Owner's Manual
Universal Seatback
In-Vehicle Entertainment System
Congratulations on your purchase of this In-Vehicle Entertainment System! The system has been designed to provide passengers
with unlimited content options delivering smiles for many miles. Please read the directions that follow to familiarize yourself with
the product to ensure that you obtain the best results from your equipment.
The system has been designed so that it can be directly controlled through the monitors touch screen interface or remotely
controlled directly by the user(s) using the VoxxLink APP. If the users are too young to control the system monitors themselves,
adults in the vehicle can remotely control the system monitors using the VoxxLink APP. It is recommended that pyhsical source
media such as DVDs, USB thumb drives, and SD cards are not changed while the vehicle is in motion. Enjoy your entertainment
system but remember that the safety of all passengers remains the number one priority.
• Do not use any solvents or cleaning materials when cleaning the video monitors.
• Do not use any abrasive cleaners, they may scratch the screen.
• Use only a lightly dampened lint free cloth to wipe the screen if it is dirty.
• Before putting on headphones always adjust the volume setting to the lowest position.
• Do not put pressure on the screen.
• Caution children to avoid touching or scratching the screen, as it may become dirty or damaged.
Patented, refer to www.voxxintl.com/company/patents
Congratulations
Safety Precaution
Warnings
©
2020 Voxx Electronics. All rights reserved.
This manual, or any portion thereof, may not be reproduced without the express written permission of Voxx Electronics.
Design and specications subject to change without notice. The images shown in the examples may dier from actual operation.
Software subject to change without notice for performance and function improvements.
TABLE OF CONTENTS
System Features ............................................................................................................................................................................................................................................................................................................................................. 5
Accessories ........................................................................................................................................................................................................................................................................................................................................................... 6
Monitor Features (SB10MD2) .............................................................................................................................................................................................................................................................................................................. 7
Monitor Features (SB10M2) .................................................................................................................................................................................................................................................................................................................. 8
Getting Started ................................................................................................................................................................................................................................................................................................................................................. 9
Home Main Menu ...................................................................................................................................................................................................................................................................................................................................... 10
System Applications ................................................................................................................................................................................................................................................................................................................................. 11
HDMI Port Information .......................................................................................................................................................................................................................................................................................................................... 12
USB & SD Card Playback ........................................................................................................................................................................................................................................................................................................................ 13
Wi-Fi Dual Screen ......................................................................................................................................................................................................................................................................................................................................... 14
Dual Screen ....................................................................................................................................................................................................................................................................................................................................................... 16
Wi-Fi Setup ........................................................................................................................................................................................................................................................................................................................................................ 17
VOXX LINK ......................................................................................................................................................................................................................................................................................................................................................... 18
WFMM .................................................................................................................................................................................................................................................................................................................................................................. 20
IR Headphone Transmitter ................................................................................................................................................................................................................................................................................................................. 21
Language ........................................................................................................................................................................................................................................................................................................................................................... 22
About Device - Check for Update ................................................................................................................................................................................................................................................................................................. 23
Device Name & Accounts .................................................................................................................................................................................................................................................................................................................... 25
Time Zone & Reset ...................................................................................................................................................................................................................................................................................................................................... 26
Volume & Brightness Control ........................................................................................................................................................................................................................................................................................................... 27
DVD Playback (SB10MD2) .................................................................................................................................................................................................................................................................................................................. 28
Media Type and File Type Compatibility ................................................................................................................................................................................................................................................................................. 29
Troubleshooting .......................................................................................................................................................................................................................................................................................................................................... 30
General Specifications ............................................................................................................................................................................................................................................................................................................................. 32
Compliance Information ...................................................................................................................................................................................................................................................................................................................... 33
5
SB10MD2 FEATURES
• Android Operating System (8.1)
• Quad-core Processor
• RAM (8GB)
•
Internal Memory (16GB)
• 10.1" TFT LCD Display (1024x600)
• Capacitive Multi-Touch Panel
•
Built-in Voltage Stabilizer
• User Downloadable Apps
(
PlayStore,Chrome,Netflixand Disney+ Pre-loaded*)
• MicroSD Card (Supports up to 64GB)
• USB 2.0 Input (Supports up to 64GB)
• Integrated DVD Player
• Dual Screen (Share Content Between Monitors)
• Wi-Fi Dual Screen
(Share Content Between Monitors-Hi Resolution )
• 100 Channel Wireless FM Modulator
• Dual Channel IR Headphone Transmitter
• Wi-Fi 802.11 a/b/n/g Dual Band (Hotspot Required)
• VOXX LINK Remote Control (APP for Android and iOS)
SB10M2 FEATURES
• Android Operating System (8.1)
• Quad-core Processor
• RAM (8GB)
•
Internal Memory (16GB)
• 10.1" TFT LCD Display (1024x600)
• Capacitive Multi-Touch Panel
• Built-in Voltage Stabilizer
• User Downloadable Apps
(PlayStore,Chrome,Netflixand Disney+ Pre-loaded*)
• MicroSD Card (Supports up to 64GB)
• USB 2.0 Input (Supports up to 64GB)
• HDMI Input
• Dual Screen (Share Content Between Monitors)
• Wi-Fi Dual Screen
(Share Content Between Monitors- Hi Resolution)
• 100 Channel Wireless FM Modulator
• Dual Channel IR Headphone Transmitter
• Wi-Fi 802.11 a/b/n/g Dual Band (Hotspot Required)
• VOXX LINK Remote Control (APP for Android and iOS)
* All trademarks and their respective logos cited herein are the property of their respective owners.
NOTE: Preloaded Apps can vary based on production dates.
6
ACCESSORIES
Wireless Headphones
Each monitor includes a built-in dual channel infrared transmitter for use with the included wireless headphones. The wireless headphones
must be used within a direct line of sight from the screen. Infrared transmission, like visible light, travels only in a straight line.
How to Use the Wireless Headphones
When wearing the headphones, make sure to observe the “Left” and “Right” labels. The headphones must be oriented correctly in order to
receive the audio signal. Press the power button located on the side of the headphone. To switch between channel “A” (Driver’s side) and
channel “B” (Passenger side), slide the selector switch to the "A" or "B" position. Volume can be adjusted by rotating the wheel on the outside
of the channel select button. The headphones are designed to automatically turn off after approximately 3 minutes of no activity to help prevent
battery drain. If the headphones are not going to be used for an extended amount of time it is recommended to remove the batteries to prevent
damage of the headphones due to battery corrosion.
Wired Headphone Input
The System will allow you to use your personal headphones (not included) to listen to audio content. There are 3.5mm stereo headphone
output jacks located on the side of each monitor which can be used with most standard stereo headphones. The volume control of personal
headphones can be adjusted by selecting the volume icon and adjusting up/down.
7
MONITOR FEATURES (SB10MD2)
1. DVD Disc Eject Button
This button is used for ejecting a disc from the built-in DVD player.
2. Power Button
This button is used to turn the system ON/OFF.
3. Home Button
This button is used to display the Home Menu Screen.
4. IR Transmitter
Used to broadcast the audio signal to the wireless headphones.
5. USB Port
This input supports media playback from a USB thumb drive (up to
64GB). This port will also support USB charging (1amp) to provide
power to a device that requires external USB power.
6. Wired Headphone Jack
For use with wired headphones equipped with a 3.5mm cable.
7. Micro SD Card Slot
This input supports media playback from micro SD cards (up to
64GB).
8. Reset
This button provides a system-level power reset. It does not aect
the user settings.
9. DVD Disc Insertion Slot
Insert a disc with label side facing towards the user.
8
MONITOR FEATURES (SB10M2)
1. Power Button
This button is used to turn the system ON/OFF.
2. Home Button
This button is used to display the Home Menu Screen.
3. IR Transmitter
Used to broadcast the audio signal to the wireless headphones.
4. Reset
This button provides a system-level power reset. It does not aect
the user settings.
5. Micro SD Card Slot
This input supports media playback from micro SD cards (up to
64GB).
6. Wired Headphone Jack
For use with wired headphones equipped with a 3.5mm cable.
7. USB Port
This input supports media playback from a USB thumb drive (up to
64GB). This port will also support USB charging (1amp) to provide
power to a device that requires external USB power.
8. HDMI Input
This input is used to connect a HDMI compatible device.
9
GETTING STARTED
1. To start the system, the vehicle ignition key switch must be in ACC or engine ON position.
2. The Power Button and Home Buttons will ash RED and BLUE while the system is booting up. Once the boot up process is completed, the Power
Button and Home Buttons will turn RED, and stay in the Standby position. It will take approximately 12 seconds to 15 seconds to complete the system
boot up process.
3. Once the Power and Home buttons are solid RED, press the Power Button to turn the system ON and the logo image will appear on the screen. After
the logo image displays, the Home Main Menu will appear on the screen.
Power Button
Home Button
10
HOME MAIN MENU
SB10MD2SB10M2
11
SYSTEM APPLICATIONS
This system comes pre-loaded with the following apps: Google Play
Store,ChromeBrowser,Netflix and Disney+.Youmayalsologintothe
PlayStore with a Google account and download your favorite apps
directly. If you do not have Google account, creating one is easy and
free.
1. Connect the SB10MD2 and SB10M2 monitors to a Wi-Fi hotspot.
Refer to page 17 for details.
2. Select "APPS" from the main menu screen.
3. Select the Play Store to download your choice of applications
(connection to a Wi-Fi hotspot is required).
4. Touch the log-in button and use the on-screen keyboard to enter your
Google account credentials to allow access to the Play Store.
5. Download and install the apps you wish to use on the system. The
SB10MD2 and SB10M2 monitors each allow you to install separate
apps on each device.
6. From the "APPS" main screen, you may choose the application you
wish to use on the system. Press the "HOME" button to exit any
applications and return to the "HOME" screen.
NOTES:
A total of (24) applications can be installed on each
monitor. GooglePlayStore,ChromeBrowser,Netflix and
Disney+arepre-loaded from the factory and cannot be
deleted.
Users can download (8) apps in addition to the (4) that are
pre-loaded on each monitor.
To delete an app, press and hold the app icon until a trash
can appears at the top of the screen, then drag the app
into the trash can and let go.
12
HDMI INPUT (SB10M2 ONLY)
HD
MI
<Apple HDMI Adapter>HDMI Cable<SB10M2<
This input can be used for devices with HDMI outputs. Connectivity of Smartphones or tablets to the system will require an HDMI cable and HDMI
adapter which are not included and sold separately at most consumer electronics retailers. For connection to all other HDMI devices such as game
consoles, please refer to the owner's manual included with your HDMI device.
NOTE: Some HDMI devices may require power that can be supplied from the system monitor's USB input.
<Game Console>HDMI Cable<SB10M2<
13
USB & SD CARD PLAYBACK
USB PLAYBACK
1. Insert a USB storage device into either monitor's USB port.
SD CARD PLAYBACK
1. Insert a Micro SD Card into either monitor's SD card slot.
2. Select USB source in the Main Menu.
2. Select SD source in the Main Menu.
3. Select the le type: Video, Music, or Photo.
3. Select the le type: Video, Music, or Photo.
NOTE: The USB and SD card inputs on each monitor will support a maximum storage media size of 64GB.
14
WIFI DUAL SCREEN
2. To setup a monitor as the Transmitting Monitor, press the Transmitting
Monitor icon. To setup a monitor as the Receiving Monitor, press the
Receiving Monitor icon.
3. The Receiving monitor will display its Device Name as shown below.
4. After a few seconds, the Receiving monitor's Device Name will be
displayed under "Available Device" on the Transmitting Monitor.
1. To setup each monitor as a Transmitting or Receiving monitor, select WIFI
Dual Screen from each monitor's main menu.
Wi-Fi Dual Screen allows you to wirelessly share content between monitors in high-resolution. Either monitor can be setup as the
Transmitting or Receiving monitor.
15
WIFI DUAL SCREEN(CONTINUED)
5. Select the Receiving Monitor by pressing the Device Name. The Transmitting monitor will then establish a connection to the Receiving Monitor.
Once a connection is established, "Connected" will appear under the Device Name.
6. Once connected, the Receiving Monitor will mirror the Transmitting Monitor in high resolution.
7. To stop mirroring of the Transmitting Monitor's content on the Receiving Monitor, press the Home button on the Receiving Monitor.
Transmitting Monitor
Receiving MonitorTransmitting Monitor
16
DUAL SCREEN
1. To mirror content from one monitor to the other, select Dual Screen on the receiving monitor.
2. To stop mirroring content on the receiving monitor, press the Home button on the receiving monitor.
Dual Screen allows you to share content between monitors in standard resolution.
NOTE: Dual Screen mode can only be selected on one monitor at a time. If Dual Screen mode is selected on both monitors at the same time, a white
screen will appear on both monitors. Press the Home button on either monitor to resume normal operation.
17
WIFI SETUP
1. Select SETUP in the Main Menu.
2. Select WIFI from the setup menu. Turn ON the WIFI and then
touch the WIFI bar to see a listing of available Wi-Fi networks.
3. Select a Wi-Fi network from the available list.
4. Touch the line to enter the password, and the on-screen keyboard will
appear. Enter the Wi-Fi password, then press "CONNECT".
5. The monitor will now connect to the Wi-Fi network. Once a Wi-Fi network
is saved into memory, the monitors will automatically reconnect to that
network as long as the Wi-Fi setting is set to "ON".
NOTE: In order to enable full functionality of the system, each monitor will need to be connected to a Wi-Fi hotspot. Up to (10) Wi-Fi hotspots can be
saved in the memory of each monitor.
Vehicle Wi-Fi
Mom's Phone
Dad's Phone
Vehicle Wi-Fi
Mom's Phone
Dad's Phone
18
VOXX LINK
Download and install the VOXX LINK APP from the Google Play Store or Apple APP Store onto your Android or iOS Smartphone.
Scan the QR codes on this page to get direct access to the APPs.
If the system monitors and the device you wish to control the system using Voxx Link are not already connected to the same
Wi-Fi network, both system monitors and the intended controlling smart device must be connected to the same network.
Voxx Link is an APP developed for Android and Apple smartphones and tablets that allows full system remote control and
visual monitoring of the system without having to directly see or directly touch the monitors. This is a great tool to allow
content selection and control of the system for actual users who may be infants and toddlers, too young to control the system
themselves.
Android Link
Apple Link
Example 1 (Using hotspot on smartphone to establish internet/APP access)
1.Turn on your phone's personal hotspot.
2. Connect the system monitors to your phone's hotspot following the Wi-Fi instructions on page 17.
3.Once the system monitors and the smartphone are connected to the same network, the smartphone will show as the
connected device in the Voxx Link setup menu.
In this setup scenario, the smartphone becomes the gateway to accessing the Internet/APPs and it also becomes the Voxx Link
Remote Control.
Example 2 (Using a vehicle's built-in hotspot or a portable hotspot device to establish internet/APP access)
1.Turn on the hotspot.
2. Connect the system monitors to the hotspot following the Wi-Fi instructions on page
17.
3. Connect the smart device you wish to control the system with to the hotspot (connect smart device to the hotspot through
the smart device Wi-Fi setup).
4. Once the system monitors and the smartphone are connected to the same network, the hotspot will show as the
connected device in the Voxx Link setup menu.
In this setup scenario, the hotspot becomes the gateway to accessing the Internet/APPs and it also becomes the network for the
monitors and the Voxx Link controlling device.
NOTE: If the network name does not display on the monitor in the Voxx Link setup menu, press the "Scan" button in the upper right hand
corner of the monitor to refresh the list.
19
VOXX LINK (CONTINUED)
1. Once the network connection is established between the controlling device and the system monitors, open the Voxx Link APP.
2. After the initial splashscreen, the monitors will display under "Available Monitors".
3. Select the monitor you wish to control. Once selected, that monitor's display will appear on the controlling device.
4. To select a dierent monitor, exit to the controlling device's home screen and go back into the Voxx Link APP to select a dierent monitor.
NOTES:
1. In the available monitor listing, the monitor currently connected to the controlling device will be highlighted in green.
2. The only Voxx Link control limitation is exiting Wi-Fi Dual Screen or Dual Screen mode. If one of the system monitors is placed into a receiving mode,
that monitor can only exit from that mode by pressing the Home button on that system monitor.
18:00
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SB10MD1_1a144
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20
WFMM (WIRELESS FM MODULATOR)
WFMM allows you to broadcast audio content from either system
monitor to your vehicle's factory audio system through an FM
station. Only one monitor can transmit audio to the factory
audio system at one time. Make sure only one monitor's WFMM
transmitter is "ON" at a given time to prevent interference.
1. Select SETUP in the Main Menu.
4. Touch the frequency button to select your preferred frequency, and tune
your radio FM to the same frequency. This will allow you to listen to the
audio from the monitor through your FM Radio.
NOTE: For best results and to avoid interference, select an FM radio
frequency that does not have content broadcasting.
5. Touch the button to go to the previous page. Touch the button to
go to next page. NOTE: There are 100 total frequencies available,
with 20 dierent frequencies on each page.
2. Select WFMM inside the SETUP screen.
3. Touch the ON button to turn ON the WFMM, touch the OFF
button to turn OFF the WFMM.
21
IR HEADPHONE TRANSMITTER
1. Select SETUP in the Main Menu.
2. Select IR Transmitter inside the SETUP screen.
3. Touch the ON or OFF button to turn ON or OFF the IR Transmitter.
4. Select the desired Channel (A or B) for the IR Transmitter.
It is recommended to select Channel A for one monitor and Channel B
for the other monitor.
Set the switch on your IR Headphones to channel A or B to listen to the
audio from the monitor you prefer.
22
USER INTERFACE LANGUAGE
1. Select SETUP in the Main Menu.
2. Select Language inside the SETUP screen.
3. Select your preferred language.
23
3. A notication message will appear on screen if a software update is
available for the monitor. Each system monitor will need to be updated
independently. Press Ye s to begin the download process, or press No to
update the software at another time.
ABOUT DEVICE - CHECK FOR UPDATE
1. Select SETUP in the Main Menu.
2. Select "ABOUT DEVICE" in the SETUP screen, touch the "CHECK
FOR UPDATE" button to check for new software availability.
NOTES: Do not disconnect power from the monitor during the update process.
Once the software download is complete, the system will check the downloaded
les and then begin the update process. When the update process is complete,
the monitor will return to the standby mode. Press the Power Button to turn the
monitor on and resume operation.
24
NOTES: As long as the system monitors are connected to a Wi-Fi
hotspot, the monitors will be able to receive software updates when
they become available. It is highly recommended that you update the
system monitors whenever an update is made available to ensure your
system maintains peak performance. Being a computer-based device,
the system will require periodic updates which are managed through
"Over-the-Air" software updates. If a software update is available, an
"Update Available" message will appear on the home screen of the
system monitors.
ABOUT DEVICE - CHECK FOR UPDATE (CONTINUED)
1. This message will appear on the screen if the monitor is not
connected to a Wi-Fi hotspot.
2. This message will appear on the screen if the software version is
already up to date.
25
DEVICE NAME
ACCOUNTS
1. Select SETUP in the Main Menu, then select "ABOUT DEVICE"
in the SETUP screen.
2. Tap "DEVICE NAME" three times to display the keyboard. When
you are nished renaming the monitor, press "OK" to save
the new monitor name into memory. Renaming the monitor
allows you to uniquely identify it on the network when
using the Voxx Link APP. Refer to page 18 for more details.
1. Select SETUP in the Main Menu, then select "ABOUT DEVICE" in the
SETUP screen.
2. Tap "ACCOUNTS" to access the stored account information on the
monitor. Tap the account you wish to remove, then press "REMOVE
ACCOUNT" to remove/delete it from the monitor.
NOTE: Removing a Google account is used to log the monitor out of the
Google Play Store and delete all user account information from the monitor.
26
TIME ZONE
1. Select SETUP in the Main Menu.
2. Select "ABOUT DEVICE" in the SETUP screen, touch the "ZONE"
button to set the time zone to your local time zone.
RESET
1. Select SETUP in the Main Menu.
2. Select "RESET" inside the SETUP screen. Touch the "Factory Setting"
button to reset all monitor settings back to factory defaults.
NOTE: The RESET function deletes all user settings, any installed APPs,
and reverts the system monitors back to their factory default state. The
RESET buttons on the side of each monitor resets the system monitors
without deleting user settings.
NOTE: The correct ZONE setting may be needed for streaming
service APPs in order to display program guides and TV show
listings for your local area.
27
VOLUME CONTROL (WIRED HEADPHONES ONLY)
1. Touch the Volume Button inside the Info Bar to change the volume
settings for optional wired headphones connected to the 3.5mm
port on the side of each monitor.
2. Touch and slide the volume level indicator to the right to increase
the volume, and to the left to decrease the volume.
BRIGHTNESS CONTROL
1. Touch the Brightness Button inside the Info Bar to change the
brightness settings.
2. Touch and slide the brightness level indicator to the right to
increase the brightness, and to the left to decrease the brightness.
VOLUME CONTROL & BRIGHTNESS CONTROL
28
DVD PLAYBACK (SB10MD1 MONITOR)
DVD Region Code
The DVD player is preset to a region code at the factory depending on
where the DVD player is sold. A DVD from a dierent region cannot be
played in this unit and the unit will display "WRONG REGION”.
Region 1 - USA, Canada
Region 2 - Japan, Europe, South Africa, Middle East, Greenland
Region 3 - S. Korea, Taiwan, Hong Kong, Parts of South East Asia
Region 4 - Australia, New Zealand, Latin America (including Mexico)
Region 5 - Eastern Europe, Russia, India, Africa
Region 6 - China
Supported Disc Types
DVD-Video: DVD contains video
DVD +/- R: DVD contains video
CD-DA: CD contains audio
CD-Video: CD contains video
CD-R/RW: CD contains audio
Unsupported Disc Types
Super Audio CD
Optical disc CD-1
CD-ROM
DVD-ROM
DVD-RAM
DualDisc
DIVX
MiniDisc
AVCHD
HD DVD
NOTE: This system is capable of playing most recordable DVD formats.
However, due to the variety of disc manufacturers and software, playback
cannot be guaranteed.
Loading Discs
Before a disc is loaded, make sure that it is compatible with the player. Select
DVD from the main source and insert a disc with label side facing towards
the user.
Playing Discs
Once a disc is inserted, playback will automatically begin. If a disc is already
inserted, select DVD from the main source menu to resume playback. Touch
the screen during playback to display the on-screen controls.
29
MEDIA & FILE TYPE COMPATIBILITY
Media Compatibility
This system is compatible with the media formats listed in the table
below.
• The metadata or le information of some audio and video les may not
be correctly displayed.
• Some content that is protected by DRM (Digital Rights Management)
may be in a format that is not supported by this system.
• There may be a delay before playback begins when using USB ash
drives or SD cards with complex folder hierarchies or many les.
• Some audio, video, and image les may be incompatible with this
system due to le characteristics, le format, recording software used,
directory structure, and/or the type of audio/video encoding used.
Storage Device Formatting
This system is compatible with the FAT32 format for USB ash drives and
micro SD cards up to 64GB. Refer to the documentation that comes with
your storage device for more details on how to format.
Supported Formats
Format Extension Supported Variations/Codecs
VIDEO
VC-1 .wmv, .asf MPEG-2 Part 2, WMV
AVI .avi H.264, MPEG-2 Part 2, MPEG-4 Part 2
MP4 .mp4, .m4v, .mov H.263, H.264, H.265, MPEG-4 Part 2
Matroska .mkv H.264, H.265, MPEG-4 Part 2
MPEG .dat, .mpg, .vob MPEG-1/2
AUDIO
AAC .m4a, .aac ADIF ,ATDS Header AAC-LC and AAC-HE, AAC-ELD
ASF .wma WMA Version 4, 4.1, 7, 8, 9 @ 8kbps~320Kbps
FLAC .ac Compression Levels 0~8
AMR .3gp AMR-NB, AMR-WB
MPEG .mp1, .mp2, .mp3 MPEG-1/2/2.5 Audio Layer 1, 2, 3 @ 8kbps~320Kbps
OGG .ogg Q1~ Q10
WAV .wav MS-ADPCM, IMA-ADPCM, PCM
PHOTO
BMP .bmp
GIF .gif
JPEG .jpg, .jpeg
PNG .png
30
TROUBLESHOOTING
Symptom Remedy
Monitor does not power on
Verify the vehicle is in the ON/RUN or ACC position.
If the Power and Home buttons on each monitor are not illuminated, verify the cable connection to each monitor and/or the power and ground
connections to the vehicle.
Monitor frozen - will not
respond
Soft reset each monitor by turning each monitor o, then back on again.
Hard reset the system by turning the ignition o, then back on, or by activating the reset button on the side of each monitor.
Disc will not play
(SB10MD2)
Check to make sure the disc is inserted with the label side facing towards the user.
Check if the disc is defective by trying another disc. Check the type of disc being played.
This unit only plays DVD (Single, Dual Layer), DVD-R/+R, DVD+R Dual layer, DVD-RW/+RW, CD, CD-R, and CD-RW.
The unit and the disc are coded by region. If the region codes don’t match, the DVD can’t be played.
Disc plays, but stops
intermittently
(SB10MD2)
The disc may be dirty and need cleaning.
Condensation may have formed inside the unit. Remove the disc and allow unit to dry out.
The disc may be scratched too badly to play.
DVD playback -
distorted picture
(SB10MD2)
Check the disc for ngerprints and clean with a soft cloth, wiping from center to edge.
Cannot advance through
a DVD movie (SB10MD2)
You cannot advance through the opening credits and warning information that appears at the beginning of DVDs because the disc is programmed to
prohibit these actions.
Some discs may not allow this function. Try another disc.
No sound or distorted sound
Make sure that the external media device is connected properly, and all cables are securely inserted into the appropriate jacks.
Verify that the batteries in the wireless headphones are fresh.
If you are using the wireless headphones, make sure you turn on the power and select the correct monitor (A or B).
Verify the volume is turned up on wireless headphones or the system volume is turned up for wired headphones.
Verify nothing is blocking the path between the monitor IR sensor and wireless headphones.
When placing the wireless headphones on your head, make sure to observe the Left and Right orientation. The wireless headphones must be oriented
correctly (facing forward) to receive the audio signal.
Monitor feels warm When the monitor is in use for a long period of time, the surface will be warm. This is normal.
31
TROUBLESHOOTING (CONTINUED)
Symptom Remedy
HDMI input not working
Some mobile devices may require a special HDMI cable and/or adapter. Contact your HDMI device supplier for the HDMI cable and/or adapter.
Some devices may need to boot up before showing picture.
Ensure you are using an OEM branded (Apple, Samsung, etc.) HDMI cable and/or adapters. Generic HDMI cables and/or adapters may not function
properly with this system.
Cannot connect monitors to a
Wi-Fi network (hotspot)
Check to make sure the correct Wi-Fi network password is used. Refer to page 19 for more details.
Monitor is not registering in
the Voxx Link APP
Make sure your smart device has the latest version of the Voxx Link APP installed.
Ensure the system monitors and the mobile device are connected to the same Wi-Fi network. Refer to page 21 for more details.
Make sure Wi-Fi is turned on in the system menu, then briey turn the Wi-Fi o then on again.
Cannot play certain les from
USB or micro SD cards
Audio/video les embedded with DRM (Digital Rights Management) or copyright protection may not playback on this system. This is not a performance issue,
but a limitation that content providers may place on their content.
Some USB storage devices and micro SD cards may not be compatible (older USB thumb drives or micro SD cards).
Due to ongoing technological advancements, some USB ash drives and micro SD cards may be incompatible with this system.
Monitor is locked using
Google's "Find My Device"
service
Contact Voxx tech at 1-800-645-4994 for instructions on how to restore monitor operation.
NOTE: The system was designed to satisfy users of every tech level. Specically related to downloadable APPs available through the Google
Play Store, the performance of these APPs is based upon the strength of the Wi-Fi hotspot signal coming into the vehicle in addition to the
performance of the APP itself. A poor Wi-Fi connection to the internet can have an impact on content playback that can be mistaken for a
performance aw in the system. Before assuming that the system has a performance issue, please verify that the Wi-Fi signal strength through
your hotspot is strong and that all APPs are updated to their latest version. If you believe that the system has a performance issue, please contact
Voxx tech at 1-800-645-4994 so that an agent can assist you further in troubleshooting your system.
32
GENERAL SPECIFICATIONS
Display Type 10.1" Capacitive Touch Screen, Resolution: 1024 (RGB) x 600
LCD Backlight Type LED Backlight Life: 20,000 Hours
Supported Disc Types DVD (Single, Dual Layer), DVD-R/+R, DVD+R Dual layer, DVD-RW/+RW, CD, CD-R, CD-RW
General
Operation Voltage: 10.5VDC ~ 16VDC, Operation Power: 18W max @ 12VDC,
Operation Temperature: 32 ~ 131°F (0 ~ 55°C)
F
requency Response 40Hz ~ 20kHz +/- 3dB
HDMI Support Version 1.4b, HDCP 1.4 Compliant
Wireless Headphones 2-Channel Stereo, (Typical Infrared Range: 2.5m)
Wi-Fi Network 802.11a/b/g/n/ac Dual Band
FM Modulation 88.1MHz ~ 107.9MHz
USB Support Version 1.1, Version 2.0 High Speed, 5 watt (1 Amp) Max Charging Output, 64GB Max Capacity
Micro SD Card Support SD, SDHC, SDXC, 64GB Max Capacity
33
COMPLIANCE INFORMATION
FCC Notice
This device complies with Part 15 of FCC Rules and Industry Canada
license-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause
undesired operation of this device.
This transmitter must not be co-located or operated in conjunction with
any other antenna or transmitter. The Bluetooth antenna cannot be
removed (or replaced) by user.
Alteration or modications carried out without appropriate authorization
may invalidate the user’s right to operate the equipment.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.
DVD Video Playback
This item incorporates copy protection technology that is protected by
U.S. patents and other intellectual property rights of Rovi Corporation.
Reverse engineering and disassembly are prohibited.
IOS
IOS is a trademark or registered trademark of Cisco in the U.S. and other
countries and is used under license.
AAC
AAC is short for Advanced Audio Coding and refers to an audio
compression technology standard used with MPEG-2 and MPEG-4.
Several applications can be used to encode AAC les, but le formats and
extensions dier depending on the application which is used to encode.
MP3
Supply of this product only conveys a license for private, non-commercial
use and does not convey a license nor imply any right to use this product
in any commercial (i.e. revenue-generating) real time broadcasting
(terrestrial, satellite, cable and/or any other media), broadcasting/
streaming via internet, intranets and/or other networks or in other
electronic content distribution systems, such as pay-audio or audio-on-
demand applications. An independent license for such use is required.
For details, please visit http://www.mp3licensing.com.
WMA/WMV
Windows Media is either a registered trademark or trademark of Microsoft
Corporation in the United States and/or other countries. This product
includes technology owned by Microsoft Corporation and cannot be used
or distributed without a license from Microsoft Licensing, Inc.
34
COMPLIANCE INFORMATION
FLAC
Copyright © 2000-2009 Josh Coalson
Copyright © 2011-2013 Xiph.Org Foundation
Redistribution and use in source and binary forms, with or without
modication, are permitted provided that the following conditions are
met:
Redistributions of source code must retain the above copyright notice,
this list of conditions and the following disclaimer.
Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
Neither the name of the Xiph.org Foundation nor the names of its
contributors may be used to endorse or promote products derived from
this software without specic prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND
CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS
BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS
OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
SD/SDHC/SDXC
SD, SDHC and SDXC Logos are trademarks or registered trademarks of
SD-3C LLC in the United States, other countries or both.
HDMI
The terms HDMI and HDMI High-Denition Multimedia Interface,
and the HDMI Logo are trademarks or registered trademarks of HDMI
Licensing, LLC in the United States and other countries.
Dolby Digital
This product will down-mix Dolby Digital signals internally and the
sound will be output in stereo. Manufactured under license from Dolby
Laboratories. Dolby and the double-D symbol are trademarks of Dolby
Laboratories.
European Waste Electrical and Electronic Equipment (WEEE) Notice
In accordance with Directive 2012/19/EU of the European Parliament on
waste electrical and electronic equipment (WEEE):
The symbol above indicates that separate collection of electrical and
electronic equipment is required. When this product has reached
the end of its serviceable life, it cannot be disposed of as unsorted
municipal waste. It must be collected and treated separately.
It has been determined by the European Parliament that there are
potential negative eects on the environment and human health
as a result of the presence of hazardous substances in electrical and
electronic equipment. It is the users‘ responsibility to utilize the
available collection system to ensure WEEE is properly treated.
All other trademarks and their respective logos cited herein are the
property of their respective owners.
35
NOTES
www.voxxelectronics.co
m
© 2020 Voxx Electronics Corp., 2351 J. Lawson BLVD. Orlando FL 32824
700100
