and hang the fan on the hook
provided using one of the holes at the outer rim of the
canopy (C).
A
Outlet Box
E
G
A
A
G
C
C
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10
Assembly — Hanging the Fan (continued)
9
Making the electrical connections
If you feel you do not have enough electrical wiring knowledge
or experience, have your fan installed by a licensed electrician.
Follow the steps below to connect the fan to your household
wiring. Use the plastic wire nuts (AA) with your fan. Secure the
plastic wire nuts (AA) with electrical tape. Make sure there are
no loose strands or connections.
WARNING: Check to see that all connections are tight,
including ground, and that no bare wire is visible at the wire
nuts, except for the ground wire.
NOTE: The fan must be installed at a maximum distance of
20 ft. from the remote control for proper signal transmission
between the remote control and the fan's receiving unit.
NOTE: If a longer downrod (not included) is needed, use the
extension cord (DD) to connect with the motor wires and
receiver.
CAUTION: Do not use with a wall light dimmer switch.
Insert the receiver (K) into the mounting bracket (A) with the
at side of the receiver (K) facing the ceiling.
Make wire connections from the fan to the receiver (K).
From fan To receiver
3-pin connector--------------- 3-pin connector
Make wire connections from the receiver (K) and fan to the
outlet box as follows, using the wire nuts (AA).
From receiver To outlet box
Black "AC in L" +
Red wire "for Light" ---------- Black wire (Hot)
White wire "AC in N" --------- White wire (Neutral)
From fan To outlet box
Green wires* ----------------- Green or bare wire (Ground)
* There are two green grounding leads: one from the mounting
bracket (A) and one from the hanger ball/downrod assembly (E) if
installed.
Turn the wire nut connections upward, spreading them
apart so the green (ground) and white wires will be on one
side of the outlet box and the black wire will be on the other
side. Carefully tuck the connections up into the outlet box.
3-pin connector
AA
A
Green
Black
Ground
conductorWhite
Outlet Box
White
Black
Red
E
K
11
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Assembly — Hanging the Fan (optional)
Single Switch Connections
9b
Dual Switch Connections
9c
On a single switch the fan and light can be turned on or off
together. Make wire connections as follows, using the wire
nuts (AA). Wall switch not included.
From Fan To Outlet Box
Black + Red Wires ---------- Black Wire (Hot)
White Wire ------------------- White Wire (Neutral)
Green Wires* ---------------- Green or Bare Wire (Ground)
On a dual switch the fan and light can be turned on or off
separately. Make wire connections as follows, using the
wire nuts (AA). Wall switch not included.
From Fan To Outlet Box
Black Wire (for Fan) --------- Black Wire (Hot #1)
Red Wire (for Light) --------- Red Wire (Hot #2 but may
be in a color other than black,
white or green)
White Wire ------------------- White Wire (Neutral)
Green Wires* ---------------- Green or Bare Wire (Ground)
AC IN
3-pin
connector
AA
A
Green
Ground
conductorWhite
White
Black
Red
E
SINGLE SWITCH
Black
Outlet Box
K
Red
AC IN
3-pin
connector
AA
A
Green
Ground
conductor
White
Outlet Box
White
Black
Red
E
DUAL SWITCH
Black
K
12
Assembly — Hanging the Fan (continued)
10a
Standard ceiling mounting
10b
Close-to-ceiling mounting
WARNING: The locking slots of the canopy (C) are provided
only as an aid to mounting. Do not leave the fan assembly
unattended until all four canopy mounting screws with lock
washers (EE) are engaged and rmly tightened.
WARNING: Make sure the tab on the mounting bracket (A)
properly sits in the groove in the hanger ball (E) before
attaching the canopy (C) to the mounting bracket (A) by
turning the canopy (C) until it drops into place.
WARNING: Locking slots of the canopy (C) are provided
only as an aid to mounting. Do not leave the fan assembly
unattended until all four canopy mounting screws with lock
washers (EE) are engaged and rmly tightened.
Slide the canopy (C) up to the ceiling. Make sure you have
placed the wires safely into the outlet box.
Secure the canopy (C) to the mounting bracket (A) with the
four canopy mounting screws with lock washers (EE)
included with your fan.
Raise up canopy ring (B) and line up the four grooves with
the four screw heads on the canopy (C). Once lined up,
slide the canopy ring (B) and secure it to the canopy (C)
until snug.
Remove the fan from the hook on the mounting bracket (A).
Secure the canopy (C) to the mounting bracket (A) with
the four canopy mounting screws with lock washers
(EE) provided.
Raise up canopy ring (B) and line up the four grooves
with the four screw heads on the canopy (C). Once
lined up, slide the canopy ring (B) and secure it to the
canopy (C) until snug.
EE
A
EE
B
C
E
EE
A
EE
B
C
13
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11
Attaching the fan blades
Assembly — Attaching the Fan Blades
Insert the blade (H) through the slot in the housing. Align
the holes from the blade (H) to the holes from the fan motor
assembly (G), and secure the blade in place with blade
support plate with screws and lock washers (I) provided.
Repeat this procedure with the remaining blades (H).
or cleaning the fan.
WARNING: To reduce the risk of personal injury, do not
bend the blades (H) while installing, balancing the blades (H)
or cleaning the fan.
WARNING: Do not insert foreign objects between rotating
fan blades (H).
G
H
I
14
Assembly — Installing the Light Kit
12
Installing the LED light kit to the
light kit mounting plate
While holding the 24W LED light kit (J) under the fan motor
assembly (G), snap together the wire connection plugs (KK) :
- White to white
- Black to black
Position the notches (LL) in the outer rim of the 24W LED
light kit (J) so they line up with the tabs (MM) on the inside
of the rim on the light kit mounting plate (NN). Carefully lift
the 24W LED light kit (J) up inside the light kit mounting plate
(NN) and secure it to the fan by turning the 24W LED light kit
(J) clockwise until snug.
CAUTION: Before starting installation, disconnect the power
by turning off the circuit breaker or removing the fuse at the
fuse box. Turning power off using the fan switch is not sufcient
to prevent electric shock.
MM
LL
J
KK
NN
G
NOTE: If the light kit could be wobbled by hand, it means the
light kit is not twisted completely till the right position. Keep
twisting the light kit till it could not be wobbled by hand.
15
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Operation
SETTING THE TRANSMITTER
NOTE: Batteries will weaken with age and should be replaced
before leaking takes place as this will damage the remote
control. Dispose of used batteries properly and keep them out
of the reach of children.
LEARNING PROCESS
CC
L
Remove the battery cover by pressing rmly on the arrow and
sliding the cover off.
Install two 1.5V AAA batteries (CC) (included).
Replace the battery cover on the remote control (L).
Ensure AC power to the fan is OFF to begin the learning process.
Slide the dip switch in the battery compartment to the "1"
position.
Turn the fan’s AC power ON.
Within 30 seconds of turning AC power on, press and release the
"LEARN" button located in the remote's battery compartment to
enter the learning function. The down light of your fan, if
applicable, will blink, and the fan blades will start to spin.
The fan will now accept commands from the added remote.
If you would like to set the dip switch back to the "0" position
after a learning, please re-pair the remote by following the
learning process again.
To add a remote to your fan’s memory, use the steps below:
NOTE: The remote has been pre-paired in the factory for your
convenience.
IMPORTANT: If you have two or more fans, please follow
steps below to control each fan independently. Also follow
steps below to re-pair the remote and the receiver when needed.
L
LEARN
NOTE: The dip switch in the battery compartment has been
set on “0” position for your convenience. If you want to
re-pair the remote, please set the dip switch on “1” position.
NOTE: If installing multiple fans on separate remotes, only
the fan being programmed should have AC power turned ON.
All other fans, even if they have already been programmed,
should have AC power OFF so they do not memorize other
remotes during the learning process. Separate the fan power
switches by approximately 2 meters.
16
Operation (continued)
OPERATING YOUR FAN AND REMOTE CONTROL
3 SPEED
BRIGHTNESS
COLOR TEMP.
ON / OFF ON / OFF
ALL
NOTE: The fan will store the last used speed setting for the
next time it is turned on.
Fan ON/OFF button: Press and release this button to turn the
fan on or off.
Light ON/OFF button: Press and release this button to turn the
light on or off.
NOTE: The default temperature of the ceiling fan light is
3000K (Soft White).
Correlated Color Temperature (CCT) changing.
Push and release the button to cycle through the three color
temperature options.
Option 1: 3000K (Soft White).
Option 2: 4000K (Bright White).
Option 3: 5000K (Daylight).
Fan 3 SPEED button: Press and release the “+” button to
increases the fan speed. Press and release the “-” button to
decreases the fan speed.
Light BRIGHTNESS button: Press and hold the “+” button to
increase the desired light level. Press and hold the “-” button
to decrease the desired light level.
Power ALL button: Press and release the power button to turn
the fan and light on or off.
Power on/off
Light on/off
Fan on/off
Fan on/
Increases /
decreases
fan speed
Light on/
light dimming
Signal light
Light color
temperature
17
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Operation (continued)
To install the remote control bracket (OO), remove the two
screws holding the switch cover plate (PP). Do not remove the
cover plate (PP). Orient the bracket (OO) by lining up the two
mounting holes with those on the cover plate (PP). Insert and
tighten the screws (QQ).
Then install the remote control holder (RR), orient the remote
control holder (RR) by lining up the two mounting holes with
those on the remote control bracket (OO). Insert and tighten the
screws (SS).
INSTALLING THE REMOTE CONTROL HOLDER
To install the remote control holder (RR), orient the remote
control holder (RR) by lining up the two mounting holes with
those on the cover plate (TT). Insert and tighten the screws (QQ).
FOR ROCKER-STYLE STYLE COVER PLATE
PPOO
QQ
RRSS
RRQQ TT
Operation (continued)
NOTE: Wait for the fan to stop before reversing the direction
of the blade rotation.
REVERSE SWITCH OPERATING INSTRUCTIONS
The reverse switch is located on the surface of the motor housing.
Slide the switch to the left for warm weather operation. Slide the
switch to the right for cool weather operation.
Warm weather - (Counterclockwise Direction) A downward air ow
creates a cooling effect. This allows you to set your air conditioner
on a warmer setting without affecting your comfort.
Cool weather - (Clockwise Direction) An upward air ow moves
warm air off the ceiling. This allows you to set your heating unit on
a cooler setting without affecting your comfort.
Reverse switch
18
19
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Application Set-Up
NOTE: For more information on smart remote set up, please
refer to the quick start guide located in the remote pack.
NOTE: To use Alexa to change the white temperature of the
light, please make sure the light is turned on rst.
Download the Hubspace™ app from the App Store or the Google Play Store to your mobile device.
Launch the app.
To register, enter your email address and a password. Or, login if you already have an account.
Bluetooth access is required for device setup.
Hubspace only shows WiFi networks that your device can use. Check your network only if an option does not appear during set up.
This Hubspace device requires a 2.4GHz Wi-Fi channel.
Most routers provide a 2.4 GHz WiFi channel.
If you do not see your Wi-Fi network name when you attempt to connect your device, please check your router settings.
In the Hubspace app, tap the plus sign in the upper right corner.
Scan your product’s QR code. You can nd a copy of the QR code on the device itself and in the Quick Start Guide.
If the QR code cannot be scanned for some reason, you can enter the code manually. Tap Enter Code and follow the instructions.
Connect your device to power and follow the instructions on screen.
Scan problem?
If you are unable to access the QR code for your light, you can put it into discovery mode with the following sequence:
Switch the device off and on 5 times. The light will pulse to show that it can now be discovered.
In the Hubspace app, tap the plus sign in the upper right corner and follow the instructions to discover devices. More than one
device can be added at a time using this method.
(For lighting and fan products only)
In the Hubspace app, tap the Hubspace button.
Select the Integrations tab, choose your voice assistant and follow the instructions.
Questions, problems missing parts?
Please call Hubspace Customer service
8 a.m. - 7 p.m. EST, Monday - Friday;
9 a.m. - 6 p.m., EST, Saturday
(877) 592-5233
GETTING STARTED
VERIFY YOUR NETWORK
ADD A DEVICE
SET UP YOUR VOICE ASSISTANT
For problems connecting to Hubspace device, see the Troubleshooting section.
Voice Commands
When you want to... Ask Alexa to...
Turn on the fan only. … turn on <device name> fan power.
Turn off the fan only. … turn off <device name> fan power.
Turn on the light only. … turn on <device name> light power.
Turn off the light only. … turn off <device name> light power.
Change the brightness. ... Set <device name> brightness to 75%.
… Set <device name> light to 25%.
… Make <device name> dimmer.
… Make <device name> brighter.
… Dim <device name>.
… Brighten <device name>.
… Dim <group name>.
… Brighten <group name>.
Change the White Temperature.
… Change <device name> to Soft White
… Change <device name> to Bright White.
… Change <device name> to Daylight
… Change <device name> to Soft White
… Change <device name> to Bright White.
… Change <device name> to Daylight
.... Change <device name> to Incandescent.
Change the fan speed. … Set <device name> speed to fastest.
… Set <device name> speed to fast.
… Set <device name> speed to medium.
… Set <device name> speed to slow.
… Increase <device name> speed.
… Decrease <device name> speed.
Alexa
When you want to... Ask Google to...
Turn on the fan only. … turn on <device name> fan power.
Turn off the fan only. … turn off <device name> fan power.
Turn on the light only. … turn on <device name> light power.
Turn off the light only. … turn off <device name> light power.
Change the brightness. ... Set <device name> brightness to 75%.
… Set <device name> light to 25%.
… Brighten <device name>.
… Dim <device name>.
… Brighten <room name>.
… Dim <room name>.
Change the White Temperature.
Change the fan speed. … Set <device name> speed to fastest.
… Set <device name> speed to fast.
… Set <device name> speed to medium.
… Set <device name> speed to slow.
… Increase <device name> speed.
… Decrease <device name> speed.
Google
The Tyra 52 in. Ceiling Fan works with Alexa and Google Assistant.
This section lists some of the voice commands you can use. To view these and other commands, go to http://hubspaceconnect.com/.
20
21
Please contact 1-877-592-5233 for further assistance.
HOMEDEPOT.COM/HUBSPACE
Check the support connections, brackets, and blade attachments twice a year. Make sure they are secure. Because of the fan’s
natural movement, some connections may become loose over time. It is not necessary to remove the fan from the ceiling.
Clean your fan periodically. Use only a soft brush or lint-free cloth to avoid scratching the nish. The plating is sealed with a lacquer to
minimize discoloration or tarnishing.
(Optional) Apply a light coat of furniture polish to the wood blades.
(Optional) Cover small scratches with a light application of shoe polish.
Do
Care and Cleaning
Use water when cleaning. Water could damage the motor, or the wood, or possibly cause an electrical shock.
Apply oil to your fan or motor. The motor has permanently-lubricated sealed ball bearings.
Do not
Troubleshooting
Problem Solution
The fan will not start.
Check the main and branch circuit fuses or breakers.
Check the line wire connections to the fan and switch wire connections in the switch housing.
Check to make sure the frequency switches from the remote control and receiver are set to the same
frequency.
Turn the AC power off, and turn the AC power on after 10 seconds.
Reset the transmitter by going through the transmitter “LEARNING PROCESS”.
The fan sounds noisy.
Make sure all motor housing screws are snug.
Make sure the screws that attach the fan blade to the motor hub are tight.
Make sure the wire nut connections are not rattling against each other or the interior wall of the switch
housing.
Allow a 24-hour "breaking-in" period. Most noises associated with a new fan disappear during this time.
If using the ceiling light kit, make sure the glassware is secured tightly.
Make sure there is a short distance from the ceiling to the canopy. It should not touch the ceiling.
Make sure your ceiling box is secure and that rubber isolator pads are used between the mounting
bracket and outlet box.
The remote control is
not working.
Do not connect the fan with wall mounted variable speed control(s).
Make sure the frequency switches are set correctly.
Reset the transmitter by going through the transmitter “LEARNING PROCESS”.
The fan wobbles.
Fan moves backwards and
forwards when turned on.
This is normal start-up procedure for DC motor fans. The partial movement during start-up is the result
of the DC motor aligning the internal magnetic poles for proper motor operation. This design saves
electricity and allows the fan to operate much quieter than standard AC motor fans.
Verify that all blades and blade bracket screws are secure (most fan wobble problems are caused by
loose parts). Once the fan is properly installed, run the ceiling fan for 10 minutes to let the fan self-adjust.
If wobble occurs after running the fan for 10 minutes, verify blade level using the following process:
Select a point on the ceiling above the tip of one of the blades, then select any fan blade and
measurefrom the center of the selected blade to the point on the ceiling. Rotate the fan until the next
blade ispositioned and repeat the measurement using the same point from the ceiling for every blade.
Measurement deviations should be within 1/8 in.
If all deviations are less than 1/8 in. and the fan continues to wobble, please call Customer Service
(1-877-592-5233) to order a complimentary blade balancing kit.
If deviation is greater than 1/8 in., please call Customer Service (1-877-592-5233) to order
complimentary replacements of your brackets.
Troubleshooting (Hubspace
TM
)
Problem Solution
My hubspace device is not
connecting to Wi-Fi.
Make sure your device is connected to a power source.
Your Internet connection or Wi-Fi network may be down.
Make sure you have a 2.4GHz capable Wi-Fi network within range of the device you are trying to add.
Look for it where other stickers are on the product. A copy of the QR code is also included in your
device’s documentation.
I cannot nd the QR code.
Remove the device from your account, then add it back. Devices also reset when they transfer to a
new account.
How do I reset the device?
Yes:
Use the app on a phone with an Internet connection like LTE.
The phone must be within Bluetooth range of your Hubspace device.
Can I scan the same QR code to
add multiple products?
My device is in a location that
does not have Wi-Fi. Can I still
use it with the Hubspace app?
Under the QR code are numbers. You can enter those in manually instead of scanning the code.
The QR code has become
damaged. How do I add the
device?
Scan the QR code and it will transfer to your account.
A device is on another
account. How do I transfer it?
Scan the QR code and it will transfer to your account.
No. Each product has a unique QR code.
The device is on and I scanned
the QR code, but the app
cannot connect to it.
My device cannot nd any
Wi-Fi networks.
Make sure your Wi-Fi signal strength is sufcient. You may need to move your router, use mesh
Wi-Fi, or Wi-Fi extenders.
My device is ofine for long
periods of time.
22
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
WARNING: Changes or modications to this unit not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Retain this manual for future use.
1-877-592-5233
HOMEDEPOT.COM/HUBSPACE
Questions, problems, missing parts? Before returning to the store,
8 a.m. - 7 p.m., EST, Monday - Friday, 9 a.m.- 6 p.m., EST, Saturday
call Hubspace Customer Service
