PROVEN TO CLEAN BETTER
THAN THE LEADING RENTAL
CDCW-PMXP
LET’S GET STARTED.
®
2
Let’s talk safety
Basic safety precautions
This carpet washer is intended for household use only and NOT for
commercial or industrial use.
• Only use the carpet washer indoors and keep the area you’re cleaning well lit.
• Keep fingers, hair and loose clothing away from moving parts and openings whilst
using the carpet washer.
• Before using the carpet washer test your carpets/rugs/upholstery for
colourfastness and pile distortion.
• This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of
the appliance in a safe way and understand the hazards involved. Children shall
not play with the appliance. Cleaning and user maintenance shall not be made by
children without supervision.
• Only Vax recommended tools and solution should be used with this carpet
washer. Using other solutions may invalidate the guarantee.
Dont's
• Don’t leave the carpet washer plugged in when unattended.
• Don’t use the carpet washer if it has been dropped, damaged or left outdoors.
• Don’t run over the power cord or use the carpet washer if the power cord or
plug is damaged. If the supply cord is damaged, it must be replaced by a qualified
person in order to avoid a hazard.
• Don’t use the carpet washer to pick up any flammable or combustible materials
(lighter fluid, petrol, kerosene etc.) or use the carpet washer in an area with
explosive vapours or liquid.
• Don’t handle the plug or use the carpet washer with wet hands.
• Don’t pull or carry the carpet washer by the power cord.
• Don’t use the carpet washer to pick up hot coals, cigarette butts, matches or
smoking hot burning items or use in an area where there may be harmful fluids
(chlorine, bleach and ammonia drain cleaner).
• Don’t use the power cord as a handle, pull the power cord around corners or
sharp edges, or close a door over the power cord.
• Don’t unplug the carpet washer by pulling on the power cord.
• Don’t carry the carpet washer while it’s switched on.
• Don’t attempt to remove blockages with sharp objects as this may cause damage
to the carpet washer.
• Don’t use the carpet washer with incorrect voltage as this may result in damage
or injury to the user. The correct voltage is listed on the ratings label.
3
Do's
• Check with the manufacturer of your flooring prior to using the carpet washer.
• The clean water tank should be filled with warm water (max 40°C) only. Filling
the clean water tank with hot or boiling water will damage the machine and
invalidate the guarantee.
• Always vacuum your flooring thoroughly before using the carpet washer.
• Test all carpets/rugs/upholstery before full usage. Run the carpet washer over a
small hidden area. If no damage or pile distortion occurs continue cleaning.
• Always replace the fuse in the plug with a British 13amp fuse.
• Always unplug the carpet washer before carrying out any maintenance and
before connecting or disconnecting the hose/accessories.
• Always check tools and accessories are free from damage, dirt and debris before
using.
• Take extra care when cleaning on the stairs.
• Always protect the power cable from heated surfaces or near open flames.
• Turn off all controls on the carpet washer before disconnecting or connecting
the power cord. After use always wrap the power cord around the cord clips
provided.
• Always keep the power cord away from the brushes whilst using the carpet
washer.
• Use only CE/UKCA approved 13amp extension cords, non-approved extension
cords may overheat. Care should be taken to arrange the extension cord as it can
be a trip hazard.
• Always use the carpet washer with all water/solution tanks and filters in place.
• Keep all openings clear and free from debris as this may affect the airflow/
suction.
• Always use the carpet washer in an upright position. To prevent motor damage
from dirty water, never hold the carpet washer upside down or on its side.
• Store the carpet washer in a cool, dry area. Before storing the carpet washer
please ensure all water/solutions tanks and filters are thoroughly clean and dry.
PLEASE KEEP INSTRUCTIONS FOR FUTURE USE AND USE ONLY AS
INSTRUCTED IN THIS GUIDE.
Thank you for buying this Platinum Power Max Pet-Design.
Taking care of your carpets
The Platinum Power Max Pet-Design is designed to make washing carpets regularly, as eective
and ecient as possible and this user guide will help you get the most out of your machine.
Maintaining your carpets will ensure they keep their appearance for longer and smell fresh and
clean. You’ve chosen carpets for your home for a reason and Vax will help you take good care
of them.
Taking care of your Platinum Power Max Pet-Design
Also inside this guide are instructions on maintaining your new machine, so that it’s always ready
when you are to tackle your carpets.
We’re here if you need us
Instead of taking your machine back to the shop,
simply visit our online support:
support.vax.co.uk
Still need to get in touch?
Our UK based Customer Care Team are here to support you.
For help with assembly, operational or performance problems, or buying and tting new accessories,
you can nd all our contact details at vax.co.uk/contact
This user guide can be found online at: support.vax.co.uk
®
4
5
Contents
Let's talk safety
Getting to know your machine
Getting started
Using your machine
Taking care of your machine
What to do if it goes wrong
Getting in touch
Accessories
2 - 3
6
7
8 - 13
14 - 16
18
19
17
2.5m Hose Pre-treatment wand
Hard oor squeegee 500ml Platinum
Antibacterial solution
250ml Pet Stain & Odour
Remover solution
Accessory bag
SpinScrub tool
Included with your machine
2-in-1 Antimicrobial Tool
(multi-purpose & hard floor attachments)
Getting to know your machine
Technical Specication
Name Vax Platinum Power Max Pet-Design
Code CDCW-PMXP
Cord length 9m
Weight 9.47kg
Wattage: See rating label on machine for details.
Voltage: See rating label on machine for details.
Accessories & Consumables
SpinScrub Tool
1-9-133245-00
2-in-1 Antimicrobial Tool
1-9-142215
Subject to technical change without notice.
*To purchase consumables and accessories, please visit vax.co.uk
On/O
pedal
Recline pedal
Quick cord
release hook
Solution trigger (hidden)
Handle lock dial
Boost trigger
Clean water/solution tank
release button
Handle
Clean water/solution tank
Rinse/Wash dial
Clean water/solution tank caps
Nozzle
Quick Clean function
Dirty water tank
Dirty water release latch
Hose and solution
connection port (hidden)
Nozzle release clip
6
SpinScrub brushes
and brushbars
7
Assembling your carpet washer
Turn handle lock dial
clockwise to lock
in position.
Fit the nozzle; align the
tabs at the top of the nozzle
with the machine. Push the
nozzle backwards until it
clicks into place.
Assemble the tanks by tilting
and lining up the front of
the tank to the washer and
pushing the tank back until
it clicks into place.
IMPORTANT: Carpets should be dry vacuumed thoroughly before washing.
• Test for colourfastness - Wet a white absorbent cloth with the solution. In a small hidden area of your carpet/rugs/
upholstery, gently rub with the dampened cloth. Wait ten minutes and check for colour removal or bleed with white
paper towel or cloth. Check all carpets/rugs/upholstery material before rst use and if your carpet has more than
one colour, check all colours.
• Test all carpets/rugs/upholstery before full usage. Run the carpet washer over a small hidden area. If no damage or
pile distortion occurs continue cleaning.
• When cleaning an entire room, move furniture out of the area to be cleaned. If the furniture cannot be moved,
place aluminium foil or wax paper under the legs. This will prevent wood nishes from staining your carpet. Pin up
furniture skirts and curtains.
• When using the carpet washer, basic safety precautions should always be observed and don’t over saturate
your carpets.
• Only use Vax carpet solution. Using other solutions may cause excess foaming and will invalidate your guarantee.
• The clean water tank should only be lled with warm water (max 40�C). Filling the clean water tank with hot/
boiling water will damage your machine and invalidate the guarantee. This is a powerful carpet washer, before
plugging in make sure all controls are turned o also hold carpet washer rmly when staring and during use.
PLEASE READ ‘LET’S TALK SAFETY’ AT THE BEGINNING BEFORE USE
Stand the base of the carpet
washer on the oor in the
upright position. Line up the
handle with the main body
and push into place.
Getting started
8
Filling the water/solution tank and cleaning modes
Press the clean water/
solution tank release
button, pull and lift to
remove the tank.
Twist the water/solution
tank cap anti-clockwise
and remove.
Pour the required amount
of carpet cleaning solution
into the tank. Tighten the
cap before returning the
tank to the washer.
Fill the clean water tank
with warm water (max
40°C). Fill to max ll line
for a Deep Clean, and ll to
the Quick Clean ll line for
a quick surface clean.
Tilt and line up the front of
the tank to the washer and
push the tank back until it
clicks into place.
Turn the wash/rinse dial
to ‘wash’. The SpinScrub
brushes and brushbar
deep clean your carpets
with water and solution
removing dirt and stains.
TIP
This machine has an auto mix tank so any solution
not used can be poured back into the bottle.
Plug into the mains,
press the On/O button
to switch on.
Choose the cleaning
mode by turning the dial
on the base.
NOTE: Carpets should be dry vacuumed thoroughly before washing. For heavily soiled areas, it may be necessary
to repeat the cleaning process. Make criss-crossing strokes across the original pattern and overlap with each pass.
Quick Clean Mode:
Best for a quick, surface
clean - carpets dry in as
little as 1 hour.*
Deep Clean Mode:
Best overall results for
a thorough, deep clean.
Using your machine
*Tested in Quick Clean mode. Results may vary.
9
Turn the wash/rinse dial
to ‘rinse’. Only water
is released to remove
solution residue.
IMPORTANT: Your dirty water tank is tted with a oat. When the dirty water tank is full, or the oorhead is not in
contact with the carpet, the oat will shut o the suction on the carpet washer. You will be able to hear if this has
happened as the motor noise on the machine will increase. Once the oat is activated, empty the dirty water tank if full.
If the dirty water tank is not full then turn o your machine at the power switch and wait for the oat to settle.
Squeeze the trigger
to release the solution
and water mix.
Press the recline pedal
and pull handle backwards.
For tough stains press
the boost trigger together
with the solution trigger
to release more water/
solution mix.
TIP
For best cleaning results use
slow straight parallel strokes.
Intermittent dry forward
strokes will increase water
pick up. The ‘rinse’ mode
will also work when using
the hose.
For best results apply water/solution on
the forward stroke and release the trigger
on the backward stroke to pick up water/
solution. For a dryer nish, follow with an
additional dry stoke with no trigger pressed.
Using your machine
10
Using the hose and tools
NOTE: The carpet washer should be in the upright position when using the hose and tools; this will de-activate
the SpinScrub brushes and brushbar.
Pour the required amount
of carpet cleaning
solution into the tank.
Fill the clean water tank
with warm water
(max 40°C).
Turn the wash/rinse dial
to ‘wash’.
Pull down the accessory
hose connector cover.
Push the hose end and
hose solution connector
into the hose and solution
connection port.
Plug into the mains and
press the On/O button
to switch on.
Select the SpinScrub or 2-in-1 Antimicrobial tool. Slide the
tool over the tab at end of the hose until it clicks into place.
Press the trigger on the hose
to release solution/water.
Squeeze the trigger on the forward stroke and release the trigger
on the backward stroke to pick up water/solution. For a dryer nish,
follow with an additional dry stoke with no trigger pressed.
TIP
Use the carpet washer
or hose to pick up spills
before washing and
cleaning the area.
Using your machine
11
Using the pre-treatment wand
Pre-treating your carpet before washing will help to remove stubborn stains. Do not saturate your carpet.
Push the wand connector
into the solution tube port.
Plug into the mains and
press the On/O button
to switch on.
Press and hold the trigger
on the pre-treatment
wand, spraying evenly
over stubborn atains
Leave the solution for
10-15 minutes before
washing carpet.
Pour the required amount
of pre-treatment solution
into the tank.
Fill the clean water tank
with warm water
(max 40°C).
Turn the wash/rinse dial
to ‘wash’.
Pull down the accessory
hose connector cover.
Using your machine
12
Washing hard oors
CAUTION: To prevent damage to wood oors and other hard oors, follow the ooring manufacturer's
cleaning recommendations. Inspect the oor surface for a worn nish, bare wood or separated joints.
It is not recommended to use the carpet washer on oors if any of these conditions exist. Test on an
inconspicuous area rst.
IMPORTANT: Hard oors should be dry vacuumed thoroughly before washing.
Before attaching the hard oor squeegee onto the carpet washer, either remove the tanks or make sure the tanks are
empty before lying the carpet washer on its back.
Pour the required amount
of solution into the tank.
Fill the clean water tank
with warm water
(max 40°C).
TIP
For best results, clean hard
oors in Quick Clean Mode
Lie the carpet washer on
its back and line up the
squeegee with the nozzle.
Hold the front of the squeegee onto the
edge of the nozzle and push the squeegee
under the nozzle until it clicks into place.
Using your machine
13
Press the dirty water
tank release latch and
pull the tank to remove.
Pull and lift the dirty water
tank clip to release the lid.
Lift the tank lid to remove.
Empty the dirty water over the sink. Rinse
the dirty water tank and lid under water
(max 40°C) to remove dirt/debris.
Clean the lter screen
located at the back of the
dirty water tank.
Emptying and cleaning the dirty water tank
To re-t, tilt the dirty water tank
and line the front of the tank up
onto carpet washer. Push back
until it clicks into place.
CAUTION: Always unplug the carpet washer before performing any maintenance/troubleshooting checks.
IMPORTANT: Empty and rinse out clean and dirty water tanks and leave to air dry before replacing.
Do not leave solution stored in the tanks between uses.
Using your machine
14
IMPORTANT: If the nozzle is tted incorrectly, this will cause poor dirty water pick up.
Remove both tanks and tilt
the carpet washer back.
Lift the nozzle release clip
and pull the nozzle forward,
separating the tabs on the
nozzle and carpet washer.
Rinse the nozzle under
water to remove dirt/debris.
To replace the nozzle, line
up the tabs on the nozzle
with the tabs underneath the
front of the carpet washer.
Push the nozzle down until
it clicks into place.
Removing and cleaning the nozzle
CAUTION: Always unplug the carpet washer before performing any maintenance/troubleshooting checks.
Taking care of your machine
15
Line up spindle and tabs on
side of spin scrub cover into
carpet washer, push rmly
until it clicks into place.
Using a pair of scissors,
remove any threads or
hair caught around the
brushes. Rinse under
water to remove debris.
Removing and cleaning the SpinScrub brushes
Firmly pull the sides
of the SpinScrub
cover and remove the
SpinScrub brushes.
Lie the carpet washer on its
back exposing the SpinScrub
brushes and brushbar.
TIP
Carpets and hard oors should be dry
vacuumed thoroughly before washing.
This will help prevent excessive build
up of dirt/debris in the nozzle.
Taking care of your machine
16
Removing and cleaning the brushbar
To ret, loop the brushbar
through the belt and onto
the belt grip.
Line up the ‘right’ side
brushes with base and slide
into place. Attach brushbar
to side brushes.
Pull and slide the right side
brushes together with the
brushbar. Remove the side
cap from the brushbar and
unloop the brushbar from
the belt.
Ret the belt guard and tighten the 2 screws. Replace and
tighten the 4 screws on the side brushes and ret the rug
guards tightening the 4 screws to secure.
Attach the other side
of the brushbar to the side
brushes. Slide onto the side
of the base and into place.
Pull and slide the left side
brushes and remove the
side cap from the brushbar.
Using a crosshead screwdriver remove the 4 screws
on the side brushes and the top and bottom screws
from each of the rug guards (metal pins) to get access
to the brushbar.
Using a crosshead
screwdriver, undo the 2
screws and remove the
belt guard.
Using a pair of scissors,
remove any threads or hair
caught around the brushes.
Rinse under water to
remove debris.
Taking care of your machine
17
Don’t forget your solution!
Order at: www.vax.co.uk/spares-and-solutions
Platinum Antibacterial (1.5l)
1-9-142404
Platinum Antibacterial Carpet Cleaning Solution deep
cleans carpets and removes stubborn stains.
Safe to use on wool carpets - Woolsafe approved.
Accessories
18
IMPORTANT: Always unplug the carpet washer before performing any maintenance/troubleshooting checks.
SolutionProblem
• The plug may not be fully pushed into the electrical socket.
• Check if the fuse in the plug needs replacing. Always replace
with a British 13amp fuse.
Why won’t the carpet
washer turn on?
• Check the contents on the box to make sure the part is
denitely included with your washer.
There is an
accessory missing
Why won’t the solution/
clean water dispense?
• The oat in the dirty water tank may have been activated.
Empty the dirty water tank wait for the oat to settle before re-starting
your carpet washer.
• Check the SpinScrub and brushbar for blockages and clear.
• The dirty water tank may not be tted correctly, also make sure the lid
is pushed down securely.
• Check the nozzle for blockages and clear.
• Check the nozzle is correctly tted. Go to ‘Taking care of your machine’.
• Check the lter screen located in the dirty water tank for dirt and debris.
Go to 'Emptying and cleaning the dirty water tank'.
Why won’t the carpet
washer pick up?
• The brushes will only spin when the carpet washer is reclined.
• Check the SpinScrub and brushbar for blockages and clear.
Go to 'Removing and cleaning the brushbar / SpinScrub brushes'.
• Check for damage to the brushbar and the spindle on the back of the
SpinScrub brush.
Why won’t the
brushes spin?
What to do if it goes wrong
• Make sure the clean water tank is tted securely.
Go to ‘using your machine’.
• Wash/Rinse dial has been set to Rinse, set dial to Wash to dispense
solution.
• The clean water tank valve may be stuck, hold the clean water tank over
the sink and press the valve underneath to release.
• Squeeze the trigger on the handle to release solution and water mix.
• The water/solution tank is empty. Rell the tank.
Go to ‘Using your machine’.
†
Registration required. Terms and conditions apply, see vax.co.uk for details.
Getting in touch
19
www.vax.co.uk
V1
Statement of Compliance: Manufacturer/EU importer: Vax Limited, hereby on our own responsibility, declare that the CDCW-PMXP
is manufactured in compliance with the following Legislation:
Safety: 2014/35/EU Low Voltage Directive/Electrical Equipment (Safety) Regulations 2016. EMC: 2014/30/EU Electromagnetic
Compatibility Directive/ Electromagnetic Compatibility Regulations 2016.
Waste electrical products should not be disposed of with household waste.
Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice.
VAX is a trade mark of Techtronic Cordless GP.
© 2023 Techtronic Cordless GP. All rights reserved.
