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Troubleshooting en-us
31
Issue Cause and troubleshooting
There are colored coatings (blue,
yellow, brown) inside the appliance
or on stainless steel dishware that
are difficult or impossible to
remove.
The formation of films is due to substances contained in vegetables (cabbage,
celery, potatoes, noodles, etc.) or tap water (manganese).
▶ Clean the appliance.
You can remove coatings with Mechanical cleaning →
Page24
or a machine
cleaning product. It may not always be possible to completely remove coatings
but they are harmless to health.
The formation of films is due to metal components on silver or aluminum dishware.
▶ Clean the appliance.
You can remove coatings with Mechanical cleaning →
Page24
or a machine
cleaning product. It may not always be possible to completely remove coatings
but they are harmless to health.
Plastic parts inside the appliance
are discolored.
Plastic parts inside the appliance may become discolored over the life of the
dishwasher.
▶ Discoloration may come about and will not impair functioning of the appliance.
Plastic parts are discolored. Dishwashing temperature is too low.
▶ Select a program with a higher dishwashing temperature.
Dishware has been precleaned too intensively. Then the sensors choose a lighter
cycle. Stubborn remnants cannot be entirely removed.
▶ Only remove large remnants of food and do not pre-rinse dishware.
There are removable streaks on
glasses, glassware with a metallic
appearance and silverware.
Amount of rinse aid to be dispensed is set too high.
▶ Set the rinse aid system to a lower setting.
→
"Setting the amount of rinse aid", Page15
No rinse aid has been added.
▶ Add rinse aid.
→
"Adding rinse aid", Page14
There is detergent residue in the final rinse. Lid of detergent dispenser is blocked by
dishware and will not open fully.
1. Arrange dishware in the upper rack so the tab collecting tray is not obstructed by
dishware.
→
"Loading dishware", Page17
Items of dishware are blocking the dispenser lid.
2. Do not place dishware or fragrance dispensers in the tab collecting tray.
Dishware has been precleaned too intensively. Then the sensors choose a lighter
cycle. Stubborn remnants cannot be entirely removed.
▶ Only remove large remnants of food and do not pre-rinse dishware.
Irreversible clouding of glassware. Glasses are not dishwasher-proof, only suitable for dishwashers.
▶ Use dishwasher-proof glasses.
Glasses are usually only suitable for cleaning in a dishwasher, i.e. long-term
wear or long-term changes must be expected.
▶ Avoid a lengthy steam phase (standing time after wash cycle ends).
▶ Use a program with a lower temperature.
▶ Use detergent with a glass protection component.
Detergent residue is present in the
detergent dispenser or the tab
collecting tray.
Spray arms were blocked by dishware so detergent was not rinsed out.
▶ Check that the spray arms are not blocked and can rotate freely.
Detergent dispenser was damp when detergent was added.
▶ Only add detergent to the detergent dispenser when dry.
Excessive formation of foam
occurs.
Hand soap got in the rinse aid dispenser.
▶ Immediately add rinse aid to the dispenser.
→
"Adding rinse aid", Page14
Rinse aid has been spilled.
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