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Troubleshooting
If you have problems using this product, check the following points before you request
service. If you still have a problem, contact our technical support.
Problem Solution
No power Check that the power cables (battery/ignition/ground)
are properly connected. (P.6)
Check that the vehicle ignition power is switched on.
The fuse is blown. Replace with the same rating.
No clock memory Clock will not be retained after a battery power cut. Set
the clock again. (P.8)
No sound Check that playback is not muted or paused.
Incorrect source input. Press SRC to select the correct
source.
Poor radio reception Check that a radio antenna is connected to the unit.
Fine tune the radio station. (P.10)
Disable FM local and stereo reception. (P.16)
USB not playable Files are not playable, or the USB device is not
compatible with the unit.
Bluetooth not connected Check that Bluetooth on your mobile device is enabled.
Make sure your mobile device is located in Bluetooth
range.
The unit is connected with another Bluetooth device.
Disconnect the current Bluetooth connection.
Poor audio quality from
Bluetooth connection
Move your mobile device closer to the unit, or remove
obstacles or sources of interference that are affecting
Bluetooth reception.
No response Reset the unit. Use a pin to press the reset button on
the front panel. (P.4)
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