User Manual
VE01-B25L
Version: 1.0
Due to the regular upgrades of systems and products, ZKTeco could not guarantee exact
consistency between the actual product and the written information in this manual.
REMARK
Please follow the user manual for correct installation and testing. If there is any doubt
please call our tech-supporting and customer center.
Our company applies ourselves to reformation and innovation of our products. No
extra notice for any change. The illustration shown here is only for reference. If there is
any difference, please take the actual product as the standard.
The product and batteries must be handled separately from household waste. When
the product reaches the end of service life and needs to be discarded, please contact
the local administrative department and put it in the designated collection points in
order to avoid the damage to the environment and human health caused by any
disposal. We encourage recycling and reusing the material resources.
CATALOG
PRODUCT FEATURE ................................................................ - 1 -
TECHNICAL PARAMETER ....................................................... - 1 -
PACKAGE CONTENT ................................................................ - 2 -
OVERVIEW .................................................................................. - 3 -
BASIC OPERATION ................................................................... - 4 -
WEB SETTING ............................................................................. - 5 -
SYSTEM DIAGRAM ................................................................ - 16 -
DEVICE WIRING ...................................................................... - 17 -
INSTALLATION ....................................................................... - 19 -
TROUBLESHOOTING ............................................................ - 25 -
SAFETY INSTRUCTION ......................................................... - 26 -
- 1 -
PRODUCT FEATURE
1. Powered by PoE or power adapter (DC12V/2A)
2. Support IC (13.56MHz) & ID (125kHz) card, NFC
3. 3 Indicator Lights
4. 2 relays supported
5. Tamper alarm
TECHNICAL PARAMETER
Power Supply: PoE (802.3af) or DC 12V/2A
Standby Power: 1.5 W
Rated Power: 3.5 W
Resolution: 1280 x 720
Working Temperature: -40
℃ to +55℃
Storage Temperature: -40
℃ to +70℃
Working Humidity: 10% to 90% (non-condensing)
- 2 -
PACKAGE CONTENT
MODEL: VE01-B25L (Surface Mounting)
VE01-B25L Wiring Cover
Sealing Plug of
Wiring Port
Junction Pressing PM2.5×6 (4 pcs)
Rear Cover
Screw Fixing Seat (2
pcs)
PA4×30 (2 pcs)
PM4×20 (2 pcs)
FM3×4.5 (2 pcs)
Wrench Screw Diode (2 pcs) Rain Hood (Optional)
MODEL: VE01-B25L (Flush Mounting)
VE01-B25L Wiring Cover
Sealing Plug of
Wiring Port
Junction Pressing PM2.5×6 (4 pcs)
Flush Mounting Box
Screw Fixing Seat (4
pcs)
PA4×30 (4 pcs)
Mounting Bracket (2
pcs)
PM2.5×6 (4 pcs)
FM3×20 (4 pcs) PM3×8 (2 pcs) Decorative Panel Wrench Screw Diode (2 pcs)
- 3 -
OVERVIEW
Note:
Calling indicator light: The 1st indicator light will activate if the call button is pressed.
Talking indicator light: The 2nd indicator light will activate if the call is picked up or
the Door Station is being actively monitored.
Unlocking indicator light: The 3rd indicator light activates for 3 seconds when the
door is unlocked.
Relay Outputs: Supports 2 relay outputs.
- 4 -
BASIC OPERATION
1. Call and Monitor
1.1 Call Indoor Monitor
In standby mode, press button on Villa Station to call Indoor Monitor. During the call,
press button on Villa Station again to end the call. If the call fails or Indoor Monitor is
busy, Villa Station will make a beep sound.
1.2 Monitor Villa Station
Click Doors icon on Indoor Monitor’s homepage to monitor Villa Station.
2. Add Cards by Admin Card
2.1 Add other cards
Step 1: Tap the admin card once;
Step 2: And then tap other cards immediately. Other cards you have tapped can be
used to open the door;
Step 3: Tap the admin card again to finish.
2.2 Delete other cards one by one
Step 1: Tap the admin card twice;
Step 2: And then tap other cards immediately. Other cards you have tapped will be
deleted;
Step 3: Tap the admin card again to finish.
2.3 Delete all other cards
Tap the admin card five times. All the other cards will be deleted.
Tips: The admin card can only be used to manage cards. It cannot be used to open
the door.
- 5 -
WEB SETTING
Connect Door Station and PC to a network switch in the same LAN. You can enter the
IP address of Door Station in the web browser search bar and log in with the default
account (admin) and password (123456). This is where you can configure the device.
To get the IP address, you can search by Remote Upgrade Tool installed in the same
LAN with the devices.
1. General
1.1 General > Information
When you first log in to the web interface, you can find basic information displayed in
this dashboard.
- 6 -
Model:
Model of the device;
Firmware Version:
Firmware version of the device;
MAC Address:
MAC address of the device;
Framework:
Framework of the device;
UI:
UI of the device;
MCU:
MCU of the device;
DHCP:
Status of DHCP;
IP Address:
Current IP address of the device;
Mask:
Subnet mask of the device;
Gateway:
Gateway of the device;
DNS:
Domain Name Server of the device;
Account:
SIP account of the device;
Status:
Status of SIP registration of the device;
CMS IP:
IP address of CMS;
Status:
Status of CMS registration;
1.2 General > Basic
Language, resolution and volume of the device can be configured in this column.
- 7 -
Language:
16 languages supported (简体中文, English, 繁體中
文, תי ִרב ִﬠ, Deutsch, Español, Türk, Tiếng Việt,
Nederlands, Português, Polski, Русский, ﻲﺑرﻋ
,
Français, Italiano, slovenský);
Resolution:
3 resolutions supported (320 × 240, 640 × 480, 1280
× 720);
Intercom:
Volume of Intercom can be set from 1 to 6;
System:
Volume of System can be set from 1 to 6;
1.3 General > Time
Time of the device can be configured.
Daylight Saving Time is also supported.
Auto (Time):
Enable to synchronize computer time;
Date&Time:
Date and time can be set manually;
NTP URL:
Network Time Protocol (NTP) is a protocol used to
synchronize computer time;
Time Zone:
A region that observes a uniform standard time;
Daylight-saving Time:
Enable to set DST;
Start Time:
The beginning of DST;
End Time:
The ending of DST;
Offset Time:
The default value is 60 minutes;
1.4 General > Password
The Web password is for the administrator to log in settings on the web. The default
password is 123456.
- 8 -
Web Old Password:
Current administrator password of the web (Default
123456);
Web New Password:
New administrator password of the web;
Web Confirm Password:
Confirm administrator password of the web;
1.5 General > System
The system column is designed for data backup and restore, firmware upgrade, factory
default, device reboot, packet capture, logs capture, and obtaining UI screenshots.
- 9 -
Backup&Restore:
Backup all setting and restore settings;
Upgrade:
Upgrade equipment;
Reset:
Reset to factory settings;
Reboot:
Reboot the device;
Packet Capture:
Capturing packets can help developers reproduce
positioning problems;
Logs:
Device logs;
Screenshot:
Screenshot device interface;
2. Intercom
2.1 Intercom > Device
Numbers here are basic settings for making a call to Indoor Monitor. For Door Station,
the building and unit number should be the same as those in Indoor Monitor. For Villa
Station with one button, the building, unit, and room number should be the same as
those in Indoor Monitor.
The device number here is to distinguish different Door Stations when more than one
Door Station is in one building.
- 10 -
Building:
Number of the building (Range: 1-999);
Unit:
Number of the unit (Range: 1-99);
Room:
Number of the room (Range: 0-9899);
Device No:
Number of the device (Range: 1-9);
2.2 Intercom > Network
The device network can be set to either DHCP or a static IP address. CMS parameters
should be configured here when you try to register this device to CMS.
DHCP:
Enable DHCP (Dynamic Host Configuration
Protocol) to dynamically distribute network
configuration parameters;
- 11 -
IP Address:
Configure Static IP address to manually distribute
network configuration parameters;
Mask:
Subnet mask;
Gateway:
A component that is part of two networks, which
use different protocols;
DNS:
Domain Name Server of the device;
CMS:
Enable to use CMS software to manage devices;
CMS IP:
Server address of CMS;
Password:
Password you set for this device’s CMS registration;
2.3 Intercom > SIP
The SIP column concerns SIP registration, Display Name, Register Name, Username,
Password, SIP Server Host, Outbound Proxy, Transfer Protocol, Video Payload, etc.
SIP:
Enable to use SIP;
Display Name:
Display name of SIP;
Register Name:
Register Name of SIP;
Username:
Username of SIP;
Password:
Password of SIP;
SIP Server Host:
Directly fill in SIP server’s address e.g., 192.168.68.90;
The default port is 5060;
Outbound Proxy:
Outbound Proxy of SIP; the default port is 5060;
Transfer Protocol:
Transfer Protocol (UDP, TCP, TLS);
Video Payload:
Video payload range is 96-127;
- 12 -
2.4 Intercom > Ring Group
Ring group is for setting up SIP calls or call mode. Concierge button, the length of the
call and ring time can also be configured here.
Mode:
2 modes supported (one by one, all at once);
Call Concierge URL:
Fill in the call destination for concierge button or
the single button on the device;
IP call:
Fill in sip:IP address,
e.g., sip:192.168.68.90;
SIP call:
Fill in sip:sip account@SIP server address:port, e.g.,
sip:101@192.168.68.90:5060;
Dial Mode:
2 dial modes supported (Normal, Repeat);
Ring Time:
The ring will be ended automatically after a period
of time (10s, 20s, 35s, 45s, 60s, 90s, 120s)
Call Time:
The call will be ended automatically after a period of
time (120s, 300s, 600s, 1200s, 1800s);
- 13 -
3. Access
3.1 Access > Access Control
Relays and access cards can be configured here.
Relay 1-2:
2 relays supported;
DTMF:
Dual-tone multi-frequency signaling (Relay1: #,
Relay2:0, relay3: *);
Unlock Delay:
The length of unlock delay time (1-9s);
Unlock Time:
The length of unlock time (1-9s);
Dry Contact Input 1-2:
3 modes of dry contact inputs are supported (Exit
Button, Door Sensor, Fire Linkage);
Master Card:
Click read to add Master card to manage cards;
Swipe to arm/disarm:
Enable to let security alarm (on and off) keep pace
with registered cards (lock and unlock);
3.2 Access > Person
Person column is for access authorization.
- 14 -
Search:
Fill in text inputs to search;
Reset:
Click reset to clear words in text inputs;
Add:
Add users to Door Station;
Delete All:
Delete all data on the chart;
Export:
Export all data on the chart;
4. Advanced
4.1 Advanced > Video
Real-time video from IP cameras can be obtained by filling in its URL (RTSP). On the
talking interface of Indoor Monitor, you can click the little keyboard icon to switch to IP
cameras’ video. (No.1 on the keyboard stands for Door Station while No.2 to No.5
stands for IP camera)
- 15 -
RTSP Feed:
4 IP cameras supported to switch while talking on
Indoor Monitor;
URL:
IP camera’s URL;
4.2 Advanced > More
More column is for Tamper Alarm and ONU Penetration.
Tamper Alarm:
Enable to use Tamper alarm;
ONU Penetration:
Enable to prevent ONU from banning multicast;
- 16 -
SYSTEM DIAGRAM
- 17 -
DEVICE WIRING
1. Network (PoE)
Standard RJ45 interface is for the connection with PoE switch or other network switch.
PSE shall comply with IEEE 802.3af (PoE) and its output power not less than 15.4W and
its output voltage not be less than 50V.
2. Power
The power interface of Door Station connects to 12V DC power.
3. Exit/Door-detector/Fire Fighting Linkage
4. RS485/Switching Value Output
Enable to connect equipment with RS485 interface.
- 18 -
Connect to the lock module (an independent power supply is necessary for the lock).
5. Card Reader Interface
The interface can be connected to one IC/ID card reader or be used for reading the
information of built-in card reader.
Note: Door Station can only be connected to one card reader or management device
at a time.
Warning!
1. When connecting to an inductive load device such as a relay
or electromagnetic lock, you are recommended to use a diode
1A/400V (included in the accessories) in anti-parallel with the
load device to absorb inductive load voltage peaks. The
intercom will be better protected in this way.
2. The load current of the relay cannot be greater than 2A. See
attached picture for more details.
- 19 -
INSTALLATION
Installation of Wiring Cover
- 20 -
Surface Mounting-Asian Gang Box
Product size:
88 × 168 × 32.5 mm
Surface Mounting size:
88 × 168 × 34 mm
Asian Gang Box
- 21 -
Surface Mounting-European Gang Box
Product size:
88 × 168 × 32.5 mm
Surface Mounting size:
88 × 168 × 34 mm
European Gang Box
- 22 -
Flush Mounting
Product size:
88 × 168 × 32.5 mm
Flush Mounting size:
120 × 210 × 48 mm
Hole-cutting size:
98 × 199 × 42 mm
- 23 -
Surface Mounting-Asian Gang Box & Rain Hood (Optional)
Product size:
88 × 168 × 32.5 mm
Surface Mounting size:
88 × 168 × 34 mm
Asian Gang Box
- 24 -
Surface Mounting-European Gang Box & Rain Hood (Optional)
Product size:
88 × 168 × 32.5 mm
Surface Mounting size:
88 × 168 × 34 mm
Tips:
The camera should be 1450~1550mm above the ground. The
camera at this height can capture human face perfectly.
European Gang Box
- 25 -
TROUBLESHOOTING
The Indoor Monitor cannot start up or power off automatically.
Check whether it has power-failure, and power it on again
The Indoor Monitor display screen is too dim.
Check whether the brightness and contrast settings of screen are correct.
No sound during the communication.
Check whether the Indoor Monitor is set as mute mode, or the volume is set to the
lowest.
The Indoor Monitor cannot monitor the Door Station.
Other user is using the system, so you can use it once he/she finished the operation.
Multimedia files cannot be played normally.
Check whether the system supports the file format. Please refer to the multimedia
setting for details.
No response when clicking Indoor Monitor display screen.
Press "Unlock" button for 5s, or slowly slide horizontally or vertically on the LCD to
make touchscreen calibration. It needs to be calibrated.
Touchscreen responses slowly or cannot make calibration.
Take down any protective paster, since it may affect identification
and input for device;
Ensure the finger is dry and clean when clicking touchscreen;
Restart the device to clear any temporary software error.
The temperature of device is too high.
Long-term use leads to high temperature. It’s normal and will not affect the
device’s use life and performance.
- 26 -
SAFETY INSTRUCTION
In order to protect you and others from harm or your device from damage, please read the
following information before using the device.
Do not install the device in the following places:
Do not install the device in high-temperature and moist environment or the area close to
magnetic field, such as the electric generator, transformer or magnet.
Do not place the device near the heating products such as electric heater or the fluid
container.
Do not place the device in the sun or near the heat source, which might cause discoloration
or deformation of the device.
Do not install the device in an unstable position to avoid the property losses or personal
injury caused by the falling of device.
Guard against electric shock, fire and explosion:
Do not use damaged power cord, plug or loose outlet.
Do not touch the power cord with wet hand or unplug the power cord by pulling.
Do not bend or damage the power cord.
Do not touch the device with wet hand.
Do not make the power supply slip or cause the impact.
Do not use the power supply without the manufacturer's approval.
Do not have the liquids such as water go into the device.
Clean Device Surface
Clean the device surfaces with soft cloth dipped in some water, and then rub the surface with
dry cloth.
Other Tips
In order to prevent damage to the paint layer or the case, please do not expose the device to
chemical products, such as the diluent, gasoline, alcohol, insect-resist agents, opacifying
agent and insecticide.
Do not knock on the device with hard objects.
Do not press the screen surface. Overexertion might cause flopover or damage to the device.
Please be careful when standing up from the area under the device.
Do not disassemble, repair or modify the device at your own discretion.
The arbitrary modification is not covered under warranty. When any repair required, please
contact the customer service center.
If there is abnormal sound, smell or fume in the device, please unplug the power cord
immediately and contact the customer service center.
When the device isn’t used for a long time, the adaptor and memory card can be removed
and placed in dry environment.
When moving, please hand over the manual to new tenant for proper usage of the device.
ZKTeco Industrial Park, No. 32, Industrial Road,
Tangxia Town, Dongguan, China.
Phone : +86 769 - 82109991
Fax : +86 755 - 89602394
www.zkteco.com
Copyright © 2024 ZKTECO CO., LTD. All Rights Reserved.
