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Smart Fitness Scale
Model: FIT 8S
User Manual
Questions or Concerns?
Mon–Fri, 9:00 am–5:00 pm PST/PDT
support@etekcity.com • (855) 686-3835
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Thank you for purchasing the
Smart Fitness Scale by Etekcity.
If you have any questions or concerns, please reach out to our
helpful Customer Support Team at support@etekcity.com.
We hope you enjoy your new smart tness scale!
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Specications
Package Contents
Weight Capacity 400 lb / 28 st / 180 kg
Increments 0.1 lb / 0.05 kg
Weight Units lb / st / kg
Platform Tempered glass
Dimensions
10.2 x 10.2 x 0.8 in /
26 x 26 x 2.1 cm
Battery 3 x 1.5V AAA Batteries
Auto-Off 30 seconds
1 x Smart Fitness Scale
3 x 1.5V AAA Batteries (Pre-Installed)
1 x Quick Start Guide
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Safety Information
• This scale should not be used to diagnose or treat any medical
condition.
• Scale data should not be used as a substitute for medical advice
from a healthcare professional.
• This scale uses a harmless electrical current to measure body fat.
Consult a healthcare professional before using the smart scale if
you use medical electronic equipment such as a pacemaker.
• Check the scale before using. Do not use the scale if it is damaged
in any way.
• Do not strike or hit the scale. Do not use the scale if the glass
is cracked or broken. Due to the nature of tempered glass, the
glass will shatter if there is even a slight crack. If you see a crack,
contact Customer Support immediately (page 26).
Please read and follow all instructions and safety guidelines in
this manual.
READ AND SAVE THESE INSTRUCTIONS
Medical
General Use
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• The glass platform is slippery when wet. Always make sure
the platform and your feet are dry before stepping on for
measurement.
• Place the scale on a hard, at surface to avoid tipping.
• To weigh safely and accurately, stand with your feet shoulder-
width apart while on the scale. Do not stand on the edge of the
scale or jump on the scale.
• Avoid standing on the scale for a long period of time, or when not
weighing yourself.
• Do not overload the scale. Maximum weight capacity is
400 lb / 28 st / 180 kg.
• Keep the scale in a cool area with low humidity. Keep the scale
away from heat sources, such as ovens or heaters. Avoid
temperature uctuations. Store the scale in a horizontal position,
not a vertical position.
• Handle with care.
• Not for commercial use. Household use only.
• Do not mix new and old batteries.
• If the low battery indicator (“Lo”) appears on the display, replace
the batteries.
• If the scale is not in use for a long period of time, remove the
batteries to extend the lifetime of the scale.
Batteries
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VeSync App Setup
1. To download the VeSync app, scan the QR code or search
“VeSync” in the Apple App Store
®
or Google Play™ Store.
Note: Due to app updates and improvements, the contents of this manual may
change without notice. The VeSync app user interface may appear slightly
different.
Note:
• This scale uses the VeSync app, not the VeSyncFit app.
• For Android™ users, you may need to select Allow to use VeSync.
2. Open the VeSync app. If you already have an account, tap Log
In. To create a new account, tap Sign Up.
Note:
• Make sure to choose the right device model (you can nd it on the
back of the scale), or it will lead to a connection failure.
3. Make sure your phone has Bluetooth
®
turned on.
4. Tap + in the VeSync app and select your smart tness scale.
5. Follow the in-app instructions to connect to your smart tness
scale.
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Before First Use
1. Open the battery compartment on the underside of the scale.
Remove the included AAA batteries.
2. Remove the plastic insulator strip from the battery
compartment.
3. Replace the batteries. Follow the guidelines in the battery
compartment to match the + and – terminals.
Using the Smart Scale
Note:
• If you are pregnant, scale measurements will not be accurate.
• If you want to measure the weight of your baby or pet, you can click the
“
”(Expand) button in the lower right corner of the home page and click
the “ ”(Baby Mode) button to enter the baby measurement mode
and measure according to the prompts. In baby mode, the APP will only
measure weight and BMI.
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Weighing Without the VeSync App
1. Place the scale on a hard, at surface. [Figure 1.1]
2. Step on the scale, then step off. Wait for the screen to display
“0.0” before using.
3. Place dry, bare feet on the scale’s conductive areas. Stand on
the scale until the display ashes several times, showing your
nal measurement. [Figure 1.2]
[Figure 1.1]
[Figure 1.2]
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1. To change the unit of measurement (kg, lb, or st), step on the
scale to turn it on. Then, turn the scale over and press the
unit conversion button on the underside. To keep the settings
consistent, make sure the scale is connected to the VeSync
app. [Figure 1.3]
2. The default unit is pounds (lb). After changing units, the scale
will show the new unit of measurement.
[Figure 1.3]
Switching Units
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Using the App
If you are a new user, you will need to enter your physical information
before weighing yourself for the rst time so the scale can calculate
your body metrics.
Note:
• Entering inaccurate information will make the scale’s measurements
less accurate.
• If you don’t identify with the available gender options, or are unsure,
pick the choice that you think best physically matches you. This
choice is used for physical measurements, such as body fat
percentages.
Creating a User
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Maintenance
If the scale has been moved or ipped upside down, it must be
cleared to ensure accurate results.
Clearing the Scale
1. Place the scale on a hard, at surface.
2. Step on the scale until digits appear on the display, then step
off. [Figure 2.1]
3. The scale will show “
” when cleared. [Figure 2.2]
[Figure 2.1] [Figure 2.2]
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Cleaning the Scale
Replacing the Batteries
• Use a slightly damp cloth to clean the surface of the scale,
followed by a soft, dry cloth to wipe away any remaining
moisture.
• Do not use chemical or abrasive cleaning agents to clean the
scale.
1. Open the battery compartment on the underside of the scale.
2. Remove the old batteries and dispose of them properly.
3. Install 3 new 1.5V AAA batteries. Follow the guidelines in the
battery compartment to match the + and – terminals.
4. After closing the battery compartment, clear the scale (see
Clearing the Scale, page 13).
The display will show “Lo” when the batteries need to be replaced.
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Troubleshooting
The scale doesn’t turn on.
• Check if the batteries are properly installed. If using the scale for
the rst time, remove the plastic insulator strip from the battery
compartment.
Information ashes on the screen and then disappears.
• The batteries are low and may need to be replaced.
The smart scale can’t be added to the VeSync app.
1. Please conrm the following things before pairing.
• The scale should only be connected to your phone via the VeSync App.
Please do not connect the scale to your phone’s Bluetooth
®
settings.
• Allow VeSync to access your Bluetooth
®
in your phone settings.
• Your scale and phone are within 30 ft (10 m) of each other.
• The scale is not currently connected to any other phone or app.
• Your phone’s operating system is running on iOS
®
12.0+ or Android
6.0+.
• You’re using the latest version of the VeSync App.
• Turn off VPN (please ignore it if you are not using it).
Note:
• For Andriod 12+ users, make sure that you turn on the nearby device
permission and Bluetooth
®
to scan the target device. For users whose
Android system is below Andriod 12, make sure that turn on location and
Bluetooth
®
to scan the target device.
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2. Try the following steps to pair your scale and your phone.
• Enable Bluetooth
®
on your Phone.
• Light up the scale and keep it on.
• Open the Vesync App, and click “Add Device” or “+” on the top right
corner of the home page. Choose “Health” to select your device model,
and then follow the APP guides.
Note:
• Make sure to choose the right device model(you can nd it on the back
of the scale), or it will lead to a connection failure.
The data can’t be synced to the VeSync app.
1. When the scale turns off, it will enter into power-saving mode and the scale
and app will be disconnected. To sync data to the app properly, you need
to reconnect the scale and the app through the following steps.
• Restart the Bluetooth
®
of your phone.
• Light up the scale and keep it on, then open the APP to enter the
weighing homepage, wait for the Bluetooth
®
connection to be
successful, then weigh on the scale.
2. Reset your scale or restart the Bluetooth
®
of your Phone.
• Remove the batteries for 5-10 seconds, then put them back in.
• Try restarting your phone’s Bluetooth
®
after restarting the phone.
• Try the methods in solution 1 again.
3. Bluetooth
®
detection.
• Open the APP to enter the weighing homepage, click “Setting” on the
top right corner, then “Troubleshooting”, and “Start Testing” to detect
Bluetooth
®
anomalies.
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My scale only measures my weight, not my body fat or other metrics.
• Set up your smart scale in the VeSync app. Your weight will show on
the scale display, and more results will show on the app.
• Make sure Bluetooth is turned on.
• If you’re wearing shoes or socks, the scale cannot measure health
metrics such as body fat. Step on the scale with bare feet.
• If your feet are too dry or too wet, the biometrics may not be detected.
Since skin can become very dry during winter, please also try to
apply some lotion or have a foot soak when it cannot measure other
measurement values.
Note: If the scale has errors on the display, will not turn off automatically, or
has a problem not listed here, try removing the batteries for 3 seconds, then
replacing them.
If you still need help, please contact Customer Support (page 26).
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Federal Communication Commission
Interference Statement
FCC Radiation Exposure Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. End users must follow the specic operating instructions for satisfying
RF exposure compliance. To maintain compliance with FCC RF exposure compliance
requirements, please follow operation instructions as documented in this manual. This
transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter. The availability of some specic channels and/or operational frequency bands
are country dependent and are rmware programmed at the factory to match the intended
destination. The rmware setting is not accessible by the end user.
FCC Caution: Any changes or modications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.
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Warranty Information
Product Smart Fitness Scale
Model FIT 8S
For your own reference, we strongly recommend that you record your order ID and
date of purchase.
Etekcity Limited Product Warranty
Register your products at https://warranty.etekcity.com/warranty to stay up
to date with important product information such as product updates, limited
warranties, usage and maintenance recommendations, and notications
concerning safety warnings or product recalls. Registration is not required to
claim your limited warranty.
Two (2) Year Limited Consumer Product Warranty
Etekcity Corporation (“Etekcity”) warrants that the product shall be free from
defects in material and workmanship for a period of 2 years from the date of
original purchase (“Limited Warranty Period”), provided the product was used in
accordance with its use and care instructions (e.g. in the intended environment
and under normal circumstances).
Your Limited Warranty Benets
During the Limited Warranty Period and subject to this limited Warranty Policy,
Etekcity will, in its sole and exclusive discretion, either (i) refund the purchase
price if the purchase was made directly from the online Etekcity store, (ii) repair
any defects in material or workmanship, (iii) replace the product with another
product of equal or greater value, or (iv) provide store credit in the amount of the
purchase price.
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Who is Covered?
This limited warranty extends only to the original consumer purchaser of
the product and is not transferable to any subsequent owner of the product,
regardless of whether the product transferred ownership during the specied
term of the limited warranty. The original consumer purchaser must provide
verication of the defect or malfunction and proof of the date of purchase to
claim the Limited Warranty Benets.
Be Aware of Unauthorized Dealers or Sellers.
This limited warranty does not extend to products purchased from unauthorized
dealers or sellers. Etekcity’s limited warranty only extends to products purchased
from authorized dealers or sellers that are subject to Etekcity’s quality controls
and have agreed to follow its quality controls. Please be aware, products
purchased from an unauthorized website or dealer may be counterfeit, used,
defective, or may not be designed for use in your country. You can protect
yourself and your products by making sure you only purchase from Etekcity or its
authorized dealers.
If you have any questions about a specic seller, or if you think you may have
purchased your product from an unauthorized seller, please contact our
Customer Support via support@etekcity.com.
What’s Not Covered?
• Normal wear and tear, including parts that might wear out over time
(e.g. batteries, lters, cleaning brush, essential oil pads, etc.).
• If the proof-of-purchase has been altered in any way or is made illegible.
• If the model number, serial number or production date code on the product has
been altered, removed or made illegible.
• If the product has been modied from its original condition.
• If the product has not been used in accordance with directions and instructions
in the user manual.
• Damages caused by connecting peripherals, additional equipment or accesso-
ries other than those recommended in the user manual.
• Damages or defects caused by accident, abuse, misuse, or improper or inade-
quate maintenance.
• Damages or defects caused by service or repair of the product performed by an
unauthorized service provider or by anyone other than Etekcity.
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• Damages or defects occurring during commercial use, rental use, or any use
for which the product is not intended.
• If the unit has been damaged, including but not limited to damage by animals,
lightning, abnormal voltage, re, natural disaster, transportation, dishwasher,
or water (unless the user manual expressly states that the product is dish-
washer safe).
• Incidental and consequential damages.
• Damages or defects exceeding the cost of the product.
Claiming Your Limited Warranty Service in 5 Simple Steps:
1. Make sure your product is within the specied limited warranty period.
2. Make sure you have a copy of the invoice and order ID or proof-of-purchase.
3. Make sure you have your product. DO NOT dispose of your product before
contacting us.
4. Contact our Customer Support team via support@etekcity.com.
5. Once our Customer Support team has approved your request, please return
the product with a copy of the invoice and order ID.
Sole and Exclusive Remedy.
THE FOREGOING LIMITED WARRANTY CONSTITUTES ETEKCITY
CORPORATION’S EXCLUSIVE LIABILITY, AND YOUR SOLE AND
EXCLUSIVE REMEDY, FOR ANY BREACH OF ANY WARRANTY OR OTHER
NONCONFORMITY OF THE PRODUCT COVERED BY THIS LIMITED PRODUCT
WARRANTY STATEMENT. THIS LIMITED WARRANTY IS EXCLUSIVE,
AND IN LIEU OF ALL OTHER WARRANTIES. NO EMPLOYEE OF ETEKCITY
CORPORATION OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY
WARRANTY IN ADDITION TO THE LIMITED WARRANTY IN THIS LIMITED
PRODUCT WARRANTY STATEMENT.
Disclaimer of Limited Warranties.
TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, EXCEPT AS
WARRANTED IN THIS LIMITED PRODUCT WARRANTY POLICY, ETEKCITY
CORPORATION PROVIDES THE PRODUCTS YOU PURCHASE FROM ETEKCITY
CORPORATION “AS IS” AND ETEKCITY CORPORATION HEREBY DISCLAIMS
ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED,
STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY
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WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR
PARTICULAR PURPOSE.
Limitations of Liability
TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, IN NO EVENT WILL
ETEKCITY CORPORATION, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE
PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR:
(a) DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH
PRODUCTS PURCHASED FROM ETEKCITY CORPORATION IN EXCESS OF THE
PURCHASE PRICE PAID BY THE PURCHASER FOR SUCH PRODUCTS, OR
(b) INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
EVEN IF ETEKCITY CORPORATION OR ONE OF ITS SUPPLIERS HAS BEEN
ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES.
AND REGARDLESS OF WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE),
BREACH OF CONTRACT, OR OTHERWISE. OUR LIABILITY SHALL UNDER NO
CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE
DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE
LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE
DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
EXCEPT AS COVERED BY THIS LIMITED PRODUCT WARRANTY STATEMENT,
ETEKCITY CORPORATION SHALL NOT BE LIABLE FOR COSTS ASSOCIATED
WITH THE REPLACEMENT OR REPAIR OF PRODUCTS PURCHASED FROM IT,
INCLUDING, BUT NOT LIMITED TO, LABOR, INSTALLATION, OR OTHER COSTS
INCURRED BY THE USER AND, IN PARTICULAR, ANY COSTS RELATING TO THE
REMOVAL OR REPLACEMENT OF ANY PRODUCT.
OTHER RIGHTS YOU MAY HAVE
SOME JURISDICTIONS DO NOT ALLOW FOR: (1) EXCLUSION OF IMPLIED
WARRANTIES; (2) LIMITATION ON THE DURATION OF IMPLIED WARRANTIES;
AND/OR (3) EXCLUSION OR LIMIATION OF INCIDENTAL OR CONSEQUANTIAL
DAMAGES; SO THE DISCLAIMERS IN THIS POLICY MAY NOT APPLY TO YOU. IN
THESE JURISDICTIONS YOU HAVE ONLY THE IMPLIED WARRANTIES THAT ARE
EXPRESSLY REQUIRED TO BE PROVIDED IN ACCORDANCE WITH APPLICABLE
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LAW. THE LIMITATIONS OF WARRANTIES, LIABILITY, AND REMEDIES APPLY TO
THE MAXIMUM EXTENT PERMITTED BY LAW.
ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
YOU MAY HAVE OTHER RIGHTS IN YOUR JURISDICTION. THIS STATEMENT OF
LIMITED WARRANTY IS SUBJECT TO APPLICABLE LAWS THAT APPLY TO YOU
AND THE PRODUCT. PLEASE REVIEW THE LAWS IN YOUR JURISDICTION TO
UNDERSTAND YOUR RIGHTS FULLY.
CHANGES TO THIS POLICY
We may change the availability of this limited warranty at our discretion, but any
changes will not be retroactive.
This warranty is made by:
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
USA
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Customer Support
If you have any questions or concerns about your new product,
please contact our helpful Customer Support Team.
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
USA
Email: support@etekcity.com
Toll-Free: (855) 686-3835
Support Hours
Mon–Fri, 9:00 am–5:00 pm PST/PDT
*Please have your order invoice and order ID ready before contacting
Customer Support.
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Attributions
Google, Android, and Google Play are trademarks of Google LLC.
App Store
®
is a trademark of Apple Inc.
iOS is a registered trademark of Cisco Systems, Inc. and/or its aliates in the
United States and certain other countries.
The Bluetooth
®
word mark and logos are registered trademarks owned
by Bluetooth SIG, Inc. and any use of such marks by Etekcity Corporation
is under license. Other trademarks and trade names are those of their
respective owners.
