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• Restart the mobile device.
• If you have previously connected to the projector using Screen Mirroring, the device may have saved
the previous connection information. Delete the saved information and connect to the projector from
the list of available devices.
Parent topic: Solving Network Problems
Related references
Screen Mirroring Restrictions
Solutions When the Image Contains Static During Network Projection
If the projected image contains static during network projection, try the following solutions:
• Check for any obstacles between the access point, the computer, the mobile device, and the projector.
If necessary, change their positions to improve communication. Also make sure that they are not too
far apart; move them closer together and try to connect again.
• If the wireless connection is slow or your projected image contains noise, check for interference from
other equipment, such as a Bluetooth device or microwave. Move the interfering device farther away
or expand your wireless bandwidth.
• If the connection speed declines, reduce the number of connected devices.
Parent topic: Solving Network Problems
Solutions When the Image or Sound Contains Static During Screen Mirroring
If the projected image or sound contains static during Screen Mirroring, try the following solutions:
• Avoid covering the Wi-Fi antenna of the mobile device.
• If you use a Screen Mirroring connection and an internet connection at the same time, the image may
stop or contain noise. Disconnect the internet connection to expand your wireless bandwidth and
improve the connection speed of the mobile device.
• Make sure the projection contents meet the Screen Mirroring requirements.
• Depending on the settings of the mobile device, the connection may be lost when the device enters
power saving mode. Check the electrical power saving settings on the mobile device.
• Update to the latest version of the wireless driver or firmware on the mobile device.
Parent topic: Solving Network Problems
Related tasks
Switching to Content Playback Mode
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