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55TROUBLESHOOTING
ENGLISH
Dryer
FAQs: Frequently Asked Questions
Error Messages
Q: When I press a button, why does my dryer beep and then nothing happens?
A: The Control Lock feature is turned on. To turn off Control Lock, turn the dryer on, then press and
hold the button that has Control Lock on or under it for 3 seconds.
Q: Why does my dryer take so long to dry clothes?
A: Proper airflow is critical to the efficient operation of clothes dryers. A lint filter which is full of lint or
clogged with fabric softener sheet residue can reduce the airflow to the point that the time required
to dry clothing will be greatly increased.
Q: Why does my dryer start by itself every few minutes?
A: This is how the Wrinkle Care feature works. The dryer runs briefly every few minutes for up to 2
hours after the cycle finishes. This feature is designed to help prevent wrinkles from setting in when
the dryer is not unloaded immediately after the cycle is finished.
Problem Possible Cause & Solution
dE1 / dEz
DOOR OPEN ERROR
The door is not secured.
• Close and secure the door. If the message keeps appearing, unplug the power cord and
call for service.
dE4
DOOR OPEN ERROR
Door switch detection is not working properly.
• Unplug the power plug and call for service.
tE1 / tEz / tE3 / tE4
TEMPERATURE
ERROR
Temperature Sensor has malfunctioned.
• Unplug the power plug and call for service.
FI
TEMPERATURE
ERROR
The temperature inside the drum has risen suddenly.
• Unplug the power plug and call for service.
LE1
MOTOR LOCKED
ERROR
The motor has stopped suddenly.
• Check if the amount of clothing exceeds the maximum load capacity.
• Unplug the power plug and call for service.
LEz / AE
COMPRESSOR ERROR
The compressor has stopped suddenly.
• Unplug the power plug and call for service.
OE
DRAIN PUMP ERROR
The drain hose is not connected properly.
• Connect the drain hose properly.
• Check if the drain hose is free of clogs or kinks and is not pinched behind or under the
dryer.
The drain pump motor has malfunctioned.
• Unplug the power plug and call for service.
The temperature at the installation location is below zero.
• The recommended surrounding temperature for installation is 41 - 95 ℉ (5 - 35 ℃).
LE3
FAN MOTOR ERROR
The fan motor has stopped suddenly.
• Unplug the power plug and call for service.
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