Smart Fitness Scale
User Manual
Thank you for purchasing
the Smart Fitness Scale
by Etekcity.
If you have any questions or concerns, please reach out to our
helpful Customer Support Team at support@etekcity.com.
We hope you enjoy your new smart scale!
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Table of Contents
Package Contents
Specifications
Safety Information
Getting to Know Your Smart Scale
Display Diagram
Display Messages
Using the Smart Scale
Weighing Without the VeSync App
Weighing With the VeSync App
Maintenance
Troubleshooting
Limited Warranty Information
Customer Support
Questions or Concerns?
Mon–Fri, 9:00 am–5:00 pm PST/PDT
support@etekcity.com • 1-855-686-3835
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Package Contents
Specications
Model EFS-E661-WUS
EFS-E661-KUS
EFS-E661-PUS
Weight
Capacity
330 lb / 150 kg / 23.6
st
Increments 0.1 lb / 0.05 kg
Weight Units lb / kg / st
Platform Tempered Glass
Battery 3.7V, 300mAh Li-ion
Battery
Input 5V
1A
(USB-C Charging)
Auto-O 30 seconds
(after displaying body
metrics)
Dimensions 13.4 x 11.5 x 0.9 in /
34.0 x 29.2 x 2.3 cm
Operating
Systems
iOS
®
15.0+ or
Android™ 8.0+
Battery
Operating
Requirements
Operating ambient
temperature: 0–45°C,
Storage and
transportation
ambient temperature:
-10–50°C, altitude not
higher than 2000m
(air pressure not less
than 80kPa)
1 x Smart Fitness Scale
1 x USB-C Charging Cable
1 x Quick Start Guide
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Please read and follow all instructions and safety guidelines in this manual.
READ AND SAVE THESE
INSTRUCTIONS
Safety Information
MEDICAL
GENERAL USE
• Check the scale before using. Do
not use the scale if it is damaged
in any way.
• Do not strike or bang on the scale.
• Do not use the scale if there
is a crack on the glass. While
tempered glass is stronger
and fractures more safely than
ordinary glass, it may shatter
unexpectedly after developing
a slight crack. If you see a crack,
contact Customer Support (see
page 18).
WARNING: This scale uses a
harmless electrical current to
measure body fat. Consult a
healthcare professional before using
the smart scale if you use electronic
medical equipment such as a
pacemaker.
• This scale should not be used to
diagnose or treat any medical
condition.
• Scale data should not be used as
a substitute for medical advice
from a healthcare professional.
• The glass platform is slippery
when wet. Always make sure
the platform and your feet
are dry before stepping on for
measurement.
• Place the scale on a hard, flat
surface to avoid tipping.
• To weigh safely and accurately,
stand with your feet shoulder-
width apart while on the scale.
• Do not stand on the edge of the
scale or jump on the scale.
• Avoid standing on the scale for a
long period of time, or when not
measuring yourself.
• Do not overload the scale.
Maximum weight capacity is 330
lb / 150 kg / 23.6 st.
• Keep the scale in a cool area with
low humidity.
• Keep the scale away from heat
sources, such as ovens or heaters.
Avoid temperature fluctuations.
• Store the scale in a horizontal
position, not a vertical position.
• Do not use while charging.
Remove the charging cable
before using.
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SAVE THESE INSTRUCTIONS
BATTERY WARNING:
• Disposal of a battery into fire or a
hot oven, or mechanically
crushing
or cutting of a battery, may result
in an explosion;
• Leaving a battery in an extremely
high temperature surrounding
environment, such as sunshine,
fire, or hot surface, may result in
an explosion or the leakage of
flammable liquid or gas;
• A battery subjected to extremely
low air pressure may result in
an explosion or the leakage of
flammable liquid or gas.
• This scale is not to be used by
persons (including children) with
reduced physical, sensory or
mental capabilities, or lack of
experience and knowledge, unless
they have been given supervision
or instruction concerning use
of the appliance by a person
responsible for their safety.
• Handle with care.
• Not for commercial use.
• Household use only.
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Getting to Know Your Smart Scale
A. Weighing Platform
B. Non-Conductive Areas
C. LCD Display
D. USB-C Charging Port
E. Reset Button
F. Anti-Skid Padding
A
C
B
F
E
D
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Display Diagram
Display Messages
A. Bluetooth
®
Indicator
B. Biometric
C. Battery Indicator
D. Increase/Decrease Indicators
E. Measurement
F. Measurement Unit
G. Secret Mode Indicator
H. Zero-Current Mode Indicator
I. Display Lock Indicator
A C
D
F
B
E
G
H I
The scale is clearing (calibrating).
The battery is low and the scale needs to be charged.
The scale is overloaded. Step o the scale.
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1. Place the scale on a hard, flat surface
(not a carpet or mat).
2. Step on the scale, then step o. Wait
for the screen to display “0.00” before
weighing.
3. Place dry, bare feet on the scale’s
conductive areas. Stand on the scale
until the display flashes several times,
then shows your final measurement.
Using the Smart Scale Weighing Without the
VeSync App
Note:
• Fully charge before first use.
• Turning on Zero-Current Mode in the
VeSync app will turn o the scale’s
electrical current and will only provide
measurements for weight. This mode
can be helpful for users who are
pregnant or who have implanted
medical devices, such as pacemakers.
• This scale is not recommended for
children under the age of 6 because
data may be inaccurate.
• Placing the scale on soft surfaces
such as shaggy carpet may cause
inaccurate measurements or tipping.
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1. To download the VeSync app,
scan the QR code or search “VeSync”
in the Apple App Store
®
or Google
Play Store.
Weighing With the VeSync App
Note:
• The VeSync app is continually being
improved and may change over time.
If there are any dierences, follow the
in-app instructions.
• Requires device to run app, Wi-Fi
®
or mobile data, and iOS version 15 or
Android version 8 (or above). Standard
data and messaging rates may apply.
Registration is required.
Note: For Android™ users, choose “Allow” to
use VeSync.
Note: You must create your own VeSync
account to use third-party services and
products. These will not work with a guest
account. With a VeSync account, you
can also allow your family and friends to
control your smart scale.
Note: Your phone must have
Location turned on while your
phone is connecting to your smart
scale. This is required to establish the
Bluetooth
®
connection. You can turn
Location o after your smart scale is
finished connecting to the VeSync app.
Note: If you don’t identify with the available
gender options (or are unsure), pick the option
that you think best physically matches you.
This choice is used for physical measurements,
such as body fat percentages.
VESYNC APP SETUP
2. Open the VeSync app. Log In or
Sign Up.
3. Follow the in-app instructions to set
up your smart scale.
CREATING A USER
Important: Entering inaccurate
information will make the scale’s
measurements less accurate.
If you are a new user, you will need
to enter physical information before
weighing yourself for the first time so the
scale can calculate your body metrics.
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Note: The default measurement unit
is pounds (lb).
SWITCHING UNITS
1. Tap on the scale and open the
VeSync app (see VeSync App Setup,
page 9).
2. Follow the in-app instructions to
connect your smart scale if you have
not already.
3. Select your connected scale, go the
settings menu
, and choose lb, kg,
or st.
4. After changing units, the scale
will display the selected unit of
measurement.
WEIGHING MODES
• Secret Mode: Uses the Increase/
Decrease Indicators to show your
progress by comparing your previous
result to your current result. This
mode does not show the actual
measurement value.
• Zero-Current Mode: Turns o the
scale’s electrical current and only
provides measurements for weight
and BMI. This mode can be helpful for
users who are pregnant or who have
implanted medical devices, such as
pacemakers.
• Baby Mode: To weigh your baby or
pet, tap
and follow the in-app
instructions for weighing. Baby Mode
will not measure other body metrics
and will only measure weight and BMI.
Weighing With the VeSync App (cont.)
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CLEARING THE SMART
SCALE
CLEANING THE SMART
SCALE
CHARGING THE SCALE
If the scale has been moved or flipped
upside down, it must be cleared to
ensure accurate results.
1. Place the scale on a hard, flat
surface.
2. Step on the scale until digits appear
on the display, then step o.
“
” will show on the display when the
scale needs to be charged. The battery
indicator will also show .
1. Insert the USB-C charging cable into
the charging port.
2. Plug the USB charging cable into
a DC 5V adapter and plug into an
outlet. You can also plug the cable
into a powered USB outlet.
3. The bars of the battery indicator will
continuously fill as the scale charges.
When completely charged, the
battery indicator will be filled.
Note: Charging the smart scale with the
original cable will provide the best results.
Maintenance
3. The scale will show “0.00” when
cleared.
• Use a slightly damp cloth to clean
the surface of the scale, followed by
a soft, dry cloth to wipe away any
remaining moisture.
• Do not use chemical or abrasive
cleaning agents to clean the scale.
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Troubleshooting
The scale doesn’t turn on.
• The scale may need to be charged. Plug in the scale and charge for 3 hours.
Information ashes on the display and then disappears.
• The scale’s battery is low and may need to be charged. Plug in the scale and charge for
3 hours.
The smart scale can’t connect to the VeSync app.
Please confirm the following before pairing:
• Make sure your phone’s operating system is running on iOS
®
15.0+ or Android 8.0+.
• Close and relaunch the VeSync app. Make sure you’re using the latest version.
• Make sure to allow VeSync’s Bluetooth
®
permission and turn on your phone’s Bluetooth
®
.
For Android users, please allow the app to access nearby devices in your phone’s settings.
• Make sure your scale and phone are within 30 ft / 10 m of each other.
• Make sure the scale is not currently connected to any other phone or app.
• The scale may need to be restarted. Use a safety pin or paper clip to press the Restart
button near the charging port to reset the scale.
• The scale should only be connected to your phone via the VeSync app. Do not connect
the scale to your phone’s Bluetooth settings.
• Make sure any VPN apps are turned o.
• Tap “Disconnected” on the top of the weigh-in screen to detect Bluetooth
®
errors.
Note: If your Android phone system is lower than Android™ 12.0+, please authorize the location (GPS)
permission of the VeSync app in your phone settings.
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My scale will only measure my weight, not other biometrics.
• If you’re wearing shoes or socks, the scale cannot measure biometrics such as body fat.
Step on the scale with bare feet.
• Make sure the scale is connected to the VeSync app (see VeSync App Setup, page 9).
• Make sure you entered your age, weight, and height in your account so the scale can
make calculations for your other biometrics.
• Wait about 15 seconds for the weighing process to finish.
• If your feet are too dry or too wet, the biometrics may not be detected. Skin can
become very dry during winter, apply moisturizer to your feet when it cannot measure
other biometrics.
• Check if Zero-Current Mode is on. If it is, the scale will only provide measurements for
weight and BMI, not other biometrics.
If your problem is not listed, please contact Customer Support (see page 18).
Troubleshooting (cont.)
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Federal Communication Commission Interference
Statement – Part 15
Attributions
Fitbit is a registered trademark(s) of Fitbit, Inc. and/or its aliates in the United States and other
countries.
Apple App Store and Apple Health are trademarks of Apple Inc.
Google, Android, and Google Play are trademarks of Google LLC.
Wi-Fi
®
is a registered trademark of Wi-Fi Alliance
®
.
Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its aliates.
iOS is a registered trademark of Cisco Systems, Inc. and/or its aliates in the United States and certain
other countries.
The Bluetooth
®
word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any
use of such marks by Arovast Corporation is under license. Other trademarks and trade names are those
of their respective owners.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
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FCC SDOC Supplier’s Declaration Of Conformity
Etekcity Corporation hereby declares that this equipment is in compliance with the FCC Part 15 Subpart
B. The declaration of conformity may be consulted in the support section of our website, accessible from
www.etekcity.com
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Limited Warranty Information
Etekcity Limited Product Warranty
Register your products at https://warranty.etekcity.
com/warranty to stay up to date with important
product information such as product updates,
limited warranties, usage and maintenance
recommendations, and notifications concerning
safety warnings or product recalls. Registration is not
required to claim your limited warranty.
Two (2) Year Limited Consumer Product Warranty
Etekcity Corporation (“Etekcity”) warrants that the
product shall be free from defects in material and
workmanship for a period of 2 years from the date of
original purchase (“Limited Warranty Period”), provided
the product was used in accordance with its use and
care instructions (e.g. in the intended environment and
under normal circumstances).
Your Limited Warranty Benefits
During the Limited Warranty Period and subject to
this limited Warranty Policy, Etekcity will, in its sole
and exclusive discretion, either (i) refund the purchase
price if the purchase was made directly from the
online Etekcity store, (ii) repair any defects in material
or workmanship, (iii) replace the product with another
product of equal or greater value, or (iv) provide store
credit in the amount of the
purchase price.
Who Is Covered?
This limited warranty extends only to the original
consumer purchaser of the product and is not
transferable to any subsequent owner of the product,
regardless of whether the product transferred
ownership during the specified term of the limited
warranty. The original consumer purchaser must
provide verification of the defect or malfunction and
proof of the date of purchase to claim the Limited
Warranty Benefits.
Be Aware of Unauthorized Dealers or Sellers
This limited warranty does not extend to products
purchased from unauthorized dealers or sellers.
Etekcity’s limited warranty only extends to products
Product Name
Smart Fitness Scale
Model
EFS-E661-WUS
EFS-E661-KUS
EFS-E661-PUS
For your own reference, we strongly
recommend that you record your order ID
and date of purchase.
Date of Purchase
Order ID
purchased from authorized dealers or sellers that
are subject to Etekcity’s quality controls and have
agreed to follow its quality controls. Please be aware,
products purchased from an unauthorized website or
dealer may be counterfeit, used, defective, or may not
be designed for use in your country. You can protect
yourself and your products by making sure you only
purchase from Etekcity or its authorized dealers.
If you have any questions about a specific seller, or if
you think you may have purchased your product from
an unauthorized seller, please contact our Customer
Support via support@etekcity.com.
What’s Not Covered?
• Normal wear and tear, including parts that might
wear out over time (e.g. batteries, filters, cleaning
brush, essential oil pads, etc.).
• If the proof-of-purchase has been altered in any
way or is made illegible.
• If the model number, serial number or production
date code on the product has been altered,
removed or made illegible.
• If the product has been modified from its
original condition.
• If the product has not been used in accordance
with directions and instructions in the user manual.
• Damages caused by connecting peripherals,
additional equipment or accessories other than
those recommended in the user manual.
• Damages or defects caused by accident, abuse,
misuse, or improper or inadequate maintenance.
• Damages or defects caused by service or repair of
the product performed by an unauthorized service
provider or by anyone other than Etekcity.
• Damages or defects occurring during commercial
use, rental use, or any use for which the product is
not intended.
• If the unit has been damaged, including but not
limited to damage by animals, lightning, abnormal
voltage, fire, natural disaster, transportation,
dishwasher, or water (unless the user manual
expressly states that the product is
dishwasher-safe).
• Incidental and consequential damages.
• Damages or defects exceeding the cost of
the product.
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Claiming Your Limited Warranty Service in 5 Simple
Steps:
1. Make sure your product is within the specied
limited warranty period.
2. Make sure you have a copy of the invoice and
order ID or proof-of-purchase.
3. Make sure you have your product. DO NOT
dispose of your product before contacting us.
4. Contact our Customer Support team via
support@etekcity.com.
5. Once our Customer Support team has approved
your request, please return the product with a
copy of the invoice and order ID.
Sole and Exclusive Remedy
THE FOREGOING LIMITED WARRANTY CONSTITUTES
ETEKCITY CORPORATION’S EXCLUSIVE LIABILITY,
AND YOUR SOLE AND EXCLUSIVE REMEDY, FOR
ANY BREACH OF ANY WARRANTY OR OTHER
NONCONFORMITY OF THE PRODUCT COVERED BY
THIS LIMITED PRODUCT WARRANTY STATEMENT. THIS
LIMITED WARRANTY IS EXCLUSIVE, AND IN LIEU OF
ALL OTHER WARRANTIES. NO EMPLOYEE OF ETEKCITY
CORPORATION OR ANY OTHER PARTY IS AUTHORIZED
TO MAKE ANY WARRANTY IN ADDITION TO THE
LIMITED WARRANTY IN THIS LIMITED PRODUCT
WARRANTY STATEMENT.
Disclaimer of Limited Warranties
TO THE FULLEST EXTENT PROVIDED BY APPLICABLE
LAW, EXCEPT AS WARRANTED IN THIS LIMITED
PRODUCT WARRANTY POLICY, ETEKCITY
CORPORATION PROVIDES THE PRODUCTS YOU
PURCHASE FROM ETEKCITY CORPORATION “AS IS”
AND ETEKCITY CORPORATION HEREBY DISCLAIMS
ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING
BUT NOT LIMITED TO ANY WARRANTIES OF
MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS
FOR PARTICULAR PURPOSE.
Limitations of Liability
TO THE FULLEST EXTENT PROVIDED BY APPLICABLE
LAW, IN NO EVENT WILL ETEKCITY CORPORATION,
ITS AFFILIATES, OR THEIR LICENSORS, SERVICE
PROVIDERS, EMPLOYEES, AGENTS, OFFICERS,
OR DIRECTORS BE LIABLE FOR: (A) DAMAGES OF
ANY KIND ARISING OUT OF OR IN CONNECTION
WITH PRODUCTS PURCHASED FROM ETEKCITY
CORPORATION IN EXCESS OF THE PURCHASE PRICE
PAID BY THE PURCHASER FOR SUCH PRODUCTS, OR
(B) INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL,
OR PUNITIVE DAMAGES EVEN IF ETEKCITY
CORPORATION OR ONE OF ITS SUPPLIERS HAS BEEN
ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF
SUCH DAMAGES. AND REGARDLESS OF WHETHER
CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH
OF CONTRACT, OR OTHERWISE. OUR LIABILITY SHALL
UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL
AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT,
NOR SHALL WE UNDER ANY CIRCUMSTANCES BE
LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL,
SPECIAL OR PUNITIVE DAMAGES OR LOSSES,
WHETHER DIRECT OR INDIRECT. EXCEPT AS COVERED
BY THIS LIMITED PRODUCT WARRANTY STATEMENT,
ETEKCITY CORPORATION SHALL NOT BE LIABLE
FOR COSTS ASSOCIATED WITH THE REPLACEMENT
OR REPAIR OF PRODUCTS PURCHASED FROM
IT, INCLUDING, BUT NOT LIMITED TO, LABOR,
INSTALLATION, OR OTHER COSTS INCURRED BY THE
USER AND, IN PARTICULAR, ANY COSTS RELATING TO
THE REMOVAL OR REPLACEMENT OF ANY PRODUCT.
Other Rights You May Have
SOME JURISDICTIONS DO NOT ALLOW FOR: (1)
EXCLUSION OF IMPLIED WARRANTIES; (2) LIMITATION
ON THE DURATION OF IMPLIED WARRANTIES; AND/
OR (3) EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES; SO THE DISCLAIMERS
IN THIS POLICY MAY NOT APPLY TO YOU. IN THESE
JURISDICTIONS YOU HAVE ONLY THE IMPLIED
WARRANTIES THAT ARE EXPRESSLY REQUIRED TO
BE PROVIDED IN ACCORDANCE WITH APPLICABLE
LAW. THE LIMITATIONS OF WARRANTIES, LIABILITY,
AND REMEDIES APPLY TO THE MAXIMUM EXTENT
PERMITTED BY LAW.
ALTHOUGH THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER
RIGHTS IN YOUR JURISDICTION. THIS STATEMENT
OF LIMITED WARRANTY IS SUBJECT TO APPLICABLE
LAWS THAT APPLY TO YOU AND THE PRODUCT.
PLEASE REVIEW THE LAWS IN YOUR JURISDICTION TO
UNDERSTAND YOUR RIGHTS FULLY.
Changes To This Policy
We may change the availability of this limited
warranty at our discretion, but any changes will not
be retroactive.
This warranty is made by:
Etekcity Corporation
1775 Flight Way, Suite 150
Tustin, CA 92782
USA
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Customer Support
If you have any questions or concerns
about your new product, please contact
our helpful Customer Support Team.
Mon–Fri, 9:00 am–5:00 pm PST/PDT
*Please have your order invoice and
order ID ready before contacting
Customer Support.
Etekcity Corporation
1775 Flight Way, Suite 150
Tustin, CA 92782
USA
Email: support@etekcity.com
Toll-Free: 1-855-686-3835
SUPPORT HOURS
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Notes
BL121624AC-M1_2411_EFS-E661-WUS
