Loading ...
Loading ...
Loading ...
38 English
Troubleshooting
Troubleshooting
Information codes
If the microwave oven fails to operate, you may see an information code on the display. Check the
table below for the code, and then follow the directions.
Code Description Action
C-10
The GAS sensor is open.
Unplug the power cord of the oven, and then
contact a local Samsung service center.
The GAS sensor is shorted.
C-F0
The microwave has sensed
an internal communications
failure.
Unplug the power cord of the oven, and then
contact a local Samsung service center.
C-F1
Only occurs when
EEPROM Read or Write
is not working.
Unplug the power cord of the
oven, and contact a local SAMSUNG
Customer Care Center.
C-F2
A touch button has
malfunctioned.
Press Stop, and then try the button again.
C-d0
Control buttons are
touched over 10 seconds.
Clean the keys and check if there is water on
the surface around key. If it appears again,
turn off the microwave oven, let it sit for
more than 30 seconds, and then try setting
again. If this code re-appears, call your local
SAMSUNG Customer Care Center.
Problem Cause Action
Turntable
While turning, the turntable
comes out of place or stops
turning.
There is no roller ring, or the
roller ring is not properly in
place.
Install the roller ring properly
and then try again.
The turn table drags while
turning.
The roller ring is not properly in
place, there is too much food,
or the container is too large
and touches the inside of the
microwave.
Install the roller ring properly.
Adjust the amount of food. Do
not use containers that are too
large.
The turn table rattles while
turning and is noisy.
Food residue is stuck to the
bottom of the oven.
Remove any food residue stuck
to the bottom of the oven.
Loading ...
Loading ...
Loading ...