Troubleshooting Tips:
There is an excessive noise coming from the machine
The machine has a float in the dirty water tank that is designed to rise with the level of the water.
However, if the machine is jolted, or there is a large amount of foam in the tank, the float may rise
to the top. The rising float will block the suction and the machine will make a high pitched noise.
To return the float to its original position, simply switch the machine off, allow it to drop down and
then try again
I have had no power for over 24 hours
Replace the fuse in the plug with another 13 amp fuse
Check the suction from the motor
Remove the dirty water tank and switch the machine on
Place your hand over the circular hole located on the machine, where the dirty water tank sits
Check the suction from the machine
Open the door on the nozzle where the hose fits in
Switch the machine on and place your hand over the hole to test the suction
The machine is not releasing water
This model comes with a hose attachment for cleaning stairs and upholstery, or can be used
through the main machine for cleaning your carpet
Are the spinscrub brushes not turning?
Switch the machine off and unplug from the wall socket
Remove the spinscrub brushbar
Check the spindle on the top of the brushbar
The spindle should be approximately 1 inch in length and should have flat sides (not rounded)
