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145
Solving Problems
Check these sections for solutions to problems you may have using your product.
Product Status Messages
Solving Scanning Problems
Solving Network Scanning Problems
Solving Scanned Image Quality Problems
Resetting the Epson Scan 2 Settings
Solving Invoice/Receipt Manager Problems
Uninstall Your Scanner Software
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also select the help icon to see help information and how-to instructions on the screen.
LCD screen message Condition/solution
Install the Epson
ScanSmart software on
the computer to use this
feature. See your
documentation for more
details.
Epson ScanSmart did not launch. Make sure Epson ScanSmart is installed
correctly and correct scanner is selected. If Epson ScanSmart is not
installed, download the software from the Epson website and install it on
your computer.
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