Loading ...
Loading ...
Loading ...
34 35
Preventing false alarms
A “false alarm” occurs when someone
or something accidentally triggers your
alarm system and the siren sounds, but
there is no real emergency. False alarms
divert emergency responders from true
emergencies. Home and business owners
may be charged fines for false alarms.
Ways to prevent false alarms
• Make sure emergency contacts
know your verbal password.
• Provide everyone at your location with
Shared or Guest User access. Make sure
Shared Users download the RIng app.
• Save the Ring Monitoring phone number
833-209-2159 as a phone contact.
• Make sure all users know when
to arm and disarm, and when to
use Home and Away Modes.
• Check that your Motion Detectors are not
aimed at heat sources, stairs or windows
• Check that your Motion Detector
coverage doesn’t have any blind spots.
Adjust sensitivity settings in the app
so pets don’t trigger the alarm.
• Test your Exit and Entry Delays and
make sure they give you enough time.
Alarm Permits and Registration
(Professional monitoring only)
We work hard to provide you with up-to-date
information about your local permit and
registration laws, but sometimes jurisdictions
change their permit requirements and
applications. You can always reach out
to your local municipality directly to ask
about alarm system permit requirements.
We will email you to let you know if you need
a permit and send you the details. Each
jurisdiction has dierent rules and forms,
and sometimes there is a small annual fee
to get the permit. If you don’t get a permit
email from Ring within five business days
(and it’s not in your Spam folder), contact
Ring Support for more information.
Adding permit information
to the Ring app
In some locations, emergency responders
may not be dispatched unless your permit
or registration number is on file. If your
alarm permit includes a number and
expiration date, add these to your account.
1. Using the Ring app, open the menu, tap
Settings, tap Monitoring, then tap Permit.
2. Choose your Permit type to add
the permit number and date.
If your permit does not have a number,
type the word “Registered” in the app.
Loading ...