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37SMART FUNCTIONS
ENGLISH
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ application.
• Launch the LG ThinQ application and select the
Smart Diagnosis
TM
feature in the menu. Follow
the instructions provided in the LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis
TM
feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
1 Press the Power button to turn on the
appliance.
• Do not press any other buttons.
2 Hold the mouthpiece of your phone in front of
the appliance.
• Washer: Hold the phone to the right of the
Start/Pause button.
• Dryer: Hold the phone to the left of the
Power button.
3 Press and hold the Steam+Extra Rinse
(Washer) / More Time+Wrinkle Care (Dryer)
buttons for 3 seconds or until the audible
tones start. Hold the smartphone mouthpiece
to the logo until the data transfer is complete.
• Keep the smartphone in place until the data
transfer has finished. Time remaining for
data transfer is displayed.
4 After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the smartphone
while the tones are being transmitted.
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