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11
Shark® FLEXBREEZE Fan Instructions
TROUBLESHOOTING AND FREQUENTLY ASKED QUESTIONS
General Use
Why is the remote not
working?
Ensure the remote is pointed directly at the front UI/ LEDs
and try again. The remote will enter IDLE MODE after it has
not been used for 24 hours. When in IDLE MODE, the remote
cannot be used to power on the fan. The fan will have to be
powered on using the fan head user interface. To turn off IDLE
MODE, select any button on the fan unit.
If the remote does not work after IDLE MODE has been
deactivated, replace the remote battery.
Why are my remote AND UI
buttons not working?
Ensure that LOCK MODE is not on. LOCK MODE is a feature to
completely deactivate your fan to allow you to safely perform
unit maintenance. To deactivate LOCK MODE, hold down the
oscillation button on the unit UI for 3 seconds.
Can I leave the fan outdoors?
This fan is water resistant and will not be damaged by light
rain. However, it is not able to withstand heavy rain or water
submersion. It is recommended to bring the fan indoors when
not in use. Your fan is IPX4 rain resistant (excluding the remote).
Why is the fan rattling?
Ensure that the fan blade cap is fully installed before operating
the fan. Please see the ‘maintenance’ section of this manual for
more details.
The second LED and the
battery LED (in amber) are
flashing on and o – what is
wrong?
This error state indicates an issue with the voltage of the
charger. Please be sure to only use the provided Shark charging
cable and power supply.
Maintenance
Why do I have to activate lock
mode before maintenance?
Since the Shark® FlexBreeze Fan can be used cordlessly, there
is a risk of the fan turning on when it is not plugged in. To avoid
accidental use while providing maintenance, LOCK MODE will
prevent the fan from powering on while maintenance is being
performed and the blades are exposed.
How often should I clean the
fan?
It is recommended to maintain the fan every 6 months or as
needed.
Accessories
How often should I clean the
misting accessory?
It is recommended to clean the misting accessory every 12
months or as needed. Please note: the hardness of your water
source will impact the frequency at which the misting accessory
will need to be maintained.
Why is my mister not working
eectively/ not producing mist?
To work properly, the mister must have regular maintenance
performed. See page 16 for more information.
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