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WARRANTY CONDITIONS
in Air Conditioners
1. The Warranty lasts three years on the device and seven on the compressor (for the compressor after three years the warran-
ty includes only the supply of the part), starting from the date of supply and/or installation. No one is authorized to modify the
warranty period or grant other verbal or written guarantees.
2. The Guarantee covers all components of the device and includes the free repair and supply of any part due to manufacturing
defects. The replacement or repair of defective parts does not modify the duration of the warranty.
3.
In the event of replacement of the device due to a manufacturing defect, in the opinion of the manufacturer or its legal repre-
sentative that it cannot be repaired, the warranty of the new device will continue until the end of the original equipment warranty.
4. The Warranty does not cover components damaged due to transportation, lack or error in maintenance, supply of
electrical fluid that does not comply with current regulations, due to manipulations carried out by unauthorized operators or for
reasons not attributable to the manufacturer. Interventions caused by installation defects are also excluded from the Guarantee.
5. The Guarantee is validated if:
a) The device has been installed in Spain or Portugal in accordance with current regulations and with
the instructions of the installation and user manual.
b) The device has preventive maintenance by the Technical Assistance Personnel authorized, according
to the recommendations of the installation and user manual.
c) The device has been installed by an authorized installer.
6. It is considered that the Guarantee expires:
a) Tampering by personnel not legally authorized to do so.
b) Electrical or hydraulic installation not in compliance with current standards or as described in the
installation and user manual.
c) Use of methods other than those described in the installation and user manual or for purposes
other than those for which the device is intended.
d) Inability of the user to show the purchase and installation invoice to authorized personnel from
an authorized installer.
7. The importer is liable before the law for damages caused to people or things due to construction defects in their devices
as long as the conditions set out above are met. In any case, damage caused by the suspension of operation of the device is
excluded.
8. When the device must be repaired in the Technical Assistance Service workshop indicated by the importer, the correspon-
ding transportation risks will be borne by the user in the case of direct shipping and by the SAT in the case of removal from
the User’s home. In the case of a customer without an open account with the importer, before the repair you must make a
payment to cover the repair if it is outside the warranty due to improper use or poor installation.
9. They are excluded from the guarantee, as they are not part of it.:
- The replacement of consumable materials due to operation, such as, but not limited to, and not
limited to, refrigerant gas, compressor oil, oil filters, etc.
- Extraordinary expenses caused by difficult access to the unit (cranes, scaffolding, assembly and
disassembly of these devices, permits, preventive resources, etc.), being the responsibility exclusive
of the owner of the installation to guarantee safe and sufficient access to the installed unit/s.
10. The issues that arise as a consequence of the application or interpretation of this guarantee must be resolved before the
Courts of Justice of Barcelona, with express waiver of its own jurisdiction by the purchaser of the device that is the subject of
this Guarantee.
Official technical service: 94 612 28 84
Opening hours Monday to Friday from 8 a.m. to 8 p.m. and Saturday from 9 a.m. to 1 p.m. Contact telephone number 94 612 28 84. Contact email: [email protected] / atencionalcliente@sareteknika.es
Official Technical Service Directorate: SARETEKNIKA - Polo de Innovación Garaia, Edificio B - 20500 Arrasate - Guipuzkoa
ACCESS MORE INFORMATION: By scanning the following QR code with your mobile phone camera
you will access our website where you will find the necessary information.
IN CASE OF BREAKDOWN: You can contact our Technical Service department:
This equipment must be installed and configured by a qualified technician in accordance with the standards established by local health
and safety regulations, such as low voltage electrotechnical regulations, technical building code and relevant local regulations.
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