ZKTeco BGM1000 User Manual

BGM1000 Series Barrier Gate (APP Version) User Manual

Thank you for choosing our product. Please read the instructions carefully

before operation. Follow these instructions to ensure that the product is

functioning properly. The images shown in this manual are for illustrative

purposes only.

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User Manual

BGM1000 Series Barrier Gate (APP Version)

Date: March 2024

Doc Version: 1.3

English

BGM1000 Series Barrier Gate (APP Version) User Manual

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(hereinafter the "Company" or "ZKTeco").

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is a registered trademark of ZKTeco. Other trademarks involved in this manual are

owned by their respective owners.

Disclaimer

This manual contains information on the operation and maintenance of the ZKTeco equipment.

The copyright in all the documents, drawings, etc. in relation to the ZKTeco supplied

equipment vests in and is the property of ZKTeco. The contents hereof should not be used or

shared by the receiver with any third party without the express written permission of ZKTeco.

The contents of this manual must be read as a whole before starting the operation and

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or incomplete, please contact ZKTeco before starting the operation and maintenance of the

said equipment.

It is an essential pre-requisite for the satisfactory operation and maintenance that the operating

and maintenance personnel are fully familiar with the design and that the said personnel have

received thorough training in operating and maintaining the machine/unit/equipment. It is

further essential for the safe operation of the machine/unit/equipment that personnel has read,

understood and followed the safety instructions contained in the manual.

In case of any conflict between terms and conditions of this manual and the contract

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ZKTeco offers no warranty, guarantee or representation regarding the completeness of any

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BGM1000 Series Barrier Gate (APP Version) User Manual

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This manual and the information contained therein may include technical, other inaccuracies or

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ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment malfunctions

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The product will be updated from time to time without prior notice. The latest operation

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If there is any issue related to the product, please contact us.

ZKTeco Headquarters

Address ZKTeco Industrial Park, No. 32, Industrial Road,

Tangxia Town, Dongguan, China.

Phone +86 769 - 82109991

Fax +86 755 - 89602394

For business-related queries, please write to us at [email protected]om.

To know more about our global branches, visit www.zkteco.com.

BGM1000 Series Barrier Gate (APP Version) User Manual

About the Company

ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial,

Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-

range Facial Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate

Recognition (LPR) gate controllers and Consumer products including battery-operated

fingerprint and face-reader Door Locks. Our security solutions are multi-lingual and localized in

over 18 different languages. At the ZKTeco state-of-the-art 700,000 square foot ISO9001-

certified manufacturing facility, we control manufacturing, product design, component

assembly, and logistics/shipping, all under one roof.

The founders of ZKTeco have been determined for independent research and development of

biometric verification procedures and the productization of biometric verification SDK, which

was initially widely applied in PC security and identity authentication fields. With the

continuous enhancement of the development and plenty of market applications, the team has

gradually constructed an identity authentication ecosystem and smart security ecosystem,

which are based on biometric verification techniques. With years of experience in the

industrialization of biometric verifications, ZKTeco was officially established in 2007 and now

has been one of the globally leading enterprises in the biometric verification industry owning

various patents and being selected as the National High-tech Enterprise for 6 consecutive years.

Its products are protected by intellectual property rights.

About the Manual

This manual introduces the operations of BGM1000 Series Barrier Gate (APP Version).

All figures displayed are for illustration purposes only. Figures in this manual may not be exactly

consistent with the actual products.

BGM1000 Series Barrier Gate (APP Version) User Manual

Document Conventions

Conventions used in this manual are listed below:

GUI Conventions

For Software

Convention Description

Bold font Used to identify software interface names e.g., OK, Confirm, Cancel.

>

Multi-level menus are separated by these brackets. For example, File >

Create > Folder.

For Device

Convention Description

< >

Button or key names for devices. For example, press <OK>.

[ ]

Window names, menu items, data table, and field names are inside

square brackets. For example, pop up the [New User] window.

/

Multi-level menus are separated by forwarding slashes. For example,

[File/Create/Folder].

Symbols

Convention Description

This represents a note that needs to pay more attention to.

The general information which helps in performing th

e operations

faster.

The information which is significant.

Care taken to avoid danger or mistakes.

The statement or event that warns of something or that serves as a

cautionary example.

BGM1000 Series Barrier Gate (APP Version) User Manual

Table of Contents

1 OVERVIEW ........................................................................................................................... 7

2 FEATURES AND FUNCTIONALITIES ................................................................................... 7

3 APPEARANCE AND DIMENSIONS ...................................................................................... 8

4 SPECIFICATIONS ................................................................................................................. 8

5 INSTALLATION PROCEDURE .............................................................................................. 9

INSTALLATION PRECAUTIONS .....................................................................................................9 5.1

CABLE EMBEDDING ....................................................................................................................9 5.2

BOOM ARM INSTALLATION ...................................................................................................... 10 5.3

5.3.1

BOOM ARM INSTALLATION PROCEDURE ................................................................................................................... 10

6 LEFT AND RIGHT DIRECTIONS ......................................................................................... 11

7 MAINBOARD WIRING INSTRUCTIONS ............................................................................. 11

WIRE CONNECTION OF THE NEW MAINBOARD ......................................................................... 12 7.1

CONNECTION WITH LPR CAMERA ............................................................................................ 12 7.2

CONNECTION WITH UHF CONTROLLER .................................................................................... 13 7.3

CONNECTION WITH LOOP DETECTOR ....................................................................................... 13 7.4

CONNECTION WITH VR10 RADAR SENSOR ............................................................................... 14 7.5

CONNECTION WITH INFRARED/PHOTOCELL DETECTOR ............................................................. 15 7.6

8

FUNCTIONAL PARAMETER SETTINGS ............................................................................. 16

MAINBOARD PARAMETER SETTINGS ........................................................................................ 16 8.1

8.1.1

OPERATING PROCEDURE ................................................................................................................................................ 17

PARAMETER SETTINGS DESCRIPTION ....................................................................................... 17 8.2

ERROR CODE ........................................................................................................................... 24 8.3

REMOTE CONTROL PAIRING AND UNPAIRING ........................................................................... 25 8.4

8.4.1

PAIRING ................................................................................................................................................................................ 25

8.4.2 UNPAIRING .......................................................................................................................................................................... 25

SET DELAY FOR AUTOMATIC CLOSING AFTER OPENING THE BOOM ARM ................................... 25 8.5

9

BOOM ARM ADJUSTMENTS ............................................................................................. 26

DIMENSIONS ........................................................................................................................... 26 9.1

HORIZONTAL AND VERTICAL ANGLE ADJUSTMENT OF BOOM ARM (MECHANICAL ADJUSTMENT)9.2

26

DIRECTION INTERCHANGE OF THE BOOM ARM ......................................................................... 28 9.3

BGM1000 Series Barrier Gate (APP Version) User Manual

SPRING ADJUSTMENT .............................................................................................................. 29 9.4

10

PRODUCT PACKING LIST ............................................................................................. 29

11 TROUBLESHOOTING .................................................................................................... 30

12 SAFETY PRECAUTIONS ................................................................................................ 31

13 TRANSPORTATION AND STORAGE ............................................................................. 31

14 WARRANTY................................................................................................................... 31

BGM1000 Series Barrier Gate (APP Version) User Manual

1 Overview

BGM1000 series barrier gate is a high-performance barrier gate that adopts ZKTeco’s

interactive LED chassis design. It controls the flow of the traffic in and out of the premises

providing maximum security at a low cost. It adopts ARM7 embedded system control core,

brushless DC motor, and SCM421 material gear transmission structure to offer maximum

efficiency.

It has the advantages of high speed, efficiency, stable quality, user-friendly customization,

comprehensive performance, and so on. It can be used in real-time application areas such

as offices, hospitals, public places, residential areas to ease traffic issues.

2 Features and Functionalities

 The operating speed is 1.5s, and the speed can be adjusted according to different

boom arm lengths.

 Reversible left and right directions.

 The transmission mechanism is simple, compact, and easy to install on-site.

 Interactive and stylish chassis LED design.

 Equipped with digital control monitoring, thus supports delay in automatic close,

automatic test, rise/fall output status display.

 Supports automatic power-off, manual rise of the boom arm, anti-smash, and fire

linkage functions.

 The angle of rise/fall of the arm can be adjusted, and the digital encoder is adopted to

limit the position automatically, thus replacing the traditional limiting procedure. The

position control is accurate.

 24V backup battery can be used to ensure the normal operation of the barrier when

power is off.

 The chassis is made of a 2.0mm metal sheet through an electrophoretic and powder

spraying process.

 The boom will bounce back when it is blocked.

BGM1000 Series Barrier Gate (APP Version) User Manual

3 Appearance and Dimensions

4 Specifications

Model

BGM1030

L/R

BGM1045

L/R

BGM1060

L/R

BGM1045

L/R-LED

BGM1145

L/R-90

Operating Speed

1.5s 2.5s 5s 2.5s 2.5s

Boom Arm Length

3m 4.5m 6m 4.5m 4.5m

Boom Arm Type

Straight

boom

Telescopic boom

Straight

boom with

LED

Folding

boom

Chassis Dimension

(W*L*H)

350*300*1020 (mm)

Motor Type

DC 24V brushless motor

Output Power

120W

Rated Current

6A

Power Supply

AC 220V, 50Hz / AC 110V, 60Hz

Operating Temperature

-35°C to 70°C

Operating Humidity

<90%

Motor MCBF

3 million times

Remote Control Distance

≤30m

Chassis Weight

45kg

BGM1000 Series Barrier Gate (APP Version) User Manual

5 Installation Procedure

Installation Precautions 5.1

1. Install the parking barrier on a flattened ground. A cement foundation is required

before installation if the ground is not solid and flat.

2. It is possible to reduce the length of the boom arm, but it cannot be increased. After

the boom arm has been cut, it is important to set the spring balance again to achieve

a new balance. The bottom of the spring contains two plastic nuts designed to adjust

the new balance.

3. When powered on, do not change the wire connection inside.

4. Connect the GND to the cabinet for ensured protection.

Cable Embedding 5.2

1. A φ25 protective sleeve and a cable are required.

2. The route cables must pass through the protective sleeves.

3. Use a tool to open the cable tray on the ground.

Minimum

depth:100mm

BGM1000 Series Barrier Gate (APP Version) User Manual

Boom Arm Installation 5.3

5.3.1 Boom Arm Installation Procedure

1. Separate the secondary boom arm from the upper boom arm and fasten it with two

screws., as shown in Figure 1.

2. The procedure of installing the boom arm to the chassis is shown in Figure 2.

Note:

1) Before the barrier is powered on to run the test process, be sure to install the barrier

boom arm of the corresponding length for the test. If the barrier boom arm is not

installed, please adjust and remove the spring under the guidance of a professional.

2) If the length of the barrier boom arm is cut and adjusted, the tightness of the spring

and the position of the hanging hole need to be adjusted accordingly to avoid the

abnormal working status that cannot drop the boom.

Figure 1 Connect the main boom arm with the Secondary arm together by 2 screws

Figure 2 Install the Boom Arm to the Chassis

BGM1000 Series Barrier Gate (APP Version) User Manual

6 Left and Right Directions

7 Mainboard Wiring Instructions

1. Please disconnect the power supply before wiring.

2. To Please note that to change the input voltage, you must set the DIP switch to 110V

as shown in the below image:

3. Check carefully whether the terminals are tightened and whether the wiring is firm.

BGM1000 Series Barrier Gate (APP Version) User Manual

Wire Connection of the New Mainboard 7.1

Wiring diagram of new control board of the app version:

Connection with LPR Camera 7.2

BGM1000 Series Barrier Gate (APP Version) User Manual

Connection with UHF Controller 7.3

(Note: The Reader1 and 2 of Inbio260 Controller corresponds to LOCK1, Reader3 and 4

corresponds to LOCK2)

Connection with Loop Detector 7.4

Anti-smash and Auto-close function

BGM1000 Series Barrier Gate (APP Version) User Manual

Coil Circumference Coil Number

3m

Based on requirements, ensure that the inductance is

between 100μH and 200μH

3m to 6m

5 to 6 turns

6m to 10m

4 to 5 turns

10m to 25m

3 turns

25m

2 turns

Connection with VR10 Radar Sensor 7.5

Anti-smash and Auto-close function

BGM1000 Series Barrier Gate (APP Version) User Manual

Connection with Infrared/Photocell Detector 7.6

Anti-smash function

Anti-smash and Auto-close function

BGM1000 Series Barrier Gate (APP Version) User Manual

8 Functional Parameter Settings

After the initial installation, and first power-on, you must use the "Open" and "Close"

buttons on the mainboard to complete the self-check process and learn the description of

the menu.

Mainboard Parameter Settings 8.1

Menu/Save: Menu options/Confirm and Save

Stop/

▼: Stop the boom arm /button to swich the menu item and the value item

Open/+: Increase parameter/value

Close/-: Decrease parameter/value

BGM1000 Series Barrier Gate (APP Version) User Manual

8.1.1 Operating Procedure

Parameter Settings Description 8.2

Items Description Default

01E.***

Display Mode

 01E.000: Displays current position of the boom arm

 01E.001: Controls input signal (displays the status as

"*F*.***")

1F*.***: Opening position

2F*.***: Closing position

5F*.***: Opening

6F*.***: Closing

4F*.***: In the pause

0F*.***: Not self-tested

7F*.***: Not stop at the open/close limit

 01E.002: Test mode

 01E.003: Number of boom openings

 01E.004: Version Information

01E.001

BGM1000 Series Barrier Gate (APP Version) User Manual

02E.***

Boom Arm Opening Speed

Set the Boom Arm Opening Speed to open the gate. The larger

the number is set, the faster the speed. The Boom Arm Opening

Speed value can be set between 10 to 32 and the default value is

24.

02E.024

03E.***

Boom Arm Opening Brake Stroke

The larger the number, the greater the deceleration stroke.

The deceleration stroke is too large, which may cause the boom

arm to not open up to the limit.

The Boom Arm Opening Brake Stroke can be set between 0 to

100 and the default value is 30.

03E.030

04E.***

Boom Arm Opening Brake Speed

The smaller the number, the more pronounced the deceleration

effect.

If the deceleration speed is too small, it may cause the boom arm

to not open up to limit, and the digital display will show: E*0.032.

The Boom Arm Opening Brake Speed can be set between 0 to 100

and the default value is 10.

04E.010

05E.***

Boom Arm Closing Speed

Set the Boom Arm Closing Speed to close the gate. The larger the

number is set, the faster the speed. The Boom Arm Closing Speed

value can be set between 10 to 32 and the default value is 20.

05E.020

06E.***

Boom Arm Closing Brake Stroke

The larger the number, the greater the deceleration stroke.

The deceleration stroke is too large, which may cause the boom

arm to not close down to limit.

The Boom Arm Closing Brake Stroke can be set between 0 to 100

and the default value is 40.

06E.040

BGM1000 Series Barrier Gate (APP Version) User Manual

07E.***

Boom Arm Closing Brake Speed

The smaller the number, the more pronounced the deceleration

effect.

If the deceleration speed is too small, it may cause the boom arm

to not close down to limit. If the boom doesn’t close to limit, it

will automatically bounce back to the open state (similar to

rebounding when encountering resistance). If the ground sensing

is triggered at this time, the barrier gate will continuously open

and close.

The Boom Arm Closing Brake Speed can be set between 0 to 100

and the default value is 10.

07E.010

08E.***

Sensitivity of the Boom Arm Bouncing

Sets the bounce sensitivity of the boom arm when it encounters

an obstacle. The higher the value, the lower the sensitivity, and

the longer it will take to bounce. When set to 100, this function

will be turned off and the boom arm

will not bounce when it

encounters an obstacle. It can be set between 20 and 100, the

default value is 40.

08E.040

09E.***

Close Limit Adjustment

It can be set between 0 to 60, the default value is 4.

09E.004

10E.***

Open Limit Adjustment

It can be set between 0 to 60, the default value is 4.

10E.004

11E.***

No-vehicle Automatic Closing Time

Set the time to automatically close the boom arm after successful

verification but no vehicle passes, the larger the number, the long

er it takes to close the boom arm. If the "

Boom Arm Opening

Memory" function is turned on, the gate will not be closed even

after the unmanned time when the button "Open" is pressed. The

Boom Arm Opening Memory function takes priority. It can be set

between 5s and 60s, the default value is 0. When set to "0", this

function is turned off.

11E.000

BGM1000 Series Barrier Gate (APP Version) User Manual

12E.***

Boom Arm Opening Memory

 12E.000: Close

 12E.001: Open

When more than two legal access signals are given at the same

time (including the same direction and the opposite direction),

the system will remember all pass requests and complete each

pass in turn.

Memory opening is only available for use with external switch

buttons and ground sensors.

12E.000

13E.***

Motor Forward and Reverse Rotation

 13E.000: Forward

 13E.001: Reverse

When restoring the factory settings, this parameter will not be

restored to the default value.

13E.000

14E.***

Reset

 14E.000: -Normal

 14E.001: Reset

 14E.002: Restore Bluetooth initial password: 12345678

Select [14E.001] will restore the default factory setting.

14E.000

BGM1000 Series Barrier Gate (APP Version) User Manual

15*.***

Remote Control Pairing

 150. ***: Normal

 151. ***: Add

 152. ***: Clear

Currently, it supports a maximum of 500 remote controls.

Note: The third digit is adjusted by pressing [+/-] to add or clear

remote control.

In normal mode, the last three digits

shows the number of

remotes that have been paired with the current device.

When restoring the factory settings, the remote control will not

be cleared if remote control type has not changed.

150. 000

16E.***

RS485 Address

The valid value is 0 to 250.

16E.000

17E.***

Ground Sense Delay Time Setting

Set the ground sense delay time by pressing [+/-]

button, the

larger the number set, the longer the delay time, the valid value is

0 to 251.

17E.000

18E.***

Self-test Mode

 18E.000: Automatic self-test (After power on, the device

automatically performs self-test.)

 18E.001: Manual self-test (It requires manual opening and

closing of the barrier gate for self check.)

18E.000

BGM1000 Series Barrier Gate (APP Version) User Manual

19E.***

Buzzer Mode

 19E.000: Old mainboard

 19E.001: New mainboard

When the buzzer mode setting does not match the mainboard,

the device will beep continuously under normal circumstances.

When restoring the factory settings, this parameter will not be

restored to the default value.

19E.001

20E.***

Motor Type

 20E.000: Forward

 20E.001: Reverse

When the motor type is incorrect, the buzzer makes an sound

alarm, and the digital display will show: E*0.001.

20E.000

21E.***

Power-off Open Mode

 21E.000: Disable

 21E.001: Enable

21E.001

22E.***

Open/Close Limit LED State

 22E.000: O

pen limit green light breathing, Close limit red

light breathing

 22E.001: Open limit green light always on, Close limit red

light always on

 22E.002: Open limit green light flashes, Close limit red light

breathing

22E.000

23E.***

Open/Close LED State

 23E.000: The red light flashes during the whole process of

opening and closing the boom arm.

 23E.001: The red light is always on during the whole process

of opening and closing the boom arm.

23E.000

BGM1000 Series Barrier Gate (APP Version) User Manual

24E.***

Remote Control Type

 24E.000: 433MHz frequency

 24E.001: 430MHz frequency

When the remote control type changes, the remote control will

be cleared.

24E.000

25E.***

Gate Opening and Ground Sensing Interface Switch

 25E.000: Normal interface status

 25E.001:

Switch gate opening and ground sensing signal

interfaces

When this is set to "25E.001", the "IR / FIRE / DET / STOP / CLOSE /

OPEN" interface is disabled, and the gate opening and ground

sensing signal interfaces need to be connected to "IN2" and "IN1".

When the old main

board experiences signal interference and

automatically opens or cannot close after opening, change this

item to "25E.001".

25E.000

26E.***

Bluetooth/Wi-Fi Mode

 26E.000: Bluetooth Mode (Enable)

 26E.001: Bluetooth Mode (Disable)

 26E.002: Wi-Fi Mode

Switching Bluetooth mode and Wi-

Fi mode will automatically

restart the device.

When restoring the factory settings, this parameter will not be

restored to the default value.

26E.000

BGM1000 Series Barrier Gate (APP Version) User Manual

Error Code 8.3

Error Code Description Solve

EL0001

Power-on Self-test failure, Hall limit

detection error

Check if the boom is in a balanced

state at 30 to 60 degrees;

Check the 20E parameter.

EL0002 Hall limit detection error

Check the motor wiring or replace the

mainboard.

EL0003 Unable to detect motor or Hall error

Check if the motor type is set

incorrectly, if the motor wiring has

poor contact, and if the motor is in

good condition.

EL0004 Run timeout, motor rotates slowly

Check if it is a movement malfunction,

unplug the power cord and motor

cord, restart the machine, and shake

the boom by hand to see if there is too

much resistance.

EL0005

Caused by unstable 24V voltage

output from the power supply

EL0008

After closing to the limit, the boom

was illegally lifted for a long time by

human intervention

Release the boom lifting action and

restart to open and close the barrier

gate again until the device is in a

normal state.

EL016 Tamper alarm Release alarm signal.

EL032

Electric Motor Shaft Lock Protection

failure

Check if there are any objects blocking

the opening and closing of the barrier

gate;

Check if the boom is in a balanced

state at 30 to 60 degrees;

Check and adjust the 08E parameter.

BGM1000 Series Barrier Gate (APP Version) User Manual

Remote Control Pairing and Unpairing 8.4

8.4.1 Pairing

Long press [Menu/save], then press [Stop/▼] flip down to [15*.***]. Press [+/-] to set the

parameter value to "151.***", and then press any button on the remote control until you

hear a beep sound from the Mainboard, it means the pairing is successful, and then press

[Menu/save] exit the menu.

8.4.2 Unpairing

Long press [Menu/save], then press [Stop/▼] flip down to [15*.***]. Press [+/-] to set the

parameter value to "152.***". Press [Menu/save] to save the setting and that all the

remote controls have been deleted.

Set Delay for Automatic Closing after Opening the 8.5

Boom Arm

Long press the [Menu/save] button, then press [Stop/▼ ] flip down to [11E.***]

parameter, and then press the [+/-] to set the delay value as per the requirements. Finally,

press [Menu/save] to exit the menu. For example, if it is set to "11E.007", the device will

automatically close after 7 seconds after opening the barrier gate.

BGM1000 Series Barrier Gate (APP Version) User Manual

9 Boom Arm Adjustments

Dimensions 9.1

Horizontal and Vertical Angle Adjustment of Boom 9.2

Arm (Mechanical Adjustment)

Note: The horizontal and vertical angles of the boom arm have been adjusted before

leaving the factory. Please do not adjust them without the guidance of professionals to

avoid mechanical damage.

1. Adjust the horizontal position of the boom arm

The connecting boom crank will be an overlapping structure, with the connecting

boom arm's two rotation points coincident with the reducer's output shaft at three

points and a line. The boom arm is in this position horizontally. If the boom arm is not

level or inclined at this time, unscrew the two rocker (rocker-arm) screws, turn the

boom arm to the level, and tighten the screws.

BGM1000 Series Barrier Gate (APP Version) User Manual

2. Adjust the vertical position of the boom arm (adjusted by mechanical structure)

The connecting boom arm crank is in an unfolded shape, and the connecting boom

arm's two rotation points and the reducer's output shaft are in an unfolded 3-point

line. This is the boom arm's vertical position. If the boom arm is not in the vertical

position and is inclined, unscrew the two screws on the rocker (rocker-arm), rotate the

boom arm to the vertical, and tighten the screws..

Boom Arm

BGM1000 Series Barrier Gate (APP Version) User Manual

Direction Interchange of the Boom Arm 9.3

The operation steps are as follows:

1. Before operation, please turn off the power. Remove the spring, spring hanging arm

and boom.

2. Change the direction of the Spindle Connecting Arm and linkage Arm.

3. Turn the Limited Block to the other direction.

4. After the mechanical operation, you need to set the movement parameter 13E Core

Component Position on the motherboard, such as changing from L to R, the value of

this parameter should be set from 1 to 0, or set the direction of the movement on the

app.

BGM1000 Series Barrier Gate (APP Version) User Manual

Spring Adjustment 9.4

If the boom arm shakes when it rises, you can adjust the spring loosely, and if the boom

arm shakes when it falls, you can adjust the spring tightly.

Note:

1) When the barrier boom is at 45°, it is the best balance.

2) The spring wire diameter is adapted to different boom lengths: 3m boom with

φ4.5mm; 4.5m boom with φ5.5mm; 6m boom with φ6.5mm. (If the boom is too short

i.e., less than 2m, do not install the spring).

10 Product Packing List

Material Quantity

Chassis Explosion Screw M12X140

4

Keys

2

Barrier Boom

1

Boom Pressure Plate

1

Chassis Pressure Plate

2

Wireless Remote

2

Barrier Boom hexagon bolt M10X70

2

Machine

1

User manual

1

BGM1000 Series Barrier Gate (APP Version) User Manual

11 Troubleshooting

 Description: The Power Supply has a 24V output, but the mainboard power

indicator does not light up.

Cause

1. 24V output wiring might be reversed

2. The mainboard might work abnormally

3. Loose wiring

Solution

1. Swap the DC output wiring

2. Replace the Mainboard

3. Tighten the wiring

 Description: The AC input is normal, but the power indicator is off.

Cause

1. The power fuse might be blown

2. Abnormal power supply

3. Loose wiring

Solution

1. Replace the fuse

2. Replace the power supply

3. Tighten the wiring

 Description: The power indicator is on, the landing boom indicator is normal,

and the motor is not running.

Cause

1. The motor wiring might be wrongly connected, or the wiring is loose

2. The internal encoder of the motor may work abnormally

3. The motor stroke limit exceeds the position

Solution

1. Check the wiring according to the wiring diagram, and tighten the wiring if

required

2. Replace the motor

3. Re-adjust the motor limit parameters

 Description: The remote-control buttons do not respond.

Cause:

1. The remote-control battery is completely discharged

2. There must be a signal interference with the same frequency and there might

be some obstacles too nearby

3. The remote-control frequency is not matched, or the receiver is damaged

Solution:

1. Replace the battery

2. Use manual button control

BGM1000 Series Barrier Gate (APP Version) User Manual

3. Use in open areas

4. Replace the remote control to re-match or replace the receiver

 Description: When the boom is closed halfway, it bounces back to the open

state.

Cause:

1. The barrier boom might not be installed

2. The spring is too tight, or the length of the barrier boom is changed, and the

spring is not properly adjusted

Solution:

1. Install the barrier boom

2. Adjust the spring according to the length of the barrier boom

12 Safety Precautions

 It is strictly forbidden to hit the product with hard objects.

 When using, please handle with care to avoid strong collision with hard objects.

 Do not spill water or corrosive liquids on the surface of the product.

 If smoke or a peculiar smell comes from the product, disconnect the power

immediately.

Note: If the product works abnormally, please contact the dealer in time. Please do not

try to repair it by yourself. If you handle it without authorization, the company is not

responsible for any damage.

13 Transportation and Storage

 When loading and unloading the product, handle it with care.

 During transportation and storage, place it in a dry and corrosive-free environment.

The product should be protected from moisture, rain, sun, and corrosion.

14 Warranty

This product promises a warranty period of 2 years. Upon normal use of the product,

damages are covered by the warranty. However, damages caused by the following

conditions are not covered by the warranty.

 Damages caused by incorrect operation and violation of operating procedures.

 Damages caused by repairing the product without authorization.

 Abnormalities and damages caused by extremely harsh operating conditions and

operating environment beyond the machine's ability to withstand.

 Damages caused by irresistible factors (such as earthquake, tsunami, typhoon).

ZKTeco Industrial Park, No. 32, Industrial Road,

Tangxia Town, Dongguan, China.

Phone : +86 769 - 82109991

Fax : +86 755 - 89602394

www.zkteco.com

ZKTeco BGM1000

Product's Documents

PDF ZK BGM1000 Series Barrier GateAPP Version UM EN V1.3 20240325 User Manual 1.79MB 2024-05-11

Specifications

ZKTeco BGM1000 Questions and Answers